OpenText Core Experience Insights Description
OpenText™, Core Experience Insights, a SaaS cloud-based application, is designed to create more engaging customer experiences. Core Experience Insights aggregates customer data from multiple touchpoints to produce comprehensive analysis and insights that enable the orchestration of customer communication events, from engagement to acquisition. Create and deploy dashboards that meet the needs of any company, function, or team. This includes operational metrics that are not journey-specific. To orchestrate next actions that are more relevant and rewarding, analyze customer behavior patterns. Analyze and centralize data from all channels, applications, channels, and devices to gain key insights and analysis into customer interactions. You can quickly adjust your marketing strategies to meet your marketing goals by analyzing all events and touchpoints.
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