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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

Description

Your customers can browse your services, place orders and track progress all from their website. Reshyne makes it easy, secure, and completely anonymous to ensure that your customers are satisfied and happy. Reshyne's powerful intake software converts every sales order into work orders, carrying all relevant data so that you can assign tasks across the team, align with customer profiles and track progress throughout your organization. We can help you complete and deliver repairs if you do not offer repair services. Reshyne's management tools allow you to assess and understand every aspect your repair business in real time, so you can take the right steps.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Magento No 
Shopify No 
Stripe No 
WooCommerce No 

Integrations

Magento Yes 
Shopify Yes 
Stripe Yes 
WooCommerce Yes 

Pricing Details

$675 per month
Free Trial No 
Free Version No 

Pricing Details

$99/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Vendor Details

Company Name

Reshyne

Country

United States

Website

reshyne.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management No 

Retail POS Systems

Barcode Scanning Yes 
Commission Management No 
Discount Management Yes 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management Yes 
Returns Tracking No 
Sales Tracking Yes 
Touch Screen No 
eCommerce Yes 

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