OXON Description
You can forget about it right now! The beautiful, centralized Oxon system can solve all your problems. All of your client's contact information, whether it be via phone, SMS, email or Facebook, will be displayed in one window. All history from all channels will now be saved in one place. This simple and elegant solution increases support center effectiveness by 30%. With an intelligent chatbot, you can easily manage your webchat's 24/7 operation. This chatbot is not a traditional rule-based chatbot. It can understand natural human speech and synonyms, and politely reply to small-talk. Your customers can engage on the channel they prefer with Omni-Channel. Our dynamic agent desktop pulls all of your data into one simple-to-use interface so that your team always has the right data to resolve any calls.
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Call Center Software
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