ProcedureFlow Description

Utilize ProcedureFlow, a cloud-based knowledge management platform, to convert intricate company operational data and processes into captivating visual maps. By leveraging ProcedureFlow, lengthy 200-page company manuals can be seamlessly transformed into user-friendly management tools, significantly reducing training and mentoring durations while enabling employees to achieve expertise more swiftly. This innovative approach enhances comprehension and retention of crucial information, ultimately fostering a more knowledgeable workforce.

Integrations

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Company Details

Company:
ProcedureFlow
Year Founded:
2015
Headquarters:
Canada
Website:
procedureflow.com

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours

ProcedureFlow Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

ProcedureFlow User Reviews

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