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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ERP, OMS, WMS, POS, CRM, and More! Ability CCS goes beyond basic order management software and handles the entire life-cycle of your daily business operations — from sourcing your inventory to depositing funds from completed orders. It is the perfect solution for mid-market retailers looking for an integrated order management software. Offered in the cloud or on-premise, Ability CCS offers a host of features out of the box, including RF (Radio Frequency) for warehouse management, reporting powered by Microsoft SQL Server Reporting Services, real-time inventory visibility, payment processing, and more. • Customer service module (change orders, process credit cards, order processing buckets) • Integrated inventory & warehouse management • Real-time inventory visibility with overridable hard allocation • Point of Sale • Source code support • Offer pricing • Personalized items, kits, styles, user defined fields • Integrated, secure payment processing • Tax automation • BigCommerce integration • Open APIs

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
BigCommerce Yes 

Integrations

Amazon No 
BigCommerce No 

Pricing Details

SaaS
Free Trial Yes 
Free Version No 

Pricing Details

$675 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ability Commerce

Founded

1986

Country

United States

Website

www.abilitycommerce.com

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

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