PHPKB Description

PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.

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Pricing

Pricing Starts At:
$25/month
Pricing Information:
$5/user (admin/agent) account
Free Trial:
Yes

Integrations

API:
Yes, PHPKB has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Chadha Software Technologies
Year Founded:
2004
Headquarters:
India
Website:
www.phpkb.com
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Media

Play Video Admin Panel Live Search Search Results Geographic Traffic Report Files & Downloads Section Fully Responsive Software
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Online Support

PHPKB Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

PHPKB User Reviews

Write a Review
  • Name: Antonius P.
    Job Title: Knowledge Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An honest review after 4 years of using PHPKB Knowledge Base Software

    Date: May 27 2022

    Summary: Over the past 7 years, I’ve used more knowledge base software than I would like to remember and I can say with confidence that it is the best knowledge base solution we have ever used. I am glad we made the correct decision to switch to PHPKB from another knowledge base builder tool. Since then, PHPKB is regularly used by our internal staff (agents) as well as external customers. It’s robust and full-featured, yet intuitive, fast, and easy to use. Oh, and their customer support team is world-class. We needed some custom features added to the KB and they have always gone above and beyond to exceed our expectations.

    Positive: PHPKB is a very solid and reliable knowledge base management platform. Some important features are publishing workflow, document versioning with comparison and rollback, real-time dashboards, and knowledge base analytics to get clear visibility on what’s going on with the knowledge base.

    Negative: There is nothing in particular that I would like to highlight as a negative point.

    Read More...
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