Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
Your customers can browse your services, place orders and track progress all from their website. Reshyne makes it easy, secure, and completely anonymous to ensure that your customers are satisfied and happy. Reshyne's powerful intake software converts every sales order into work orders, carrying all relevant data so that you can assign tasks across the team, align with customer profiles and track progress throughout your organization. We can help you complete and deliver repairs if you do not offer repair services. Reshyne's management tools allow you to assess and understand every aspect your repair business in real time, so you can take the right steps.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Magento
No
Shopify
No
Stripe
No
WooCommerce
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Pricing Details
$99/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
Reshyne
Country
United States
Website
reshyne.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes
Product Features
Jewelry Store Management
Appraisal Management
No
Commission Management
No
Consignments
No
Customer Purchase History
Yes
Jewelry Design
No
Marketing Management
No
Multi-Store Management
No
Pricing Management
Yes
Repair Tracking
Yes
Supplier Management
Yes
Wholesaler Management
Yes
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
No
Retail POS Systems
Barcode Scanning
Yes
Commission Management
No
Discount Management
Yes
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
Yes
Returns Tracking
No
Sales Tracking
Yes
Touch Screen
No
eCommerce
Yes