Alternatives to QueueDr

WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.

QLess is a specialist in appointment scheduling software and queue management. Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue. Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.

ACF Technologies focuses on improving customer interactions by providing sophisticated solutions for managing appointments, events, and queues. Our primary offering, Q-Flow, enables businesses to effectively oversee and enhance customer journeys across various channels while also simplifying back-office operations. With a legacy of more than two decades in the industry, ACF follows a thorough four-step methodology, which includes deeply understanding business goals, crafting customized solutions, meticulously developing them with Agile-certified professionals, and evaluating outcomes through insightful data analysis. Our services are designed to meet the needs of a wide range of sectors, such as government, healthcare, financial services, retail, telecommunications, education, and DMVs, all with the goal of fostering meaningful connections between customers and organizations for outstanding human interactions. Additionally, ACF provides various features, including online appointment scheduling, virtual queuing, digital signage, and business process management, ensuring businesses remain competitive and responsive to their clients' needs. Through these innovative solutions, ACF is committed to transforming the way organizations engage with their customers.

We assist healthcare professionals throughout Africa in efficiently collecting, organizing, and analyzing patient health information. Our electronic medical records software enables a cost-effective approach to the acquisition, storage, transfer, and examination of clinical data. By utilizing our system, healthcare providers can enhance their service delivery, minimize lengthy waiting times, and conserve the resources typically required for manual charge entries. This allows for more informed decision-making and improved health service delivery, ultimately enhancing the patient experience. Additionally, it boosts accountability and accuracy in billing while reducing instances of lost charges. Our software integrates clinical decision support features that can identify potential safety issues, leading to improved patient outcomes. Chart Synergy EHR is capable of checking for drug interactions, allergies, and other potential issues, alerting physicians when any risks are detected. Furthermore, users can securely manage appointments, access patient charts, and initiate new orders seamlessly from their smartphones or tablets, ensuring a more streamlined healthcare process. With these innovative tools, we are committed to transforming healthcare delivery across the continent.

OnlineToken stands at the forefront of innovative queue management solutions, catering to a diverse range of businesses to streamline their queue processes effectively. Our mission is to empower businesses to manage customer lines seamlessly, enhancing the overall experience by transitioning from traditional physical queues to efficient virtual ones. By adopting a zero-queue strategy, customers can conveniently schedule services from nearby locations that suit them best. Our advanced token management system offers real-time updates on queue status and anticipated wait times, ensuring that customers are always informed. In today's world, a contactless approach has become essential, as the conventional hustle of long lines poses health risks amidst ongoing concerns about infections. OnlineToken delivers a comprehensive solution designed to safeguard against Covid-19, prioritizing consumer health and hygiene while also countering the rapidly evolving tactics of fraudsters. With our technology, businesses can thrive in a safer environment, enhancing customer confidence and satisfaction.

CERTIFY Health is a cloud-based platform that enhances the patient experience by streamlining healthcare workflows in an easy-to-use manner. It enables healthcare practitioners to create a smooth and positive journey for patients, effectively tackling the issues linked to manual appointment scheduling and data input. With CERTIFY Health, providers can offer round-the-clock appointment management and quick check-in possibilities via kiosks, tablets, and smartphones, significantly reducing long wait times. Patients benefit from the convenience of filling out digital forms and consent documents online, leading to a more efficient process. The platform also incorporates biometric authentication to guarantee secure check-ins at the reception area. In addition, CERTIFY Health improves revenue management by facilitating real-time co-pay collection directly from patients. It seamlessly connects to patients’ medical records by integrating with top EHR partners such as EPIC, CERNER, iSOFT, and Allscripts, among others. Ultimately, CERTIFY Health stands as a comprehensive solution that prioritizes patient satisfaction while enhancing operational efficiency for healthcare providers.

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

Right Appointment© is a comprehensive patient scheduling platform that enables healthcare providers to coordinate the scheduling of both patients and physicians effectively. Additionally, by utilizing the open schedule feature from Physicianvisit.com, healthcare organizations can enhance their appeal to newcomers in the area or those seeking a new doctor or a second opinion. The system efficiently aligns the necessary resources with the scheduling demands of patients, ensuring that their visits to healthcare providers are seamless and timely. This alignment encompasses various essential resources for outpatient interactions, such as the physician, examination room, required equipment, appointment type, and insurance considerations. With its sophisticated scheduling algorithms, the application helps physicians adhere to their schedules, ultimately leading to an improved patient experience. Moreover, this versatile application can function as part of our integrated Omnipresent HIS© system or operate independently for organizations that already have an existing billing framework, making it adaptable to different healthcare environments. Its flexibility and efficiency make it a valuable tool for enhancing patient care and operational effectiveness.

Skiplino transcends the typical Queue Management System by enabling businesses to efficiently and intelligently oversee customer lines. With our solution, social distancing is prioritized, touchless interactions are promoted, and the risk of COVID-19 transmission is minimized through the option for customers to schedule appointments via their smartphones. By decreasing waiting times, we ensure that customer areas remain unobstructed and patrons leave satisfied. Our platform also empowers businesses to monitor their staff's performance in real-time while gathering valuable insights through customer feedback forms. Skiplino operates as a cutting-edge, cloud-based system that provides up-to-the-minute data regarding queues and customer interactions. This innovative software analyzes the collected information, enhancing the effectiveness of both agents and services. Additionally, the Skiplino Queue Management System keeps track of upcoming customers and their selected services, ensuring a seamless experience for all. Ultimately, Skiplino redefines how businesses can optimize their service delivery and customer satisfaction.

Bridge is a recognized leader in patient engagement solutions designed specifically for healthcare organizations. This innovative platform empowers companies to upgrade their current EHR's patient portal, integrate various health IT systems, unify patient engagement tools, and establish a digital front door. Notably scalable and user-friendly, it boasts ONC 2015 Edition Certification and is offered as both a client-branded web application and a mobile app compatible with Android and iOS devices. By automating the entire care journey, Bridge enhances the patient experience significantly. Patients remain actively engaged through customizable electronic communications and can access their health, financial, and appointment details across multiple platforms. Key features of the solution encompass self-scheduling, secure messaging between patients and providers, mobile intake, bill payment options, telemedicine services, and a wide array of additional functionalities. Moreover, the platform includes a fully-documented and complimentary API, enabling healthcare organizations to effortlessly develop their own interfaces, incorporate additional features, and generate advanced reports tailored to their needs. This level of customization ensures that each organization can effectively meet its unique patient engagement goals.

Empower your clientele to effectively organize their trips to your store and elevate their overall experience with the MeQue queue management system. MeQue facilitates social distancing while preserving both customer satisfaction and operational effectiveness through options like virtual queuing, scheduled appointments, and contactless online order pickups. Regardless of the circumstances, we recognize the significance of customer experience and your desire for your patrons to feel secure, content, and free from stress. Offer your customers a simple, adaptable, and engaging way to schedule appointments across any platform. Enhance communication with automated notifications and two-way interactions to eliminate on-site waiting periods. Streamline your customer management processes and enhance the quality of service provided. By removing lines and accelerating transactions, you can make customer journeys more efficient. Allow customers to join the queue from anywhere and receive real-time updates on their wait times and positions, ensuring they remain informed throughout the process. Ultimately, this capability enables you to anticipate and plan more effectively, allowing you to concentrate on meeting customer needs and preferences. Additionally, with improved insights into customer behavior, you can make strategic adjustments to your operations.

QueueHub is an innovative queue management solution aimed at enhancing customer satisfaction and streamlining operations. By enabling businesses to set up virtual queues, it allows customers to enter a line digitally via an online platform or mobile application. Additionally, QueueHub offers up-to-the-minute updates on estimated wait times and alerts users when it's their opportunity to be served. This system not only removes the need for physical waiting lines but also gives customers the ability to utilize their time more efficiently, making for a more enjoyable overall experience. Ultimately, QueueHub transforms the traditional queuing process into a seamless and user-friendly interaction.

Video appointment? Phone consultation? With medical reminder software specifically designed for clinics, you can ensure that your patients remember everything about their appointment. Pomelo's Automated appointment reminders encourage patients to arrive on time by providing all the information they need. Providers can increase patient satisfaction and save staff time by providing all the information they need, including location details and instructions on what to do when they arrive. Providers can customize the software features to allow them to set the frequency at which patients receive reminders. They can prompt patients to confirm their appointment and update the appointment status directly within their EHR.

No matter if you're a hospital, clinic, dental practice, or eye care facility, Aaztec Digital Signage Solutions for healthcare can enhance your communication with patients, staff, and visitors in real-time. Their digital signage offerings streamline patient management through effective queue monitoring, significantly improving the overall patient experience while fostering community engagement and empowering healthcare professionals. Aaztec's digital display kiosks, strategically placed in reception areas, can entertain patients as they wait, helping to ease any anxiety. By utilizing these kiosks, healthcare providers can share essential information directly with patients. Furthermore, hospitals can leverage Aaztec's Queue Management system to clearly show patient numbers in line and provide updates about their appointment status, ensuring transparency and reducing uncertainty. Digital signage systems in the lobby can also serve as informative guides, directing visitors to various wards and departments throughout the facility. Ultimately, Aaztec's solutions not only enhance operational efficiency but also contribute to a more informed and comfortable experience for everyone involved.

Smart forms, reminders, payments and more can fully automate your consumer experience. OpenDoctor is cloud-based so there is no software to install. It integrates seamlessly with your existing systems and works within your workflows, not ours. Our advance scheduling logic is easy to use and repeatable, no matter how complex the appointment, radiology or family medicine, is. We work within your EHR/RIS's current workflows. Notification system allows for you to modify the content and delivery schedules for emails, texts, and voice reminders. For improved revenue cycle management, patients can seamlessly pay outstanding balances or co-pays through the scheduling workflow. Patients can use their mobile devices to check in, register, and fill out forms.

By expertly coordinating your customer experience through scheduled appointments, virtual waiting lines, and expedited order collection, you can provide a service that is not only safe and convenient but also conveys a sense of premium quality. This approach will effectively increase foot traffic, boost sales, and foster customer loyalty, allowing patrons to effortlessly arrange appointments for in-store services, visits, and virtual offerings. An online booking platform specifically designed for retailers and banks can help retain walk-in customers by allowing them to join a digital queue, either through their phones, a host, or a kiosk, while receiving tailored updates about their wait times. Furthermore, store associates can efficiently monitor occupancy levels using various devices, ensuring a comfortable environment for all. Additionally, streamline online sales and enhance loyalty through convenient door-side and curbside pickups for online orders. With Qudini, your BOPIS (Buy Online, Pick Up In Store) customers can easily check in via phone, host, or kiosk, and receive timely notifications while your team prepares their orders for collection. This comprehensive solution not only improves customer satisfaction but also strengthens the overall shopping experience, leading to increased repeat visits.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Utilize the specialized EMR designed specifically for urgent care settings to enhance your practice. This system features streamlined charting and user-friendly templates that facilitate rapid and precise documentation, optimizing workflow and fostering superior experiences for both patients and staff alike. Access the urgent care EMR software that equips you with essential tools to efficiently manage center visits. Clinicians can confidently document urgent care encounters thanks to its intuitive interface and tailored documentation templates. The system accelerates patient processing with swift registration, real-time insurance checks, an integrated EMR/PM database, and scheduling queues driven by workflow, enabling patients to move from check-in to discharge in the shortest time possible, thereby enhancing overall satisfaction. Furthermore, accurate CPT autocoding and intelligent E/M code suggestions guarantee comprehensive documentation for every visit and improve claim accuracy. With a comprehensive library of relevant standard reports available to support strategic decision-making, your clinic's performance can be easily monitored and continuously improved, ultimately elevating the quality of care provided.

Enhance your customer service experience and streamline the waiting process with our TotalQueue Software, which enables you to establish a Customer Queue Management system swiftly and tailor it to meet your specific business requirements! Our risk-free policy offers you the chance to download our fully operational software at no cost, allowing you to make a purchase only after confirming the system meets your expectations and is fully functional. With our user-friendly installation, you can implement the queue management system in just a few hours! Explore how the TotalQueue software operates through our online demo and compare the various versions available to find the one that best suits your needs. Additionally, gain insights into the different elements of the TotalQueue Customer Management System, as each component serves a distinct purpose aimed at optimizing your operations. This comprehensive approach ensures that your customer interactions are efficiently managed, ultimately leading to improved satisfaction.

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

Enhance your service efficiency, minimize customer wait times, and boost your profits with Databyte’s Advanced Queue Management System (AQMS). This system allows customers to freely navigate the lobby, browse advertising materials, or comfortably sit while they await their service. It also creates a conducive work environment for employees, enabling them to perform their duties efficiently and calmly, without the pressure of a long line of waiting customers. Furthermore, managers benefit from comprehensive Efficiency Reports that help in optimizing resource distribution, addressing staff workload, and elevating customer service quality. The challenge of managing extensive queues during busy hours has been particularly pressing for banks, and our queue management solutions are specifically tailored to meet their needs, effectively shortening wait times and enhancing staff productivity and overall operational efficiency. With a focus on improving the customer experience, our system not only streamlines processes but also fosters a more inviting atmosphere for both clients and employees.

Are your clients often displeased by the long waits they experience in lines? Is the volume of complaints regarding extended queues becoming too much to handle? Would you like to boost your profits while also enhancing customer satisfaction? Unfortunately, long lines and wait times have become commonplace, but Queue Mobile offers a solution that liberates customers from the hassle of standing in line. The groundbreaking technology of Queue Mobile merges the convenience and affordability of the internet with the efficiency of SMS messaging to establish a virtual queuing system. Queue Mobile™ serves as a versatile customer flow management solution that can be tailored to fit both small and large businesses aiming to improve service satisfaction. Its innovative system does not necessitate any specialized hardware or software, making it incredibly accessible. All that is required is a PC, tablet, or smartphone with internet connectivity to utilize this cloud-based SAS solution. By implementing Queue Mobile, organizations can streamline their operations and create a more enjoyable experience for their customers.

FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.

To enhance customer convenience while they await their turn, our system is designed to send SMS notifications as their queue number approaches. Understanding that each business has its distinct characteristics, our queueing software can be tailored to meet your specific requirements. We have a dedicated team of programmers who can modify the existing features and functionalities of the QueueRite System to align perfectly with your business needs. For initial security, the Ivant Queue Management System mandates a username and password login. Additionally, the starting numbers for queues are randomized to ensure a secure queuing experience. As a browser-based application, the QueueRite System eliminates the need for any software installation on client computers, operating smoothly over the client company's local area network. Furthermore, the QueueRite System includes an Application Programming Interface (API) that facilitates seamless integration with existing third-party programs used by clients. This comprehensive approach not only streamlines queuing processes but also enhances overall operational efficiency.

Waiting at a service facility is known to have a profound impact on how customers perceive the quality of the service they receive. Even the most efficient and courteous service can be overshadowed by the frustration of prolonged waiting times. Fortunately, there are various tools that service providers can leverage to enhance their customers’ waiting experiences. One such tool is QMAGIK, a queue management system designed to effectively coordinate both appointment and walk-in customer queues. This system adapts to changing waiting lines, ensuring that customers have a well-organized and guided experience. Unique features like Single Token Multiple Service Facility, Token Forwarding, Customer Profile-based Prioritization, and Video and Scrolling Advertisements make QMAGIK particularly suitable for organizations focused on delivering exceptional customer service. By predicting and streamlining the flow of customers, it enables both pre-defined and dynamic routing, optimizes resource allocation and staff workload, and ultimately enhances the flexibility and agility of the organization. Thus, implementing such a system can lead to improved customer satisfaction and loyalty.

Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.

Queues can be quite fascinating. While it's encouraging to witness customers eagerly waiting in line for your offerings, even minor disruptions and unpredictable delays can lead to frustration. Imagine having the ability to effectively measure and manage the flow of customers in your establishment to minimize this chaos. What if you could access a comprehensive dashboard that provides real-time statistics and alerts regarding your business’s operations? If you’re still relying on outdated techniques like manual management and sign-in sheets to handle your queues, it’s time to transition to a modern queue management solution. Advanced queue management systems, such as those offered by Queueme, can be tailored to fit the specific needs and characteristics of your business. Additionally, utilizing a cloud-based platform ensures that all stakeholders have instant access to organization-wide data and analytics, potentially unlocking new avenues for integrating data science into your operations. This shift not only enhances efficiency but also significantly improves the customer experience.

Reduce wait times and eliminate chaos for your customers by allowing them to view wait times and join the queue online. By removing uncertainty, you empower customers to arrive just in time, ultimately saving them valuable time. Achieve operational efficiency and service excellence, ensuring that you delight your customers with prompt and effective service. Consistently aim to surpass customer expectations to strengthen your brand community. Enhancing your bottom-line and customer retention is achievable when you demonstrate genuine care, transforming every visitor into a loyal patron. By serving more customers and minimizing walk-aways and no-shows, you can streamline your operations. Our integrated queue and appointment management system allows each customer to monitor their queue status in real-time via their mobile devices. With our advanced, automated technology, deliver timely service and provide accurate wait time notifications that lead to 5-star customer satisfaction. As hate2wait adapts to your business, it learns and predicts wait times with remarkable accuracy, ensuring a seamless experience for all. This proactive approach not only meets customer needs but fosters long-lasting relationships.

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Customers can easily join the queue by scanning a QR Code available at your storefront or visiting a designated web URL on their mobile devices, eliminating the need for any app downloads. They can simply utilize the built-in web browser on their phones to access the queue status page, which provides real-time updates about their position in line. Our QueuePad mobile application prioritizes social distancing, ensuring a safer environment for both customers and staff. The interface displays a list of customers currently waiting, along with their arrival times, estimated wait durations, and any pertinent notes about their requests. Additionally, by clicking on a phone icon, you can initiate a call or send an SMS to any customer in the queue. Customers can select from a range of services, each representing a separate queue, with a maximum of three services enabled at one time. The system is capable of sending automated SMS notifications to customers as they approach the Nth position in line, provided that you have a valid SMS Gateway API account and an active Wi-Fi connection. This feature helps keep customers informed without requiring them to physically wait on-site, enhancing their overall experience.

Virtual queuing promotes social distancing through eliminating wait lines by allowing customers to queue via their smartphones, track queue progress and arrive at the store nearest to them. Features / Benefits: Benefits: - Safe distance compliance – Customers can queue anywhere, on any device. - No shared touching areas. - Contactless usage for customers and staff. - Quick setup, no hardware or software required. Setup takes less than 10 minutes. Customers engaged - Keep them informed by SMS and notifications

Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.

Optimize your operations, improve patient care, and revolutionize patient engagement with Suvarna HIMS. This system offers customizable, rules-based workflows for both outpatient and daycare services. It features a robust appointment management system tailored for consultations and diagnostic tests. Patients can receive alerts and notifications through multiple channels, while effective queue management helps to minimize wait times. Appointment scheduling is made easy through a portal, kiosk, and mobile application. The billing system is comprehensive, including IDC and payment gateway integrations. More than 300 hospitals of various sizes utilize this solution. It is designed to efficiently manage processes from admission to discharge, along with real-time bed board oversight. The system supports thorough nursing management within inpatient departments, facilitating efficient ordering, clinical documentation, and inter-unit transfers for nurses and caregivers. Complete operating theater management is also included, featuring scheduling, surgical documentation, and inventory oversight. Dieticians benefit from organized schedules, tailored diet plans, and pre-set templates. This system enhances care quality and reduces turnaround times in emergency rooms, boasting a suite of features that comprehensively address all operational needs. Furthermore, with its user-friendly interface, healthcare providers can focus more on patient outcomes.

Patient Appointment Manager is an advanced software tool for scheduling appointments created by Atlas Business Solution. This robust solution offers a range of functionalities that enable the management of various schedules, the sharing of appointment details, the sending of email reminders for appointments, the generation of letters for patients, and the tracking of both business and employee performance. Key features of Patient Appointment Manager encompass a waiting list, options for recurring appointments, employee scheduling, alerts for conflicting appointments, service templates, and the ability to create mailing labels, among others. Additionally, the software facilitates improved communication among staff members and enhances overall efficiency in managing patient appointments.

DocASAP's innovative platform streamlines the complexities of patient access by effectively aligning the needs of both patients and healthcare providers, guiding patients throughout their journey to access care. Achieving seamless access is essential yet often presents significant challenges. The solutions offered by DocASAP assist organizations in fulfilling their clinical and operational objectives concerning access while simultaneously boosting patient engagement. Our platform enables payors such as Aetna and UnitedHealthcare to collaborate with top healthcare systems, facilitating greater access through dedicated health plan member portals and applications. Additionally, DocASAP's COVID-19 Vaccine Scheduling & Engagement solution empowers both providers and payors to efficiently provide appointments for COVID-19 vaccinations to patients and community members. As a leader in patient access and engagement, DocASAP serves health systems, health plans, and physician groups by delivering comprehensive solutions tailored to their needs, ultimately transforming the patient experience.

Snappy's Queue Management System (QMS) is a customizable solution designed to streamline customer flow across various industries, including banking, healthcare, retail, and government institutions. The system features a built-in web server with a graphical user interface, allowing for easy management of services, user access, and device configurations such as ticket dispensers and counter displays. It supports multi-language displays, ticket announcement audio, and provides detailed graphical reports on user performance and service activities. The Professional Edition offers centralized management, enabling organizations to oversee multiple locations from a single web interface, facilitating the creation of comprehensive statistical and analytical reports. Additional features include SMS integration for customer notifications, email alerts for queue status, and backup and restore options to ensure data integrity. By implementing Snappy's QMS, businesses can enhance efficiency, reduce wait times, and improve overall customer satisfaction.

WellSky Scheduling is a web-based solution that helps facilities book complex recurring appointments, reduce no-shows, and enhance service. WellSky Scheduling is designed for your success — it’s easy to use, cost effective, and flexible. Our solution helps you maximize efficiencies across your business, including intake and scheduling, patient communication, and business performance.

Streamline your queue management with SMS, offering your customers the flexibility they crave during their wait! The SMS Virtual Queuing System delivers a cutting-edge and personalized approach to managing customer wait times, enhancing satisfaction while simultaneously increasing productivity and alleviating employee pressure through advanced SMS QMS technology. Instead of having customers stand in line, consider implementing an iPad Kiosk for them to join the queue. This method not only gathers valuable customer insights but also empowers them to make the most of their waiting time, effectively managing their expectations regarding wait duration. Customers will benefit from precise ETA forecasts, updates on their queue position, and timely notifications as their service time approaches. Additionally, they can opt to join the queue via SMS, kiosk, or in person, ensuring a seamless and convenient experience for everyone involved. This innovative approach to queuing can transform the way your business interacts with its customers.

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch. Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn. eBSEG Mobile Queuing Solution has all featured capabilities to ease this process. The customer can know which branch is crowded and choose which branch wants to go to.

For over two decades, TelTech Systems has pioneered advancements in Healthcare Patient Communication, driven by a vital mission to equip medical practices with an intuitive platform that boosts patient engagement and enhances operational efficiency. Our unwavering commitment has consistently been to develop innovative solutions that fulfill this mission. By enabling practices to automate patient messaging across various formats, we empower healthcare providers, including hospitals and other organizations, to communicate more effectively in ways that resonate with their patients, thus fostering a genuinely patient-centered experience. The medical services provided by TelTech Systems feature a communication platform specifically designed to streamline interactions, minimizing cancellations and “no-shows” while positively influencing financial performance. MediCall stands out as a fully cloud-based system, offering tailored options for voice calling, text, and email notifications, ensuring that practices can engage with their patients in the most effective manner possible. With this comprehensive approach, we continue to redefine the standards of patient communication in the healthcare industry.