Qualtrics XM Platform Integrations

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Tableau, a comprehensive business intelligence (BI/analytics) solution, allows you to generate, analyze, and interpret business data. Tableau allows users to gather data from many sources, including spreadsheets, SQL databases and Salesforce. Tableau offers real-time visual analytics as well as an interactive dashboard that allows users to slice and dice data to make relevant insights and find new opportunities. Tableau allows users to customize the platform for different industry verticals such as communication, banking, and more.

Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.

Your brand can become a religion. You can better understand your market, your brand performance and your competitors than ever before. Qualtrics BrandXM™ provides you with easy-to-use tools that will help you: increase brand equity, improve brand perceptions and drive sustainable growth. People line up to buy iconic brands' products. They charge a premium over the competition and have unwavering loyalty. Your brand experience is how you manage your most valuable asset and maximize it to attract new customers, grow loyalty, and increase spend. Our simple-to-use tools allow you to monitor your brand, market, and competitors. This makes it easy to gain breakthrough insights that will make your brand a religion.

Tremendous is the easiest way to distribute digital rewards and incentives globally. Tremendous allows you to instantly reward your recipients using gift cards, prepaid Visa®, cards, cash, or other digital rewards. Companies large and small can easily track, buy, and manage incentive programs at scale with us. Tremendous allows customers to send rewards individually or in bulk. Our API also allows customers to integrate with our API and automatically send rewards. We work with top brands around the world to support their specific use cases, such as market research, customer loyalty and health & wellbeing, employee rewards, referrals, etc. Tremendous is completely free to use. There are no platform fees Tremendous is currently the only platform that allows cash disbursements (Bank/ACH, PayPal). Tremendous has the best international coverage (80+ countries). Tremendous has created the best API in the industry

Automate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier is trusted by more than 3 million people to handle their tedious tasks.

It can be difficult to create online forms. Wufoo makes it simple. Our form designer will help you create online surveys, invitations, and contact forms so that you can collect the data, registrations, and payments you need. Our easy-to-use form builder allows you to customize and design the form. Link to our pages. Embed our pages on your website. You can also use our REST API. We can email you or send you a text as soon as new data arrives. You can also set up a live report! Our form builder offers an award-winning interface, easy customization and templates, as well as reporting capabilities. You can choose from over 400 templates. You can customize them exactly how you like. Ready to be customized. Create dynamic visualizations using your graphs, charts, and key metrics. Create dynamic forms using rules that follow the logic you have specified. In minutes, you can accept online payments using a Wufoo powered page.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

Qualtrics CoreXM, the top-rated online survey platform, is trusted by over 8,500 businesses and 99 of the top 100 schools. Qualtrics CoreXM makes it easy to capture, analyze, and act on insights. You can create complex, beautiful surveys with ease using the flexible platform features. It includes powerful survey flow logic options that allow you to customize the survey, over 100 question types, mobile and offline capabilities, best-in class analysis and reporting, multichannel capabilities, and many other advanced features. Let everyone know that they can gather experience insights and then take action. The right foundations are necessary to start your Experience Management journey. A single System of Action can be used to fix all business problems, from customer insights to market segmentation.

Rippling allows businesses to manage their HR, IT, Finance, and other functions globally. It unites all the workforce systems, such as payroll, benefits, and computers, that are usually scattered throughout a company. You can now automate and manage every aspect of the employee lifecycle using one system for the first time. For example, take onboarding. Rippling allows you to hire a new employee from anywhere in the world, set up their payroll, corporate cards, computer, benefits and even third-party apps such as Slack or Microsoft 365 all within 90 seconds.

Emotics, an emotion analytics platform, turns text data from employee and customer feedback into business solutions. Emotics converts emotion and themes into strengths and weaknesses, opportunities, threats, and opportunities, so you can have a strategic view of customer and employee experiences. Automatically generates benchmarks that give insight into how you compare with your competitors and which aspects of CX you need to improve. It provides a warning system that warns you about emotions that can cause actions. To determine which emotions are driving the perception of CX, measure the intensity of emotion expressed in customers using 8 emotion indexes and 24 emotion levels. It allows 360 degree customer view through connection to NPS, CSAT and social data, such as SurveyMonkey or Zendesk. Emotics is a more powerful and efficient way to analyze sentiment than NPS.

Automatically extract the stories from your data. ANDRE reveals narratives hidden within raw data and offers insights of real importance summarized in concise slide decks. It is intuitively designed and reduces data analysis time up to 90%, without compromising quality. Expert-level analysis can be performed by anyone. ANDRE is your executive assistant. It focuses on the big picture, determining your goals, the narratives you can extract from your data and the conclusions that need to be drawn. It combines advanced AI with the analytical methods used by business analysts and insight management experts to create executive-level data stories. ANDRE will provide comprehensive reports that include conclusions. ANDRE also enhances the analysis by adding data visualizations and observations. ANDRE simplifies the data analysis process by transforming complex data in to clear insights and narratives. It is flexible, allowing users the option to use AI for automated analysis and to guide their own exploration.

Qualtrics CustomerXM is the most flexible marketing platform in the world for customer experience improvement. It helps you gain and retain the right customers. Qualtrics CustomerXM aims to help enterprises increase customer loyalty and reduce customer churn. The platform provides tools to help enterprises improve customer loyalty and reduce customer churn. Qualtrics Customer experience is the most flexible platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve every touchpoint of the customer journey. Qualtrics Customer experience helps organizations have conversations with customers, measure their experiences across all touch points, prioritize and predict key experience drivers, drive action within an organization, and help them to plan for the future.

Qualtrics Employee engagement is an innovative platform for companies looking to increase employee engagement, strengthen their teams, and improve company culture. Qualtrics gives companies access to a variety of tools that allow them to manage the entire employee lifespan, from recruitment to termination. Qualtrics has been trusted by over 8,500 brands. It uses predictive intelligence technology to automatically identify key employees experience drivers and prioritize them.

Easily accelerate your product development process with all your experience data in one platform. ProductXM's power allows you to quickly spot market gaps and launch new products. Concept testing allows you to validate your best product ideas. To ensure your product is a success, test every aspect of your product idea, from branding to messaging to features. Product optimization, powered by conjoint analysis, automatically configures the package, price and product that will have the greatest impact on your business. Qualtrics Research Services, along with our network of partners, will help you uncover deeper and more specific data. Flexible service options allow you to choose how much or how little support you need.

Qualtrics Strategic Design combines sophisticated quantitative and qualitative market research with powerful analytics in one easy-to-use platform. Identify market trends, changing behavior, and unmet need, then take the right steps to create the experiences people want. Understanding the changing market dynamics and consumer behavior. You can manage all your data and market research tools from one system, allowing you to seamlessly execute research projects. You can bring more research in-house, and use technology to complete research projects. Identify promising product ideas early and optimize R&D spending. For accurate insights, target a highly engaged and intelligently segmented group of respondents. Machine learning and artificial intelligence technologies can be used to mine structured as well as unstructured data.

UX researchers and designers spend countless hours each week manually sending email, coordinating calendars and buying gift cards. They also update messy spreadsheets and buy gift cards to communicate with users. Rally streamlines the research process by automating outreach and scheduling. You can eliminate the tedious manual work involved in recruiting and focus on what really matters: meaningful research. Rally allows you to easily launch your next study, knowing that you have all your participants and studies in one place. Create templates for each type of outreach and then schedule and sequence your emails. Screeners with skip logic, auto-qualification and skip logic to quickly find the best participants. Schedule your team meetings with dynamic updates of your availability and support for moderators and observer. Send incentives that you can easily manage and your participants can claim.

Without understanding your customers, how can you better serve them than your competitors? The world's most trusted and reliable behavioral analytics engine helps businesses create a digital footprint that engages customers and keeps them coming back. Experience Analytics (Tealeaf), an AI-powered behavioral analysis product, helps marketers and app owners create a digital environment that customers love. Analyze customer behavior and optimize your digital channels by visualizing web and mobile interactions.Leverage AI to solve abandonment. AI-powered anomaly detection saves time and alerts you to customer problems in your digital world. You can capitalize on opportunities and quickly correct any errors. Experience Analytics (Tealeaf), which identifies abnormal performance, both good and bad, will immediately tell you along with the "why", (top contributing factors to spikes or dips).