OrderMaster Description
Manage orders via telesales, EPOS and trade counter channels. This is available for both retail and trade customers. Telesales is an essential part of any direct sales company. It can handle customer queries, resolve customer complaints, and process orders. Cyrane provides comprehensive services that enable telesales staff and customer service personnel to manage all aspects of customer service and order processing. All features include pricing for retail customers and trade accounts, integration of offers, media codes, customer notes and contact reminders, product personalisation, gift messages, and product personalisation. Automatic stock allocation prevents products from becoming oversold. It gives full visibility to stock status and allows for manual allocation of stock where necessary. This flexibility allows for changes to be made to meet customer service needs.
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Order Management Software
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