NCR Counterpoint Description

Run your business. Connect with your customers. Sell anywhere. NCR Counterpoint is a specialty retail management system that seamlessly integrates your back office and front end. This makes it easy to grow your business. Your employees will be able to succeed with a fully integrated platform. Our terminals give your retail business a solid foundation that will allow you to handle any challenge. Our mobile point-of-sale brings the shopping experience directly into your customers' hands. You can line bust and check inventory from anywhere. Our integrated, closed-loop email marketing platform connects with customers and encourages them to return for more. Our solution suite is tailored for specialty retailers. It's feature-rich and customizable, and it can withstand many tours. Our real-time inventory management software allows you to receive, categorize and manage inventory efficiently.

Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
NCR
Year Founded:
1884
Headquarters:
United States
Website:
www.ncr.com

Media

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Product Details

Platforms
SaaS
Windows

NCR Counterpoint Features and Options

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management Software

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Garden Center Software

Billing & Invoicing
Customer Management
Inventory Management
Purchase Order Management
Returns Management

NCR Counterpoint Lists

NCR Counterpoint User Reviews

Write a Review
  • Name: Eric G.
    Job Title: VP of Sales
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ex user of NCR Counterpoint

    Date: Oct 27 2021

    Summary: Counterpoint was a very strong program that met all of our expectations, until it was purchased by NCR. At this time, the upgrades stopped coming and the software stayed behind compared to the competition. It lacked OMNI channel between a brick/ mortar store and a web store. It also lacked communication with the customers.

    Positive: Counterpoint is a very strong program that we used for many years. It is very flexible and customizable.

    Negative: We feel that once NCR bought Counterpoint, the upgrades slowed down and the software started to fall behind the competition.

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