Best Portier Alternatives in 2024
Find the top alternatives to Portier currently available. Compare ratings, reviews, pricing, and features of Portier alternatives in 2024. Slashdot lists the best Portier alternatives on the market that offer competing products that are similar to Portier. Sort through Portier alternatives below to make the best choice for your needs
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Fuel Mobile App & Digital Key
Fuel Travel
$250 per monthAre you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels. -
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Zuzapp
Zuzapp
$49 per monthMobile guests today, including conference attendees, business travelers, and local residents, expect modern ways of connecting with their hotels and engaging the cities they visit. Hoteliers also know that meeting the digitally-savvy guest's expectations directly correlates to increasing direct bookings, increasing service sales, improving customer satisfaction, and increasing TripAdvisor ratings. Zuzapp allows hoteliers to deliver a unique and enhanced experience for their guests before, throughout and after their stay. Discover how you can deliver a personalized, mobile and local experience to your guests. You can improve guest satisfaction and recovery by allowing your guests to ask questions, share concerns and make requests that will enhance their stay. -
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Duve
Duve
€5 per room per monthThe most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them. -
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Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today. -
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Whistle Messaging
Whistle Messaging
More than ever, travelers are looking for contactless experiences. Whistle is now available for your hotel. Whistle's contactless hospitality software has been rated #1 by HotelTechReport. It is trusted by more than 10,000 hoteliers around the world. The Whistle dashboard is easy to use and drives more bookings. It digitizes check in, enhances guest experiences and scores high on the guest satisfaction scale. It streamlines operations and integrates with 50+ property management software systems. Try Whistle Free! Travelers are now more demanding contactless experiences and instant communication with their hotel. Whistle's simple-to-use dashboard helps you make more bookings, digitize check-in, improve guest experiences, streamline operations, and much more. Artificial intelligence chatbot designed to personalize and drive more bookings, enhance guest experience, and drive more sales. -
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Monscierge
Monscierge
Award-winning hospitality software to improve communication, accountability and guest experience. Modern hospitality TV, signage and messaging experiences that increase guest satisfaction. Stay Enhancements allows you to offer services, showcase products, or upsells in order to generate additional revenue. Unique services delivered to your guests can create memories, enhance the guest experience, and generate additional revenue. We have tools to help monetize experiences and create better guest experiences. Our features will increase revenue and improve communication. This will ensure that your guests have an amazing stay. Branding and user experience that is award-winning. Share messages that will drive revenue and action with guests. Showcase local flavor by curating local recommendations. Allow guests to book activities and excursions. -
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Vamoos
Vamoos
$13.60 per monthVamoos is an app for hotels, villas, and travel agencies. From the moment guests book, to the time they leave, you can connect with them and give them all the information they need. It offers over 25 features that will help you create the best guest experiences. These include 24/7 messaging, beautiful imagery and daily itineraries. A countdown timer, offline accessibility, points-of-interest, push notifications, interactive maps, and fully booked services. Enjoy 50% higher rebooking rates, and greater customer loyalty Provide a memorable customer experience that guests and travellers will love. Vamoos Connect is our latest innovation. Vamoos Connect is a revolutionary tool for the hospitality and travel industry. It can be used by hotels, villas, and travel companies. -
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Nonius Smart Hotel App
Nonius
How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS. -
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Knowcross
Knowcross
Your company's bottom line will be directly affected by your ability to manage service quality in this age of online guest reviews. Knowcross provides the tools you need. Increase efficiency Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff better guest data, so you can better anticipate, respond to and exceed expectations. -
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guestext
guestext
In the new age personalization, guest expectations can be met. Guestext exceeds their expectations! Communication has never been easier. Hoteliers can establish a personal relationship with their guests using guestext even before they arrive. Our opt-in messaging platform allows you to create total guest satisfaction and build guest loyalty. guestext is a mobile connection that allows hotels to communicate with their guests. It enables them to provide better guest experiences and a two-way mobile connection. Hotels can send text messages to individual guests, groups of guests, or all guests who opt-in to guestext. Hoteliers can communicate with their guests before, during, and after their stay. guestext creates guest relationships that will bring repeat business, increase income, and give feedback to guests. Hospitality statistics show that 78% of guests prefer text messaging. Texting is faster than email and phone, and allows guests to connect instantly. -
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Akia
Akia
The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them. -
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better.guest
better.guest
Better.guest improves guest communication before, during, and after a hotel stay. Our software solution will elevate your service and relieve your staff with the digital guest directory for your hotel. Experience the benefits of digitization with the digital guest directory. Everything is available on any device, tablet, TV, smartphone or laptop with just one click. Smart software solutions for digital guest directories can be delivered on different output media.guest is independent of hardware. You can update the content and offer by pressing a button. You can easily create new content, manage push orders, and present your hotel services. Better.guest is a new software solution that allows you to manage your guests comfortably from anywhere, at any time, without needing any programming or WordPress knowledge. -
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DigiValet
DigiValet
The system allows guests to access their room, view videos, order services and make express checkouts. The hotel provides an iPad that allows guests to do all of these things and more. The system is connected to the hotel's existing Property Management and Point of Sales systems. This allows guests to view their bill instantly and can check out from anywhere without having to wait at the front desk. The F&B department can send offers to guests via the tablet. Any order from guests will automatically be added to their account. Digivalet offers high-quality entertainment and connects to cable TV, full HD video on demand and music. The Apple interface makes accessing content a pleasant experience. It allows guests to search for movies by actors, view the synopsis, and watch the trailer before they launch the video on their TV. -
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Tourismart
SimpleApps
Your guests will be able to access all hotel services from anywhere they are. With just a few clicks, they can place orders, make reservations, book hotels, send requests, and view their pending bills. You can meet even the most difficult visitor's needs in a fraction of the time. You can receive and manage guest's real-time requests. They will be directed directly to the right people in your staff. Track orders, reservations, bookings and clientele. Get valuable feedback about your services and collect it. Respond to every challenge and develop engagement strategies. To track guests' exact location and monitor the progress of internal tasks, embed tiny Estimote beacons inside your hotel. Send push notifications to guest's smartwatch or smartphone to automatically welcome them and inform them of special offers or events. -
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INTELITY
Intelity
INTELITY provides the most comprehensive guest engagement platform and staff management platform for luxury residential, hotel, casino, cruise and cruise markets. We offer fully integrated solutions that allow you to connect and manage your staff and guests on a single platform. Schedule a demo to learn how you can create a touchless guest experience. INTELITY offers a contactless mobile key and check-in experience. It has heightened hygiene protocols and reduced physical interaction. Mobile Check-In allows guests to bypass the front desk and head straight to their rooms. They can then use their Mobile Key to gain access to their room. This reduces face-to-face interaction with staff. INTELITY is the leader in hospitality engagement technology. They offer the most innovative and high-quality Guest Services Platform that can be used on both mobile and in-room devices. -
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Genuyn
Genuyn
Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking. -
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Oaky
Oaky
€3 per monthOaky's robust software for upselling is a great tool for your hotel at all levels. Oaky is available for you to explore. You can also contact our sales team for a tour. We would love to show you how it works. Oaky allows your guests to select the services and products they value most. The positive impact of personalized upselling, which is based on data and sent at the optimal times, has been proven to positively impact ROI. Oaky harnesses automation to increase revenue per guest while not burdening your operations. Oaky improves guest experience and drives incremental revenue via targeted upselling. Oaky automates pre-arrival communication with guests at optimal times between reservation and arrival. This has been proven to have positive effects on conversion. Oaky makes your hotel feel more welcoming by providing guests with access to the latest add-ons and upgrades during their stay. Oaky helps increase conversions of direct bookings, and decrease cancellation rates. -
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BOTSHOT
BOTSHOT
BOTSHOT is the Hotel Management Software tailored for the Hospitality Industry, offering an unparalleled solution to elevate your business. Elevate profits and enrich guest interactions with our comprehensive hotel management software. Our unwavering commitment is to redefine the landscape of the hospitality sector through our cutting-edge platform. Since our inception in 2021, we've been instrumental in optimizing customer service, reducing operational costs, and boosting revenue for more than 5000 rooms, and catering to over 100,000 visitors. We take pride in delivering exceptional value to our diverse clientele, be it boutique establishments, independent hotels, or renowned chains. We stand as the preferred choice for leading 5-star hotels seeking to maximize revenue and enhance guest satisfaction. Our cloud-based Property Management System (PMS), Smart Website Builder, Channel Manager, and an array of revenue strategy tools empower businesses to witness tangible results right from day one. Trust BOTSHOT to be your partner in success, where innovation meets excellence in hotel management solutions. -
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SABA Chatbot
SABA Hospitality
Personalized communication with your guests is a great way to enhance your guest experience and streamline hotel operations. SABA Chatbot is an automated, 360-degree communication platform for hotels. Our intelligent chatbot for hotels uses artificial intelligence and machine-learning to personalize the guest experience. It can answer guest questions, make recommendations, and book hotel services. Our natural language processing algorithm can understand the intent of guests and provide instant communication. SABA Chatbot is trained in understanding guest queries and assessing their sentiments to provide a superior user experience. It will answer any guest queries and respond to service requests in order to ensure maximum engagement and quality service. It will eliminate the anxiety that guests may feel when visiting a property where staff might not speak their language. -
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Nuvola
Sabre
$100 per monthNuvola, a hotel software company, integrates property standard operating procedures in its proprietary system. This allows for more efficient back-of house operations, asset management, and guest engagement. The company provides hotels with a cloud-based, intuitive solution that can be scaled to meet their needs. It also develops a system for staff accountability. Nuvola was founded by hoteliers with a deep understanding of resort-style property processes. It integrates with third-party systems and has an in-house innovation team. Nuvola's events dashboard allows you to track service requests and manage staff. It also ensures that tasks are completed in a timely manner. Nuvola's reporting dashboard provides insight into incident trends, staff productivity and faulty assets. -
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GoDesk
GoDesk
After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times. -
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OKKAMI
OKKAMI
$250OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features. -
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Inntelo AI
Inntelo AI
Our AI agent can handle all booking inquiries as well as guest calls around the clock. Our AI-driven communications allow you to connect quickly and easily with your guests via popular messaging apps such as WhatsApp. Our AI-driven management system automates and streamlines all operational tasks, improving productivity and response time. AI-powered suggestions can be used to enhance service instantly and personalize the guest experience dynamically. Empower your hotel staff with tools that are designed to meet modern challenges and customer expectations. Our AI-driven solutions will simplify every step of your guest's experience, from pre-arrival through to post-stay. Our intelligent tools can help hotels manage reservations and enhance guest experiences, as well as secure lasting relationships by providing tailored communication and services. AI captures guest requests and issues quickly, improving guest satisfaction. -
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Tripsee Concierge
TripSee
Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences. -
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Kipsu
Kipsu
Kipsu's solution has been used by over 2,700 properties, management teams, and brands. It gives hotels an organized and intuitive way of communicating with guests via messaging. From any device, team members can delegate, prioritize and respond to guest messages via a single inbox. Chatbots are not popular with guests, according to research. Kipsu's sole focus is to facilitate human interaction between staff members and guests. This eliminates unnecessary blunders that can be caused by chatbots and automated messaging. Kipsu places service professionals at the heart of the guest experience. Digital messaging makes it easier for guests to communicate with you about their stay and reduces anxiety. Kipsu helps to route calls and traffic to messaging from the front desk, allowing staff members to better prioritize and delegate guest needs. -
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Hinfo
App IT Byte
$25.00 AU per monthOur Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at. -
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rGuest Express
Agilysys
Contactless mobile everything supports social distancing, including check-in, room ready messaging, room keys and ID verification, check-out and check-out. All this is possible on guests' smartphones. Once their room is ready, guests receive an automatic text message alert. They simply pick up the room key or their mobile keys and head to their room. Streamline check-in and checkout, make it easier for guests to order food, increase staff productivity, and improve the guest experience. Mobility is becoming more popular as a way for properties to cut overhead and provide guest self-service options. rGuest Express Mobile makes it easy to improve service without having to hire additional staff. Hospitality leaders are improving guest service and reducing overhead by offering guest self-service options. With rGuest Express Mobile, you can enhance the guest experience without increasing your staff. Allowing guests to bypass the front desk to go straight to their rooms after a long journey. -
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MyStay
MyStay
€0,25 per monthContactless solution for the smoothest possible guest journey. MyStay will help you increase your revenues and services to a new level. Both hoteliers and travellers will benefit. We are proud that MyStay Free Contactless Kit has been chosen by the United Nations World Tourism Organization, supported by the World Health Organization (WHO), as the best worldwide solution to reduce COVID-19's effect on tourism. Your guests will be more engaged if you greet them with a warm welcome. hotel transfer. Your guests will be directed to a page that contains a smart catalog of your services as well as all the information they might need. Your guests can quickly find what they are looking for and order it online using their mobile phones or computers. Easy online check-in will cut down on wait times at the reception. Allow guests to complete forms online in advance. With a map that can be customized for mobile phones, show your guests the best places in the vicinity of your hotel. -
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Loopon
Loopon
€75 per hotel per monthAll-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites. -
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Ireckonu
Ireckonu
Ireckonu allows you to connect with your guests to create seamless, meaningful experiences from before check-in to after check out. Our connected ecosystem is designed for you to manage your systems, operations, and empower your staff so that you can provide experiences that are tailored to each guest's needs. Our ecosystem is built around the CORE to provide truly unique experiences for guests. The CORE middleware connects all your systems and allows you to introduce new technologies. This creates an ecosystem that exceeds guest expectations. You will know what drives them, so they'll return for more. -
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Runtriz
Runtriz
Mobile messaging, emails, promotions, and other means of increasing awareness and interest for potential guests are all part of Runtriz guest engagement. Highlighting local attractions and amenities will increase your property's profile and encourage direct bookings. Runtriz solutions offers early check-in, upgrades and staff recommendations to extend the stay and increase revenue. Guests can also chat and message staff directly to request special requests for their event, room, or activities. Guests can engage with Runtriz solutions like mobile key, F&B ordering and mobile check-in. Chat also increases guest engagement which leads to increased revenue. Push notifications are sent to guests during their stay and provide them with targeted promotions, information about attractions, amenities scheduling, transportation, or event information. In-room control via mobile device for TV, lighting, thermostat, and other electronic devices. -
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EasyWay
EasyWay
€1.5 per roomIt's a great way to generate more revenue. You can have up to 2 guests per day and get your ROI from this platform. EasyWay was the best decision I made in business. It exceeds my expectations every time. It has increased our revenue, staff efficiency, and guest satisfaction. EasyWay has proven to be beneficial in our continuous efforts to improve the guest experience and provide true hospitality. A customizable web chat allows you to engage with your visitors and increase bookings. Our analytics will give you insight into your operation as well as the guest experience. -
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Chambre
Chambre
$1 per room per monthIt's easy to submit a service request. You can schedule a service request, or browse special services during your stay. These requests can be made using the hotel's mobile browser or on the hotel's in-room tablet. Mobile convenience is now possible. You can control the lights, fans, ACs, and other appliances using your mobile phone or tablet in your room. Your mobile can be used as a remote control for all IR devices within the room by installing our IR blaster. There are many features that the hotel can provide, including shopping recommendations, taxi services, and places nearby. Chat is available for guests and staff communication. There is no need to ask for or carry room keys. Your mobile phone can be your key throughout your stay. -
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aavgo
aavgo
$9.99 per room per monthaavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front. -
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Go Moment Ivy
Go Moment
Ivy combines automation and human expertise to provide timely and accurate guest communication. This frees up hotel staff and enhances the guest experience. Ivy is a warm host and will personalize your stay. Ivy can answer all your guest's questions in less than a second. Ivy's powerful analytics give you insight into your guest experience. You can also manage all guest requests from one place. Discover the many ways Ivy communicates with guests and increases satisfaction scores. -
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GuestTouch
GuestTouch
Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60% -
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GuestAssist
NewBook
The GuestAssist App makes it easy to have another staff member, but without the additional costs. Guests can easily find all the information they need prior to and during their stay. This reduces the number of phone calls. You can view your account balances online and make instant credit card payments. Get directions to your property. Access information about your property, including local services and amenities. Keep up-to-date about the weather so you can plan your activities. You can get Wi-Fi login information without having to ask at the office. Add-ons such as breakfast or a picnic hamper can be purchased. Access useful information such as local services and amenities. -
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Optii
Optii
One intuitive platform allows you to intelligently manage, automate and optimize your hotel operations. Data-driven platform that optimizes labor and cleaning processes for faster turnaround times and planning efficiency. Intelligent AI uses predictive, intelligent AI to optimize room attendant routes real-time in order to provide a cleaner environment and a great guest experience. Centralizes operations to provide full visibility and improve team performance. Intelligent automation eliminates inefficient manual communications by managing room attendants and room status. Intelligent automation eliminates inefficient manual communications by managing room attendants and room status. Resource clustering and streamlining the supervisor function. Training team members on changing cleaning protocols such as delayed departure cleans and irregular stayovers. Real-time team management monitors all activities and tracks them for improved hotel service. -
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Glowing
Glowing.io
Glowing is used by some of the most prestigious luxury brands in the world to improve customer engagement, team collaboration, and drive business growth. Glowing is a true innovator in the industry. Glowing continues to expand its global reach and presence at key cities around the world to meet growing demand. Glowing's superior enterprise-class customer service solution is an asset in today's multi-channel, complex environments. Use data and real-time messaging across multiple platforms to create meaningful interactions throughout your customer journey. Automate multiple conversations across all channels using automation. Reduce and recover from negative guest experiences. Glowing is a global messaging platform that integrates seamlessly with the most popular technologies to enable you to deliver a brand-specific and highly personalized customer engagement experience. -
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IRIS Guest
IRIS
$120 per monthIRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique. -
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LoungeUp
LoungeUp
Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest. -
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Alliants
Alliants
Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio. -
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GuestService
GuestService
€99 per monthGuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase. -
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icibot
icibot
5usd/per room/ month ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program. -
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Hotefy
Hotefy
$19 per monthHotefy customers reported an increase in the number and average rating of customer reviews. Hotefy's on-demand service can reduce staffing requirements and allow you to consolidate outlets and kitchens. Average revenue per customer up to 30% Some customer demographics increase by more than 1000%. The hotel's staff will be less needed to patrol the service areas. Hotefy makes it easy for your customers to order anywhere they want, without having to wait for a server. You can consolidate outlets into one or fewer basic menus that are served by a single kitchen. You will get feedback from your customers directly if you have a customer feedback system. Hotefy's core value is customization. Pre-built pages can be used to get started in minutes, or you can create pages and styles that best suit your brand. Fair subscription pricing, no commissions or room upgrades. Our plans are priced based on your occupancy and include unlimited rooms. -
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Grace
Nevotek
Start communicating today. Reach out to your guests at the right moment. Let your guests use the messaging tools they prefer, such as WhatsApp, Viber Line, SMS, Facebook Messenger etc. To communicate with the hotel. Deliver a seamless, personal communication experience. Handle multiple languages and requests on a single display. Grace allows multiple staff members to respond to guests from their own screens, integrated with your PMS. Operators are presented with critical guest information and everything is updated in real-time. Grace helps you improve the way you interact with your guests. It increases guest satisfaction while providing you with valuable analytics. Grace uses the main landline of your property as a WhatsApp number that is officially verified. Guests can communicate with confidence, knowing who they are talking to. You can easily communicate with your guests, answer their questions, send photos, and even understand their moods. -
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Prefme
Prefme
All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services. -
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GuestBell
GuestBell
Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS. -
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RueBaRue
RueBaRue
$9.99 per property per monthRueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can: -
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Agilysys Digital Marketing
Agilysys
Automate guest email and SMS marketing communications for guests to stay connected throughout their guest journey. You can personalize every communication, regardless of whether it is triggered at check-in/out, or as part of an automated campaign. Offer personalized content and offers. Each guest message is customized to the guest's specific needs, history, and stay. This creates both service and revenue opportunities. You can quickly create offer templates with your branding using a simple drag-and-drop interface. Your messages will be optimized for mobile and desktop viewing. An intuitive cloud-based PMS that allows guests to connect with you on a personal level to increase revenue and occupancy, manage inventory, reduce costs, increase brand loyalty, and improve guest satisfaction.