Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ERP, OMS, WMS, POS, CRM, and More!
Ability CCS goes beyond basic order management software and handles the entire life-cycle of your daily business operations — from sourcing your inventory to depositing funds from completed orders. It is the perfect solution for mid-market retailers looking for an integrated order management software. Offered in the cloud or on-premise, Ability CCS offers a host of features out of the box, including RF (Radio Frequency) for warehouse management, reporting powered by Microsoft SQL Server Reporting Services, real-time inventory visibility, payment processing, and more.
• Customer service module (change orders, process credit cards, order processing buckets)
• Integrated inventory & warehouse management
• Real-time inventory visibility with overridable hard allocation
• Point of Sale
• Source code support
• Offer pricing
• Personalized items, kits, styles, user defined fields
• Integrated, secure payment processing
• Tax automation
• BigCommerce integration
• Open APIs
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
No
BigCommerce
No
Pricing Details
SaaS
Free Trial
Yes
Free Version
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ability Commerce
Founded
1986
Country
United States
Website
www.abilitycommerce.com
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes