Alternatives to PanKM

Whale is the simple yet powerful tool that helps you a) capture, share and manage company knowledge with ease, and b) maintain consistency across your teams and build a foundation for growth. Embed SOP suggestions in your team’s workflows with Whale’s powerful browser extension. We know you’re busy so grab one of our +75 templates and roll out new processes and SOPs in minutes. Engage your subject matter experts to keep all your documentation relevant and up-to-date. Send, schedule and track read assignments to make sure every employee is up-to-speed with the latest updates. Easily find exactly what you need with the full-text search and customize it to your needs with the built-in tagging manager. Whale’s editor makes it easy to create easy-to-digest content. Use the screen recorder, Giphy, and Unsplash library, Google, and one drive integration to take it to the next level. Automate what and how knowledge should flow to your teams so you can streamline the onboarding and training process of your new hires.

The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, attachments and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge quality using an automated review process. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Use your lessons learned to improve your processes, manage your risks and resolve issues. For more information or to schedule a live demonstration please contact us today!

To provide knowledge-based platforms and B2B platforms for companies, industries, NGOs, and NGOs to engage ideas, knowledge, structure, manage data, and work collaboratively to improve business operations and research. DKM, or a knowledge network within your company, is an online representation of people's interests organized in virtual spaces that form knowledge communities. DKM is a web-based system that brings together project-related and research entity data in a concise way. This makes it easy to use for effective management. The DKM system is a state of the art solution that provides insight and enhanced understanding of big data. It also includes operational data aspects. Build a virtual platform to facilitate knowledge sharing and marketplace creation using the DKM. It is easy to extend the DKM to third-party components and interoperability.

PatentCAM is a secure, central repository for R&D and legal stakeholders to manage, annotation and monitor patents and scientific literature relevant to your organization's patent landscapes. It is designed for patent and technical information professionals and replaces less-friendly Excel or SharePoint products that are used by many organizations to manage and distribute patent-related data. PatentCAM can be implemented in your organization to increase informed decision making and limit legal risks. Particular benefits -Enhances competitor intelligence: Reduce redundant research -Speeds up the time it takes to commercialize -Reduce litigation costs and discovery costs -Increase IP monetization possibilities, licensing, sales, etc... PatentCAM expands institutional knowledge by aligning R&D and legal teams, resulting in better strategic decisions.

Slack allows you to access all the knowledge of your company. DataQA is a Slack-native knowledge manager app that allows teams to tag, save and bookmark information within Slack. Access to information is more productive, accountable and helps employees onboard successfully. Bookmark important product discussions, screenshots, explainers. Keep track of all links and content about companies and market trends. To help new members, save frequently asked questions. Follow your interests and receive digests so that you don't miss any. You can save frequently-asked questions, screenshots, and important discussions. Enhance the onboarding experience for senior employees and new members. You don't have to leave Slack, or rewrite any content. This app is unlike other apps. DataQA works on your current flow.

A community forum fosters customer engagement, improves customer service and promotes peer-to–peer knowledge sharing. A community forum promotes peer-to–peer knowledge sharing, customer engagement, and improves customer experience. Crowd-source support by using a community forum. It is possible to deflect many support tickets by posting in easy-to-reach discussion threads about common questions. The community threads are filled with relevant keywords, questions, and content that is frequently searched by your target audience. A community forum is a powerful way to harness the knowledge of the crowd and acts as a crowd-sourced knowledge hub. A community that aligns your business goals and customer interests can be a powerful platform to attract relevant traffic and engage potential customers. It is easy to find discussion threads, which can deflect a lot of support tickets and provide deep insights into the major pain points and needs of your customers.

Dokit manual software allows you to create, share, and track visual instructions, user guides, and best practices that are appropriate for any screen or device. Dokit includes features such as Cataloging/Categorization, collaboration, Page templates, Visual editor, Drag & Drop, Media Gallery, Image annotation, Multilingual, Document importation, Approval workflow, Notifications, Forum and Comments. Dokit can also be used as a competitor software option by Swipeguide and Speachme.

Your mobile, intelligent intranet. You can share and manage knowledge, content, and applications to support teamwork, find information quickly, and collaborate seamlessly across the organization. SharePoint facilitates teamwork by providing dynamic and productive team sites that can be used by every project team, division, and department. Files, data, news and other resources can be shared. To streamline the work of your team, customize your site. You can collaborate securely and effortlessly with your team members, both within and outside of your organization, on PCs, Macs, or mobile devices. Your intranet can help you build cohesion and inform employees. You can increase organizational efficiency by sharing resources and applications on your home sites and portals. Beautiful communication sites can tell your story. Stay in the loop with personalized, targeted news via the web and the SharePoint mobile app. With powerful search and intelligent ways of finding information, you're only a click away.

Cocoom is a visual communication tool that allows teams to collaborate and communicate better. A source of knowledge that improves support and collaboration between teams. Our easy editor and template library allow you to be productive immediately and produce high quality knowledge without any training. Cocoom helps to reduce friction and misunderstandings among multiple teams. We find it difficult to give value to our actions and make visible what we do when we leave our own department, project, or team. Cocoom makes it easy for you to share visual information to improve cooperation. Cocoom enables support services to provide an efficient, up-to-date and complete source of information for all employees. This allows each person and every team to have the visual knowledge they need. The support services' role is simplified and enhanced.

Modern WordPress knowledge base Wiki plugin. You can control who can see, edit, publish, and can approve. It makes it easy for anyone to participate, whether they are part of your team or your local community. You can organize without breaking a sweat, and share your ideas with your favorite people. Find out what people see, search for, like, hate, and more. Helpie makes tedious tasks fun. It can help you create product documentation, team collaboration, or start your own wiki community. Your users can add/edit content directly from the frontend. You can view your revision history, jump directly to a revision, and take action. Use Helpie's built-in styling to style your docs or the Elementor page builder. Vote and comment to get user feedback. To keep your docs current, add a tag and an updated tag. Make wiki articles that can be shared with your team. Collaborate to improve your collective knowledge. You can also use versioning to keep your articles current.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

Your insurance business is powered by information. Finding the information you need can be difficult when it is scattered across many different drives and portals. Bulletins and updates can become a daily routine. Sage's central announcement centre makes it easy to keep your team informed about changes. Sage is available to any team that can use Google. You can log in using a browser. There are no software installations, IT infrastructure or steep learning curves. Sage Analytics gives you insight into what questions users are asking and how frequently they ask. This data can be used to identify market and product opportunities and to find information gaps and training needs in your business. Quick filters can be used to narrow down results. Info cards show the highlights and a date stamp lets you know how current it is. You can click to access the full source document.

Ask questions and get answers based off your conversation history. We convert conversations from your channels into answers for everyone in your company. Our Slack bot can answer questions about any topic that is recorded in your Slack History. Streamlines communication through the capture of essential technical discussions, bugs reports, and code fragments. A knowledge base that is organized can speed up problem-solving and onboarding. It also helps to transfer projects. Centralized repository for crucial insights into deals, client conversations, best practices, etc. Tribalbase facilitates seamless knowledge sharing. This allows your team to close more deals faster and build stronger customer relationships.

Infinity Maps allows for visual thinking and knowledge exchange. Create deep knowledge maps for managing information overload and collaborating on complex or creative project. Manage training and workshop series, from preparation to presentation through to documentation with one tool. Organise all the information neatly and centrally on a single platform to avoid any confusion and ensure that everything is easily accessible. Transform complex topics into a clear and concise message. Visual facilitation can engage students and professionals. Infinity Maps help you to manage long or complex projects by providing all the information at a glance in one place. Manage projects, demonstrate expertise, and persuade clients. Prepare for classes, organize group project, and work on your thesis. Reduce your toolbox to focus on your work instead of wasting time with apps. Infinity Maps provides you with everything you need but not more.

Lumoflow is used by thousands of businesses around the world. It combines agile group work with social networking and content management tools to create a secure, easy-to-use service. It is a great solution for large-scale program networks and cross-organizational projects. Employees today expect more transparency and better tools to work together. Lumoflow allows both internal and outside participants to share content and collaborate in one seamless social network. Each user group can choose their own tools within a private Lumoflow network based on current demand. Tools such as file management and task tracking can be added. Collaboration is only possible through rich and social communication channels. You can share files, publish information, and make announcements. Engage all participants with a social and gamified collaboration platform that your entire employee or partner network can use.

Zoho Connect simplifies your workflow and automates your operational processes. This cloud-based collaboration tool for project management is suitable for all businesses. It promotes faster communication and better collaboration between teams. Zoho Connect is powerful and scalable. It allows users to create an enterprise social network that allows workers to collaborate on projects and connect in a seamless, cost-efficient way. Zoho Connect allows users to have real-time conversations, share ideas, create apps, contact other members, build their knowledge base and manage their work plans.

Mozzaik365, a SharePoint Online Extension, allows you to create collaborative intranets that are engaging. Engage your employees by providing them with functional and rich communication, collaboration and knowledge management spaces. Mozzaik365 unleashes the power of SharePoint Teams and SharePoint.

You can instantly access your organization's knowledge resources, find information on Slack and tap into previous conversations. Pragma organizes and reveals organizational knowledge that is otherwise hidden on multiple platforms or scattered. It makes it easy to access it whenever you need it. Chat with your Data allows you to get instant answers with our Chat feature. You can access your organization's knowledge resources, find information on Slack and tap into previous client conversations to gain valuable insights. Access to verified responses, and the continual enabling of new updates and processes, will help you facilitate learning and fuel best practices in business. Identify outdated or missing information and create updated knowledge. Subject matter experts are invited to provide input, approve and improve.

Employees should be empowered to build and maintain new social relationships. This will help you achieve your business goals. Your workforce can use social media to identify, engage, and nurture priority prospects. Managers will have deeper insights into brand perception and the convergence of big data to their business strategies. This will allow them to make better decisions about marketing and product practices. Monitor employee engagement and reach with metrics such as engagement, earned media value, and LTV (Lifetime value). A centralized wiki can be created to house brand's marketing and sales collateral, such as whitepapers, PPTs, and reference materials. Engage with customers, potential customers and brand evangelists to reach target audiences with specific, humanized brand voices.

The fully customizable parameters allow for application in any sector, for any type or knowledge verification or polling requirements. What makes soLearn unique from other eLearning products? SoLearn is a hosted system that follows the SaaS model (Software as a Service). SoLearn is equally effective on a mobile phone as it is on a large-screen. Contact us today to discuss soLearn. Allows for widespread application throughout your organization without requiring a large training investment. Effective performance management tool - data analysis can be used to guide employee performance and support organizational objectives. As more people access applications and web content via their phone or tablet, soLearn must work as well as it does on a large screen.

Lessonflow is a platform designed to streamline the collection, storage, sharing, and reuse of lessons learned in a standardized way. Adopting Lessonflow for capturing and disseminating lessons learned can significantly reduce costs for organizations by leveraging past experiences and successes instead of repeating past mistakes. The outcome is an improved work process, better decision-making, increased performance, and better profitability. Lessonflow's interface is user-friendly and intuitive, ensuring that employees easily engage with it. It has a high adoption rate and low implementation costs when compared to other lessons learned software available. Lessonflow goes beyond being a standard lessons learned database, as it is a lessons learned management system that provides a structured approach for capturing, organizing, and acting on lessons learned. This comprehensive system not only stores information in a database but also facilitates reviewing, sharing, and integrating lessons learned into future projects.

The workshop management solution. All your operational data can be captured and centralized. To create a rich and shared field knowledge base, all data from field tours, audits and problems can be combined in one tool. You can connect your teams and increase information flow. Teams save 50% time by completing action plans on time. Dynamic visual management and standardised methods (SIM. QRQC. Gemba) allow you to take control of the entire factory. Take ownership and accountability of your production teams. Our analysis tools make it easy to identify the most common problems, detect performance gaps early, and make better decisions every day. We help you deploy your production sites fabriq, which will ensure quick team buy-in as well as fast results at all levels. Join over 300 industrial teams to accelerate your digital transformation.

Show them what to do. You can easily create and share visual-based training materials that will empower employees as well as impress customers. The Top 3 Reasons Companies Use Proceed.app. Documenting company knowledge. Proceed.app makes it easy to create photo- and video-based Standard Operating Procedures (SOPs), and guides. They are also less boring for your employees. Training employees. Training employees. Pictures are worth a thousand pictures. Visuals can make your training more engaging for your employees. Supporting customers. Show your customers how you use and maintain your products with photos and videos. Text-based manuals are no longer the best! New employees. A visual learning experience can reduce onboarding time. Institutional Knowledge. Encourage your teammates to share what they know. Training & Support Step-by-step resources will help you show your team new things.

All your knowledge pieces can be stored in one place that is searchable and easily accessible. Different types of knowledge elements can be stored in one place: web files, videos, files and photos, memos, memos, memos, and so on. Use our browser extensions to save content as soon as you find it useful. Our fast, typo-tolerant search will quickly locate your content. You can access knowledge within Microsoft Teams and Slack. Tag filtering allows you to search for all content that is related to a tag. Crowdsource content across departments, teams, or the entire company. Talk to your learning buddies via comments about the saved content.

Atlas is a digital workspace that combines knowledge, communication, and collaboration. It is built on and for Microsoft 365. Our platform solves the problems that everyone faces - too many digital tools and too many silos, too little information, and too much stuff that is difficult to find. Atlas streamlines the work experience by connecting people to people and people with knowledge. One platform that brings together knowledge, collaboration, and communication to create connected experiences that empower people to do their best. The way we work has changed. Atlas brings together knowledge, communication, collaboration, and collaboration beautifully in one digital workspace. This allows people to easily find and share information, greatly increasing collaboration and knowledge sharing. Promoting inclusion and connecting the right people to the right information is key to unlocking and sharing knowledge.

It is a well-known fact that change is constant in today's dynamic business environment. It is essential to keep Knowledge, People, and Business in the right perspective when dealing with dynamic business situations. This will allow employees to perform at their best. A strong Knowledge Management practice is key to this. All Knowledge assets should be stored in a structured manner. All employees should have quick and easy access to SME's. Facilitate Knowledge Sharing activities faster and easier. Facilitate participation of more employees in KM. Facilitate easy search and recall of knowledge assets across the organization. Knowledge Management is a discipline that allows organizations to identify, understand and build their competencies. Businesses that harness their Knowledge Assets will reap the benefits of sustainable and profitable growth.

Inmagic Presto is a web-based knowledge management system that helps users capture, distribute, and access information to increase their effectiveness. Inmagic Presto allows users to create a single platform for sharing, managing and finding organizational knowledge resources. Inmagic Presto makes it easy to tap into the community information through social tools, speeding up results and building knowledge. Inmagic Preso allows users to search through both internal and third-party information assets.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

Our AI-powered software allows companies to capture, centralize and structure, nurture, share, search, share, export and share their knowledge. This includes sales content, technical know-how, and general business knowledge. Quandora Question & Answer allows companies to share their knowledge in a safe, simple and enjoyable way. Quandora can either be used in a department or within a company. Technical people face unique learning challenges. They have to deal with changing technologies and dispersed teams. All this while working in a fast-paced environment. Our platform allows teams to ask questions, share their knowledge, and learn from each other. You can share knowledge about the issues that matter to your sales, customers, culture, management, and other areas that transcend hierarchy, location, or departmental boundaries. Learn from your colleagues, the experts.

Although the first generation of internal communication tools made it easy for co-workers to chat about any topic, it was easy to become overwhelmed and inefficient. ProProfs Collaborate facilitates calm, productive knowledge exchange that goes beyond just chatting. Chats and Q&A sessions can be set up to enhance your team's learning. You can stop digging through emails, documents, and long chat threads. Members can communicate, collaborate, ask, and answer questions in private or public groups. Knowledge exchanges within companies are easy to access and searchable. Question and answer software organizes knowledge through topics and threads, and places the most relevant answers at the top of each Q&A. You can reduce the noise by seperating chat and Q&A sections.

Helpjuice is a cutting edge knowledge base software that helps businesses consolidate all information on a single platform. Customers can use this web-based service to solve questions, resolve problems, and self-serve. The key features include intelligent instant searching, advanced analytics and visual analytics, content repository and content library, data management, document tag and management, and many other things.

Our best practice methodology improves your knowledge base by identifying the questions users need answers to and then creating answers that are easy for users to find and use. Your knowledge base is kept current by monitoring tickets for repeat questions. IT tickets will tell you what questions people are asking. We identify tickets that could have been avoided by self-help. These include 'how tos' and all Tier 1 incidents. To group self-helpful tickets by question, machine learning classifiers are trained to use more than 1000 ontologies. To determine FAQs, groups are ranked according to their volume. The quality of the answer chunks is checked manually and then linked to the associated FAQ. Now, the questions and answers can be added to your knowledgebase.

Avolin's Knowledge Management solution is ideal for large customer service and support teams that deal with complex queries across multiple channels in different industries, such as financial services, high tech and telecommunications. Despite service and support organizations investing heavily on call routing and case management solutions, productivity pressures have only increased. Knova was designed with a simple design philosophy. Streamlining the work of help desk agents means happier customers and happier staff. Knova Self-Service offers all the functionality and content needed to help users solve their problems on their own, anytime, day or night. It also provides information about known issues to targeted customers in a proactive manner, avoiding the possibility of serious problems or frustrations.

Tervene helps organizations control their daily operations. Our connected worker platform empowers top management and frontline teams to achieve operational excellence through stronger daily management, collaboration, and problem-solving. Our help helped manufacturing and operations leaders like Safran, Mars Wrigley and Lactalis, Siemens and Cascades to digitize their management practices: Gemba walks and daily checks, audits and inspections, operational meetings and digital procedures. Tools: - Knowledge Center (retain and share knowledge); - System Audit (conduct inspections); - Floor Toor/Gemba walks (control operations); - Task Manager (get tasks done) ; - Meeting (run better meetings) ; - Improvement (manage improvement); Dashboard (monitor management performance).

Intranet-as-a-Service combining technology and long-term support, making your investment a success. Culture is the driving force behind business. Collaboration is key to ensuring that people are connected, sharing knowledge and making each employee as productive as possible. Change is inevitable. You can track efficiency, understand usage, and support your decision-making. Drafts are just as important as finals. Organize your processes, find the right resources, and protect your intellectual property. Connect employees across capabilities, locations. You can share your knowledge with both internal and external coworkers. Find the right experience for the next project. Reinforce corporate culture. Find answers, documents, and materials. Access past projects, templates, and forms. Create repeatable processes that work for you organization. Protect intellectual property without affecting team work. Learn how employees use the Digital Workplace. Monitor collaboration within the organization. Visualize reliable and timely reports.

The cutting-edge of healthcare collaboration is here. Here, the largest global network of medical minds comes together to share knowledge and improve patient outcomes. A nurse in rural Haiti noticed numerous pustules on the scalp and shoulders of a newborn infant. She was concerned that this could be a sign of a potentially fatal infection. She was unable to find any other healthcare professionals to consult and had no laboratory resources. So she turned to Figure 1's network for real-time consultation and collaboration. Access medical knowledge instantly and conveniently - podcasts, exclusive podcasts and editorial newsletters. It's available wherever you are, whenever you want it. Top medical minds meet to share their knowledge and improve patient outcomes in a safe, secure environment.

Empower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom.

According to studies, employees spend an average of 2 hours per day searching for information. Only to be able perform at their job. Now is the time to empower your team to focus on what really matters. Elium is a trusted, flexible resource for sharing and enriching company information. It streamlines the decision-making process, enhances collaboration, and allows for more innovation. What about company-wide procedures, key learnings from projects or market insights? All of them have a place at Elium. Give your team the tools they need to share company knowledge and capitalize on it. Search inside embedded files and stories easily. In seconds, find the most relevant knowledge. It is one thing to capture knowledge, but it is another to ensure that it remains relevant over time. Elium empowers teams with smart tools to use existing knowledge to collaborate around key insights.

Wisdom allows you to communicate with customers and team members directly, create workgroups, assign tasks, and collaborate like never again - all from one platform. Wisdom's advanced community engagement platform will help you reduce support costs, gain better insight into customer behavior, provide a better experience for customers, and increase your return on investment. Your employees will feel more connected and heard, and they will be able to realize their potential. Wisdom is a paradigm shift in knowledge-sharing. The platform is designed to unify knowledge sharing by giving both external and internal communities the space to share values, find common purpose, and eventually align for the greater good. Connect, without stress and get access to discussion boards and groups with one click, all in one place. Save time and money by centralizing information

Easy self-service and agent efficiency can be increased by sharing current and relevant knowledge. The SAP Knowledge Central solution from NICE by NICE can streamline support activities and increase customer loyalty by consistently delivering the most current product and service information across multiple channels. You can access your self-service portals, search engines and communities from anywhere. Contextual knowledge support for customer services agents. Reporting built-in to identify key customer behavior and search trends. Integration with SAP Service Cloud allows for fast resolutions. Customer satisfaction can be improved by providing the right information, when and where they are needed. To provide the fastest access possible to the right information, create search-engine optimized content. Reduce contact volume to improve customer service efficiency. Intelligent, contextual knowledge management can help customers resolve their problems faster.

Starmind is a platform that connects employees to the best knowledge in your organization. It's powered by AI and made available in real-time. Starmind is more than other solutions that help communicate and document knowledge. Starmind uses AI to create a real-time network that shares knowledge and expertise. This ensures that your teams have the most up-to-date, accurate information. Your teams can focus on the important work by having one platform that provides instant answers, expert knowledge, and up-to-date information. You can make sense of the data that you already have. Starmind's AI uses the millions of data points that your teams generate every day to analyze them and create a network of knowledge in real time. Quick responses and quality answers are guaranteed when questions go to the right people.

Foam is a personal knowledge sharing and management system that was inspired by Roam Research. It is built on Visual Studio Code, and GitHub. Foam can be used to organize your research, keep re-discoverable information, write long-form content, and publish it to the internet. Foam is open-source, free and highly customizable to your individual workflow. Foam gives you complete control over the information you create. You can share it and collaborate with anyone you wish. Foam's editing experience is enhanced by VS Code. It also features workspace settings that combine Recommended Extensions and preferences that are optimized for writing and navigating information. You can publish your content to GitHub Pages or any other website hosting platform such as Netlify and Vercel.

JobAider allows your organization to record what subject matter experts know, and then share it with their coworkers. Who better than the people who do the work to create content that others can use in their job? Knowledge and learning are rapidly developed as job aids become available and are used. Workers can immediately access job aids whenever they are needed, no matter where they are located. You can search for and find job aids by using the tags you create. Your workforce can connect with each other using their knowledge and expertise to enhance and supplement your learning environment. JobAider is a mobile support tool that is available to all those working in the field. You can quickly share your critical knowledge and expertise and make it instantly available. A job aid stores information such as the steps of a process. It guides people to complete tasks. They are sometimes called "cheat sheets" by some.

Customers expect prompt and efficient service when they have critical questions for your business. This is true even if they are dealing with virtual agents. Knowledge Assist is an artificial intelligence and machine-learning tool that helps agents in your contact centre resolve customer issues quickly, accurately, and consistently. Knowledge Assist integrates AI-driven knowledge bases into virtual agents' desktops and contact centers to provide up-to-date, accurate and helpful guidance. Our solution allows agents to understand customers' intent, provide consistent answers across channels, build trust, and drive customer conversations. Knowledge Assist uses AI technology to empower contact center agents with accurate and relevant information in real-time. It blends well-crafted responses, integrates with relevant data sources, and can read documents and internal websites to build an evolving knowledge base that gathers the most relevant information.

The intelligent knowledge hub transforms the way power users and teams capture collective wisdom, connect it, and evolve it. In the digital world of today, the biggest challenge is to store data from multiple sources in one location and retrieve insights at lightning speed. Harness scattered information effortlessly. Beloga's capture function consolidates all notes, files, documents and links from different sources into a single platform. The logo will organize your information, allowing you to focus on learning. Search across multiple sources at once, revolutionizing the retrieval of information from personal data to web insight. Select one or more sources to customize your search experience. This will ensure that you have the most relevant, accurate and curated information available at your fingertips. Create a digital oasis with a library that is tailored to you. Store all your thoughts, knowledge, and ideas in a central location.

Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary.

Premier Legal Intranet Software, SharePoint Accelerator. Maximize the information resources investment of your law firm, map closely to attorney workflows, integrate with critical finance, document and CRM systems, and maximize integration. LawPort is an integrated legal intranet that makes knowledge resources easier to access and manage. It also offers full business and practice benefits from the back office to the desktop. Legal information professionals can leverage the capabilities of LawPort to create a professional, agile and competitive knowledge management platform. This platform is affordable without requiring significant capital investment and does not require ongoing operational support. This allows firms to make better use of their limited IT resources. LawPort was designed for law firms and is based on a deep understanding and familiarity of the workflows of attorneys and critical systems such as Elite, iManage, and Interaction.

GeneralKB (formerly General Knowledge Base), is a flexible and user-friendly database and knowledge base software that can be used by individuals and companies. It is a user-friendly platform that allows you to create, capture, store, retrieve, and retrieve files, web pages, and documents. GeneralKB offers many ways to store and capture information. GeneralKB is also an information organizer, notes manager, and PIM that can help you keep track and retrieve your data quickly. It has many search, sorting and organizing features that make it the best way of managing information and finding things again that are difficult to organize. This unique knowledge management system offers powerful features and easy use. GeneralKB can be your primary tool for information management. It offers a wide range of customization options. GeneralKB includes a comprehensive help file to speed up your learning curve.

Powell 365 is a digital workplace that connects organizations and employees. It includes: * Powell Intranet for Corporate Communications and Employee Engagement * Powell Teams to improve Microsoft Teams with IT governance and better usage for end-users Microsoft Teams has seen a rapid adoption by millions, leading to an explosion of teams. Users can become lost in a sea of documents and messages if there are too many teams. These problems can be solved with Powell teams. * A simple-to-use dashboard that improves navigation, visualization, search, and searches to quickly find the relevant information and teams * A collection of team templates that can be customized for everyday scenarios * IT sets the governance rules and they are automatically integrated into every team creation process * A simple interface for team administration You can save 20 minutes each time a team is created! Select the team template that best suits your needs and then collaborate!

Intelligent learning tools allow you to centralize knowledge, create and share content and deliver instant answers. Basewell is an online learning platform that was designed for the way people learn and work in today's world. Learning tools are designed to complement in-person learning experiences, not to replace them. Force teams to rely on gut feelings and guesswork when they are away from their desks or each other. Basewell solves this problem by centralizing information, generating dynamic content and answering questions within seconds, instead of days. Content creation using generative AI, file integrations, and more. Knowledge gaps, blindspots, and issues (before your team is affected) Handcrafted to be fast, intuitive, and powerful. Tags help you to route the right content at the right time. Ideal for structured training, such as during onboarding. All your manuals and spreadsheets. All you need is a global internet connection.