Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
Effortlessly oversee numerous private stores, each with tailored pricing and settings for individual customers, making it ideal for wholesale and B2B enterprises. Featuring templates, bulk upload capabilities, and a user-friendly interface, iStockist is simple to master and can be seamlessly integrated into your current systems. Your information is safeguarded through robust encryption, role-based access control, two-factor authentication, and adherence to GDPR regulations. With features like favorites lists, a mobile application, and rapid checkout processes, iStockist has a proven track record of enhancing both sales and customer loyalty. Enable your trade clients to explore your product offerings online and place self-service orders at their convenience using any device, whether it's a phone, tablet, or desktop, thanks to our straightforward ordering system. You can set up multiple price lists, showcase available inventory, and much more, with an API available for smooth integration. It's the ultimate software solution for managing your online wholesale store, designed to save you both time and money while allowing you to operate 24/7 and boost your revenue. Additionally, iStockist provides exceptional customer support to assist you in maximizing the platform's capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Playable
No
Shopify
No
Xero
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Pricing Details
$75 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
iStockist
Founded
2016
Country
Ireland
Website
www.istockist.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
Yes
Templates
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
No
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
No
Special Order Management
Yes