Pipedrive Reviews

Summary: Pipedrive is a high-end CRM, making it easier to contact customers and conduct sales transactions than it would be using a conventional crm. In addition, it has several applications in the sales area as well as in the technical support and training area, which is positive for providing information to other salespeople.

Positive: Segmenting customers in Pipedrive is one of the most notorious advantages of the platform, since you can add the information stored within the sales funnels to them and vice versa. In general, Pipedrive works with an advanced sales enablement engine, with which you get a high level of customer management and oriented towards market trends.

Negative: Pipedrive does not manage documents, which conditions our overview of online documents, and forces us to opt for other services when we need to report on commissions and data collected within social networks. Pipedrive also lacks a tool for reviewing sales presentations.

Summary: We have been able to manage our entire sales funnel with this tool, keeping a record of all the activity records that have been related to each customer that we have registered in our sales funnel. The periodic follow-ups are excellent, which makes us want to recommend Pipedrive without any problems. We have been able to streamline the Pipedrive sales process, mainly in the sales and marketing department where we streamlined production through Pipedrive automation on the server. It helped us to quickly keep track of the follow-ups made for each ticket.

Positive: Starting with the visual part, Pipedrive's interface is very complete, easy to use and adaptable to any consultant who wants to use it. We have saved a lot of time with the automations that Pipedrive has allowed us, as well as integrating Slack has been great since it is very useful for us and for any department in our company.

Negative: Pipedrive does not have SMS reminders for activities, which sometimes makes us unable to communicate on time with the work team. We would like to have several internal chat functions to be able to schedule activities with the company's sales team.

Summary: Pipedrive is excellent, since we have been using it it has been difficult for us to lose track of each client which is a plus for the development of each project, as well as we have kept up to date each notification to be able to enter correctly at all times in the different stages that the project shows us. On no occasion have we missed any opportunity thanks to Pipedrive. We managed to implement the notifications in every project, which makes the use of this CRM totally successful for any department in our company. We can also provide tracking of every lead to streamline every report we need to notify.

Positive: Pipedrive is relatively easy to use, easy to learn and has great potential when integrating with customers because it does not show any type of error in each record. It gives us the option to differentiate by icons at what stage of the project we are and thus have specified each potential customer and with whom we are working comma to be directly interested in the follow-up. It has improved the communication between the administration department and the sales department.

Negative: Sometimes the customer support is quite limited, we can be fooled with certain plans that do not include support by phone or chat only by email and that is a bit cumbersome at the time to expedite the solution of any problem. They have also limited us the option to download prospects within Pipedrive, since in some cases we consider downloading each client and this is going to make the configuration manually to be sure of what we do.

Summary: Regarding the integration capability that Pipedrive has for managing external eCommerce services we are quite satisfied, as we have managed to implement SEO strategies to our sales campaigns in different parts of the web. Pipedrive is an acceptable service for tracking visitors to our website.

Positive: Pipedrive has so many ways to be applied that it can be used for all kinds of ramifications in the commercial area. The best ones are undoubtedly the execution of follow-up processes to customer surveys, which helps in the optimization of studies for future sales planning. With its responsive design, it is easy to navigate on cell phones.

Negative: The analytics should be configured to be more precise in terms of the relevance of the information we want to get, since Pipedrive shows too many points within these, such as extensive behavioral mappings, which we do not need to obtain the necessary results, and time is wasted configuring the platform.

Summary: What company would not like the customer service system during the sales process to be so accessible? Pipedrive has an incredible functionality which has allowed us to get in touch with the client and be able to follow up and monitor them more closely to complete all the factors that encourage them to negotiate with us. Pipedrive has given us a fairly good experience, without any flaws and we have obtained a system that keeps us informed of any request that clients have to complete a negotiation with us at any time. I am satisfied with this great CRM platform.

Positive: Pipedrive has provided us with a correct communication management and consecutive interaction with each of the clients. For us, Pipedrive has become a completely important solution because it is the essential system to be able to carry out negotiations and to be able to offer clients a more stable communication where the resolution of ideas can be carried out. One of the things that I like the most about Pipedrive is that it allows me to communicate with clients through various modalities, currently this platform allows me to follow up with the client and the questions they have had, and I can attend to them by direct messaging, email , call and many other ways. In addition, another of the things that I love about Pipedrive is that it has a very extensive registry of the cases that have been attended and those that have not yet been attended, in this way we can be organized regarding the cases that have been waiting for us. answer.

Negative: For now I have no complaints about the adequate service that Pipedrive has provided me, I am satisfied with all the functionalities because it has allowed me to establish direct contact with customers during the sales process, in order to solve the generation of doubts during this process. In addition, Pipedrive has had us failures in its UI, it has been completely fluid without any type of alternate error.

Summary: Superb experience with project management.
Super efficient with lead management.
Easy to track the contacts.

Positive: Faster to track the lead.
User and superb customer support.
Efficiency with team collaboration.
Interface is intuitive

Negative: Great and very superb with team collaboration and team management.

Summary: Everyone in my team loved Pipedrive to manage the customer relationship and sales management. Overall, Pipedrive and the completely perfect platform for our CRM to manage and visualize leads.

Positive: Pipedrive is a well known and productive CRM for small and medium business. It offers business sales for forecasting, pipeline manager, project managing, email lead capture, conversion of leads, and powerful performance metrics data visualization. Great integration backing.

Negative: The deployment was not very easy. Overall its good.

Summary: Our overall experience has been completely positive and we are quite happy with Pipedrive. It helps to minimize the workload. It works very well in lead and Quote management. Recommended.

Positive: Bringing Pipedrive into the organization wasn't difficult. Pipedrive so robust and nothing comes close to the versatility of this platform. The lead conversion ratio is also increased. It also allows for Quote management.
Its interface is streamlined..

Negative: It delivers what we want. No negative experience.

Summary: Overall, Pipedrive is a high performing CRM and pipeline manager. Its web interface is clean and modern. We enjoyed this platform. Recommend to every sales team.

Positive: Pipedrive streamlines the customer relation and sales pipeline to make management a breeze. The power and information it gives us, help to convert every potential lead into a successful sale. It needs very less configuration because of its web-based platform.

Negative: Its lead email marketing is not flexible for the campaign.

Summary: I loved the ease to get a brighter and wider view of our pipeline. Its lead manager helps to make every opportunity into sales profit. Overall, Pipefy is an amazing tool.

Positive: Pipefy is hands down the best lead management platform I have come across. It increases transparency throughout the lead and sales funnel. It helps to take the lead opportunity into potential customers. It simplified and gives a broad view of the sales pipeline.

Negative: The task and add email marketing leads are always reliable.

Summary: Pipedrive is a productive CRM, it combines all leads into one screen which becomes very easy for us to manage our sales pipeline. Pipedrive is an effective and easily manageable pipeline management tool.

Positive: Pipedrive gives us a bird's eye view to visualize the sales pipeline to effectively convert the sales leads into customers. It's intuitive and easy to use sales CRM. It collects all leads in one place and makes seamless to manage the pipeline from a sales prospect to closing deals.

Negative: The dashboard should have more sections and search bar for easy navigation.

Summary: Pipedrive is a powerful automated CRM platform. It's our favourite CRM to manage sales and projects efficiently. It effectively allows us to drive customers engagement and gain business leads.

Positive: #1- Pipedrive is an intuitive and powerful CRM.
#2- Helps to drive customer engagement.
#3- It gives the ability to customize and gives powerful data for sales team.

Negative: #1- We had an overall positive experience with it.

Summary: Pipedrive is a great tool for managing sales and create new business pipelines. It offers you a way to optimize your activities and is an excellent tool to help achieve your goals.

Positive: Easy to learn & use.
Visualization of information & pipeline.
Dashboards are easy to view.
Revenue forecasting.
Sales reporting and organization.

Negative: Email management can be easier to use.
Not as many native API integrations into other platforms as other CRMs on the market.

Summary: Piperdrive is a powerful marketing tool that will help your business get organized and provides great management of leads. It will help your business move forward and provide increased sales which is really worth the price.

Positive: Pipedrive has greatly improved our marketing and managed our sales in a very nice interface. It has the functionality to manage our leads to drive more sales and helps us observe several metrics to analyze where improvements can be made. The interface overall is very nice and provides customization and can be setup very quickly which gets everything started nice and smooth.

Negative: There are not many cons that I observed while using it with my team. They are constantly coming up with improvements and updates to make sure the software runs well. Although the interface is nice it can suffer some performance problems in the long run when you see some growth.

Summary: It's great and would tell any company to use it. Easy to automate follow-up tasks and reminders to close sales.

Positive: Way easy to use and set up for any size of business. They have a good mobile app to for on the go needs.

Negative: There isn't anything that I dislike about Pipedrive.