
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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Shift puts you in control of your browser. Arrange apps, bars, and controls exactly where you want them, building a personalized workspace that works around you — not the other way around. Connect over 1,500 web apps, jump between dedicated Spaces for work, side hustles, and personal browsing, and manage multiple accounts without ever logging in and out. As a pioneer in carbon-neutral browsing, Shift is committed to rethinking what a browser can be — for the people who use it and the world they live in.
Started in Victoria, British Columbia in 2016, Shift is a Certified B Corp and proud member of the Redbrick portfolio.
What you can do with Shift:
- Build your browser: Design a layout tailored to how you use the internet.
- Create Spaces: Keep work, side hustles, and passion projects in their own lane.
- Integrate Apps: Bring your favorite web apps together in one place.
- Templates: Pick from 6 ready-made layouts to get started fast.
- Shift AI: A built-in AI assistant that helps you get more done across every tab and app.
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Rogo
Elevate your organization with advanced generative AI solutions tailored specifically for the finance sector. Rogo merges state-of-the-art language models with comprehensive expertise in financial services, enabling you to develop the ideal AI platform for your organization. Streamline your research processes, make informed, data-driven choices, and generate intelligent materials in mere minutes rather than days. Engage with an AI solution deeply rooted in the intricacies of financial services. Rogo’s unique financial AI is designed to adapt, comprehending both the language and data unique to your firm. It efficiently searches, analyzes, and references millions of documents, encompassing both your proprietary internal information and a vast external library, thus significantly reducing the time spent on manual research. As a secure and purpose-built AI platform for top-tier financial institutions, Rogo helps you optimize time usage, uncover valuable insights, and automate essential workflows. Utilize a comprehensive array of productivity tools to enhance your operations, allowing junior team members to concentrate on more strategic tasks while empowering executives to independently address their inquiries. This transformation not only increases efficiency but also fosters a culture of innovation within your firm.
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Loop AI
Loop AI is an automated platform that leverages artificial intelligence to assist contemporary restaurants and digital food brands in simplifying the intricate operational and financial challenges posed by third-party delivery services such as Uber Eats, DoorDash, and Grubhub. By efficiently managing delivery revenue reconciliation, financial reporting, operational metrics, and reducing errors, it allows teams to devote less time to manual bookkeeping and focus more on expansion. Functioning as a supportive "co-worker" for restaurant back offices, it seamlessly integrates with accounting systems to automate the generation of journal entries, reconcile chargebacks, and enhance transparency in delivery performance. This empowers operators to discover hidden revenue streams, safeguard profit margins, and make informed, data-driven choices. Additionally, Loop AI provides valuable delivery analytics, trend insights, and automates repetitive tasks, enabling restaurant staff to significantly reduce mistakes. As a result, businesses can operate more efficiently, ultimately leading to better customer satisfaction and increased profitability.
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