Alternatives to MiloCRM

Preferred Patron Loyalty offers the best loyalty and gift card solutions on the market. Preferred Patron is a multi-channel marketing solution that can be used by all companies. It also offers visitor loyalty management, incentive promotions, and gift card management capabilities. You can increase customer engagement with Preferred Patron Loyalty by using e-mails and SMS to reach customers. This solution offers incentive-based promotions such as coupons, rewards, recognition, appreciation, referral, miss you, cash back, and more. You can either operate the solution standalone or leverage one our seamless integrations such as Square POS, VendHQ POS, and Shopify ECommerce.

All-in-one operational software built by and built for commercial contractors - from service to projects and everything in between! Make Data-Driven Decisions With automated real-time reporting, your data works for you. Managers can identify trends, monitor technician progress, and discover revenue opportunities. Give Customers an Amazing Experience Speed up the customer approval process with full job history. Attach photos, videos, PDFs, and custom forms directly to the work order so there’s no question on the work that’s been completed. Seamlessly Connect Your Office and Technicians Increase productivity and reduce errors. BuildOps automates work orders, customer data, invoices and more — from office, to field, and back again. Whether you're looking for commercial HVAC software, electrical software, or plumbing software, BuildOps can scale your operations with better communication and coordination. BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.

Coheris CRM by ChapsVision provides a complete solution for managing customer relations. For the development of a company's performance, it is essential to have a solid and consistent knowledge of its customers. The Coheris CRM by ChapsVision software gives you a unique and global view of customer value that is shared by all entities of the company. This can be directly translated into operational actions. Coheris CRM by ChapsVision provides each user with maximum efficiency and great autonomy in their activity, while respecting the company's business processes. These key issues are addressed by Coheris CRM from ChapsVision, which allows for the piloting of indicators (KPIs), in real-time.

Our solution can be easily integrated into your existing POS systems and other customer acquisition channels. This eliminates the barriers for brands to identify, capture, and collect customer information. You will be able to use the consolidated customer data from different engagement touchpoints to gain insights that will help you satisfy, impress, and re-engage customers at every stage of their journey with your brand. You can act in real-time with personalized targeted communications via email, mobile and social media. With a single view of your customers, you can use the right tools and engagement methods for increased revenue, loyalty, and advocacy. Integration allows your brand to have a single view of your customers, their journeys, and your engagement ROI. There are many APIs that you can use. Our CRM and loyalty solutions allow for targeted and personalized marketing based on actionable insights. This results in timely and relevant engagement.

Clutch is a platform that helps B2C brands market to customers. Marketers today struggle with the fact that customer data is stored in multiple places. It is difficult to know when and how to reach customers and what message to send. Clutch allows you to centralize all this information, make sense it, and then act on it with personalized messages. This will lead to increased brand loyalty and more sales. Clutch offers a variety solutions, including data management, marketing automation and loyalty, stored value, CRM, mobile, email and direct mail campaign capabilities. Data-driven marketing doesn’t have to be complicated. A platform designed for B2C marketers will help you work smarter, do more, and optimize your spend. Know your customers across all channels and marketing touchpoints. Use complete data to create targeted campaigns that provide deeper insights. Drive customers to the best outcome and accelerate behavior change

Tungsten Communications Manager is ideal for any outbound communication, including contracts, proposals and insurance documents. It puts your line of business managers in charge of their correspondence. Documents can be delivered via e-mail, digital or social channels with minimal IT involvement. This solution is a key component of your digital workflow transformation initiatives. Automate workflows, standardize business processes for customers and integrate seamlessly with legacy systems and core enterprise apps. Deliver personalized, rich-content communications by leveraging data and preferences in order to maximize cross- and upsell opportunities. Create and manage tailored communication with a single platform which gathers data from multiple sources, saving time and increasing efficiency.

Experiture makes it easy for customers to have truly personalized customer experiences via omnichannel messages across email and social media. Experiture pioneered a single platform that enables customers to have a seamless customer experience. This includes targeted, real-time and trigger-based email, SMS, direct mail, social including geo-location, push messaging, and SMS. Our expertise includes creating and delivering Omni-Channel marketing campaigns for healthcare, finance, gaming, automotive, and many other industries.

Our AI engine will guide you to adopt a data driven approach to automate personalized engagements at all touchpoints in your customer journey. New customers can be acquired via POS registration, walk in capture in the lead management software, customer reference, and online signup. Use AI-driven LMS to capture walk-in leads and increase sales. Register on the commerce portal, mobile, or other channels. Customer data syncs from POS transactions. AI-powered customer data platform, analytics. Connect with customers via social media. Refer to existing customers for new leads. CASA will help you implement your customer engagement goals. A personalized, scalable loyalty solution that allows brands to connect with customers. Your most valuable customers. Customers will be more loyal. Integration with third-party apps is easy.

Your complete web solution for managing your business. Dailybiz's many functionalities allow you to customize your management experience to meet all your needs. Daily monitoring and optimization of commercial management. Reduce administrative tasks and increase productivity. Access your dashboard from any browser, anytime and anywhere. Follow customer exchanges. Improve prospecting, monitoring sales opportunities, and managing after-sales services. Increase the efficiency of your sales staff. Multi-channel commerce requires inventory management. Follow all customer regulations. Manage general and analytic accounting, budgets, fixed assets as well as tax packages. Time spent and expenses can be planned and assigned. Analyze the profitability and viability of your projects.

Retail associates can connect with customers in-store, continue selling to them online, and earn additional commissions using our mobile clienteling platform. Customers have more personalized shopping experiences, while retailers see an increase in online conversion rates and average order values. They also see a decrease in return rates. Salesfloor is an award-winning platform that combines clienteling and virtual selling with mobile point of sales tools. Salesfloor allows store associates to provide personalized and convenient customer experiences via any channel, including live chat, video calling and e-mail. Customers can connect with local store associates in real-time via video, live chat and e-mail. Associates can sell virtually through multiple channels. Sales are assigned to the appropriate associates or stores. Allow associates to provide personalized service across all channels. This will help you build more meaningful relationships.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Easyrewardz CRM Suite, a unified customer database platform, enables brands to create consistent experiences at every touchpoint in the customer journey. Easyrewardz LPaaS is a loyalty program as a service that allows you to engage with customers and turn them into brand advocates. LPaaS, a unique loyalty platform, is easy to integrate with Point of Sale systems. It will help your brand increase memberships, drive repeat sales, and give you coupons, points, and gift vouchers. Easyrewardz CliX allows you to target the right customers with the right message at just the right time. Personalized multi-wave campaigns allow you to reach customers across channels. Easyrewardz Collecta helps you to build real customer relationships and drive a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. You can manage, categorize and prioritize customer communication via multiple channels.

Our platform helps you to measure, improve and act on your NPS®, and turn customers into promoters. A single module that measures key quantitative metrics and provides actionable insights into stakeholder emotions. This module allows businesses to engage with stakeholders in real-time through contextual conversations at their point of truth. You can dramatically increase your customer response rates by initiating conversations at the point of interaction. Integrating with internal systems via a variety of APIs to ensure real-time data flow. To enable immediate action, a secure and robust framework for data transmission is required. Start conversations across 10+ channels, including SMS, QR Codes and Email, Mobile App, Website, and Mobile App. Capability to have conversations in 19+ languages to capture real emotions and increase response rates. While allowing responses to be pulled into the dashboard, Personally Identifiable Information (PII), can be kept safe within the boundaries of an intranet.

Understanding how customers interact with your company is key to success. This allows you to quickly respond and adapt to their needs. Perch is the best tool for Customer Experience (CX), leaders and their coworkers across the enterprise to see the forest from the trees in order to increase market share, improve customer journey and increase market share. You can track key trends, virtual and human agent performance, customer behavior metrics, and other customer behavior metrics to pro-actively make changes to lower your customer acquisition cost (CAC), and increase customer lifetime worth (LTV). Answer your questions quickly and easily to help you understand what's happening, why it's happening and what to do. To increase conversion and retention, improve the customer journey and manage operations to improve agent productivity and customer satisfaction. Budget allocation for marketing campaigns and lead sources should be determined. To optimize contact rates, determine how to adjust your contact strategy by channel.

Gauss Box, an innovative cloud platform, harnesses the power AI technology to revolutionize business processes. You can manage your day-to-day business, plan for success and use intelligent workflow processes. *Gauss Box Sales & CRM* is a business solution that provides a comprehensive tool to plan, execute, and track sales activities in your organization. To increase your sales, you need to understand and manage the entire sales process. You can tailor your marketing strategy and engagement tactics better if you have full control over your potential customer database. Lead generation and identifying new opportunities for sales become more efficient, ensuring that no potential client falls through the cracks. Regular monitoring of customer communication improves customer relations and ensures that the needs and concerns of clients are promptly addressed.

With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. No matter what you’re working on, how big or small the task may be, SpinOffice makes it super easy to get stuff done. And best of all, you share all information in the database with your colleagues. That makes SpinOffice CRM the ultimate team application for any small and medium-size business. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.

Altcraft Platform is an Omnichannel CDP. Distributed as a private cloud, or on-premise software. - On-premise deployment allows you to tailor the software to your business needs. Cloud offers an account with tariffs that are based on customer profiles. FEATURES Collect customer profiles - The entire history of actions Multiple resource subscriptions - Location & device information - CRM & SQL Data Integration Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Test Tools - Content personalization - Static & dynamic segmentation - Web and messaging event tracking - Transactional messaging Easy and powerful email builder Communicate via digital channels - Messengers SMS Marketing - Rich mobile and Web Push - Banners, social and custom channels Forms Analytics in real-time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels Summary reports

Sales. Our software meets the exact needs of sales reps. It has its own deal flow, pipeline stages, and customer status. Assign tasks, log into calls and meetings. We make it easy to find leads, qualify and convert opportunities, and close deals. Marketing. Our online marketing tools and customer engagement tools allow you to grow your audience via mass emailing and SMS, as well as chats. All messages can be automated and synchronized to your Google G-suite and Microsoft Office 365 accounts. Support. All communications with potential and current customers via email, phone, and live chat. All cases and tickets are tracked and prioritized. Automated workflows mean less stress for customers and support staff. Hire digital marketer. Create creative brands and an online customer base that outperforms your competition. Search Engine Optimization. Our SEO experts will ensure that your site ranks high in search engines and is easily found.

Bird (formerly MessageBird), the next-generation CRM, is a powerful tool for marketing, sales, and payments. It powers over 5 trillion messages per year across Email, WhatsApp, and SMS. Bird helps leading brands grow more cost-efficiently through personalized interactions via Email, SMS, or WhatsApp. Bird's APIs and applications are used by the most innovative companies in the world to build communication solutions. Start today and communicate with your customers on any channel, for any purpose, anywhere in the globe. Marketing messages, push notification, order updates, shipping alerts, and more. Operational bottlenecks limiting your growth? Automated conversations and workflows can be used to collect critical information, reduce manual tasks, implement Self-Service flows, and route chats directly to the right agent. Our auto-scaling, reliable APIs are available with comprehensive documentation, complete API references, and intuitive SDKs.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Our 4Q platform gathers, presents, & provides insights to customer data from all of your marketing channels on one dashboard. This provides you with actionable insight to increase brand awareness and generate incremental revenue. Integrated marketing approach to increase awareness and customer engagement in line with the A2A Framework™. All your marketing channels can be managed from one dashboard. You can also use data to deliver the right message at right time. Quick analytics and insights can be gained by reviewing the Key Performance Indicators for your offline and online marketing strategies. To measure changes in important metrics over time, you can compare data from different social media platforms. You can gain insights and data about customer behavior to optimize your website for key conversion indicators. You can track the performance of individual campaigns in real time, see where visitors are coming from, as well as compare data over time.

Profits and revenue will increase. Improve operations. ServiceCheck's engagement tool will help you to improve engagement and gain valuable brand insights. Your customer will receive an exceptional omni-channel experience, while protecting your brand and increasing efficiency. Our intuitive, user-friendly contact center software can improve efficiency and effectiveness. It can be configured to meet both brand and local needs. Our highly-trained staff and support team have been providing 24/7 solutions to customers for over 30 years. We offer a single, unified experience across all channels, including web, mobile and digital, as well as phone, email, and social media. Let your customers do it. Our team will enhance your self-service system using our best-in class web solutions and brand insight.

Our QR Code Manager can be used as a private-labeled platform. Our customers won't even know we exist so you can take all credit. To get started, simply link your domain with our server and send us your Logo and Brand Name. QR codes are a great way to make your guests feel more secure and at ease, especially in these COVID-19 times. QR codes can be used to link customers to your digital menu. You can also send them to your social media networks to get feedback or issue vouchers to keep your customers. To be notified about a suspected COVID, the guest can scan the QR code at his table and leave his name, phone number, and email address. Our QR Code platform is a one-stop solution that will help you create successful mobile marketing campaigns. To optimize your advertising strategy, you can track who scans your QR codes and analyze your audience. You can create a dynamic QR code and link it to any website. You can change the URL of a dynamic QR Code at any time without printing it again.

CRM.io has powerful features that streamline business management. AI Agent simplifies data inputs through conversational inputs while Copilot uses AI to enhance lead enrichment and match. LinkedIn Automation allows for bulk data downloads, RPA actions and AI Cadence personalizes the follow-ups on multiple channels. Lead Enrichment verifies information such as phone numbers and emails, while AI Email Bot manages inbound emails. Tools such as Contact Management, which organizes customer data, Sales Automation, which transforms sales processes, and lead scoring, for better targeting, are essential. Sales Analytics and Deal Management optimize the pipeline tracking while the CRM Chrome Extension allows for quick lead syncing. Document Management centralizes documents for easy access. Telephony App allows voice communication and transcription with recommendations, improving overall business operations.

Create a stronger and more effective commercial tracking strategy that allows you to record all information about your customers, current and future. The key to growing your business is the ability of communicating more effectively. GeoCRM registration allows you to participate in meetings, calls, emails, and other outstanding customer services. GeoCRM can be adapted to any industry, creating unique strategies for every type of customer. By customizing the platform, higher productivity is guaranteed. You can track and trace every interaction with customers through different channels and departments within the company. To prioritize your marketing strategies, classify your customers based on their current and potential value. Visualize the location of your customers, and the nearest service points. This will help you determine which areas of the market aren't covered.

You can gain unprecedented insight into customer behavior to optimize every touchpoint of your customer experience and deliver increased conversions, AOV and CLV across multiple channels. CustomerVox allows you to easily pull in customers and products from Shopify so that you can make customer communications more personal and relevant. Our drag&drop builder makes it easy to create landing pages, popups, and emails that capture more leads and increase conversion rates. This will allow you to sell more effectively. We want to help your business grow. Our support team is available to help you at all times. Send us a message, and we'll get back to your. All of our products are based on the principle of helping store owners grow their business. We believe that having a clear audience allows you to focus on the things that matter to you to be successful. Focusing on what we need to succeed allows us to build a better product.

CEO-ME allows you to bring together finance, operations, and sales teams by sharing data across all departments. This encourages communication and collaboration. The platform that allows sales to communicate with operations. Stop duplicate data entry, move beyond spreadsheets, digitize archive systems, and make key information accessible in one place. CEO-ME's team is thrilled to share its cutting-edge project management software. We have a solution that will work for you, whether you are a business owner, financial advisor, or academic. CEO-ME allows businesses to streamline their processes. To build a sustainable strategy for success and growth, automate your day-to-day tasks, increase workforce efficiency, and grow cash flow. Our business development software is perfect for solopreneurs and small businesses. Automate your daily tasks and take your business to the next level. Automate your sales leads and cash flow management.

You can efficiently manage your prospects and clients. Optimize your relationships with them and centralize all interactions. Sell more to increase your growth! Manage leads and opportunities, create and send quotations. Automate your marketing activities, create campaigns, manage qualified lead, and align your sales & marketing efforts. You can create projects using customized models, plan your GANTT and schedule. Manage your resources, set up time management, and get activity reports. You can monitor your sales, stock, purchases, and cash flow, and receive performance indicators for your commercial strategy.

Achieving excellent customer relations is a key goal for any organization. The first step in this journey is to adopt a straightforward approach to customer relationship management (CRM). CRM encompasses all the activities, strategies, and technologies companies use to manage their interactions and relationships with current and potential customers. CRM helps businesses build relationships with their customers which, in turn, leads to loyalty and customer retention, both of which can have a significant impact on a company's revenues. Etiya Customer Relationship Management is a highly scalable, customer-centric, and omni-channel experience that allows companies to exceed customer expectations through interactions on any platform, through any channel. Etiya CRM offers a complete, integrated lead-to cash process flow for customer management. Social media analysis identifies communities of interest and potential cross-sells.

The Nowtis Suite is an evolving ERP solution for customer relations. It can produce and monitor all of your campaigns. The Nowtis Suite allows you to manage all types of campaigns and connect your contact center with other software tools within your company. You can manage all your interactions with prospects and customers from one place, whether they are multi-site, multichannel, multi-campaign or multi-advertiser managers. You can manage your mass mailings via fax, email, or SMS and send them whenever you like. Complete statistics: open rate, read rate, click rate, erroneous emails, faxes, or cell phone numbers. Integrate customer/prospect files and launch checkouts manually or automatically in creation mode or update mode in CSV or Excel formats. Integration of data files automatically via email, FTP, web service or manual in real-time. You can choose to extract manually in real-time or automatically by FTP, email, or both depending on your parameters and the fully configurable extraction masks.

It's time for your own Social Network. SelfCommunity SaaS platform can increase users engagement, strengthen brand awareness, improve customer feedback, and retention. Your Social Community can be created on your website or through an App. Your Social. With a Platform that is completely customizable to your needs, you can be the owner of your Social Network strategy and content. Your users. Create an active, engaged community around your brand's values and brand. Engage users around their passions and interests. Your Data. A complete set of marketing and social data can be used to create value. Learn more about Data Provisioning. With all the power and flexibility of a Social Network, you can create and grow your community. Your website can be used to create your social community. Create an IOS or Android app. Publish, distribute, and manage content. Encourage community building and engagement. Increase reach and engagement Promote products, services, and other marketing activities.

Monitor your business and operational costs to optimize the sales process. Automate tasks that take up the time of your sales representatives to increase their productivity. Use segmentation, scoring, or customer profiles to define your sales team and your business strategy. Analyze how to interact with clients to achieve better results and increase income. Identify the actions you need to take to achieve better results. Vincle is a platform that allows third parties to integrate through APIs. The module can be easily integrated with other systems such as SAP, JDE, Dynamics and external data.

Khoros allows you to connect with your customers right from the moment that you make your first offer, through the moment of sale and beyond. We are here to help you stay connected with your customers via any channel. We have built an AI-powered digital engagement platform that you can trust, regardless of your greatest success or worst crisis. Khoros offers enterprise workflows that can handle high volumes, complex deployments, brand protection, and security needs for the top brands. All this is backed up by an award-winning service team that is committed to your success. We are more than just a technology vendor. Khoros' award winning services, coaching, and industry knowledge make us the perfect partner for your long-term success.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Tustena CRM, the new platform for extended customer relationship management from TeamSystem, is now available. The CRM, which has been on the market since 2003, is a complete and competitive solution. This is thanks to extensive research and a completely Italian know-how. The production system was once a competitive advantage. Today, it focuses on customer service and the ability to manage contacts and relationships. Tustena CRM is integrated into the platform management range. This allows for increased control over customers, lower costs, and improved profits. It offers all the automations and services necessary for managing customer base, time and resource planning. Tustena CRM allows you to keep track of all activities, schedule appointments, and manage e mail communications. This makes it a collective process that reduces the time spent searching for information that is already in the company.

Engaging with customers to build a loyal customer base for your auto shop is as easy as this: Keep in touch, keep them satisfied, and they'll keep coming back. They'll also tell others about their great experience at your shop. Mitchell 1's SocialCRM auto-repair marketing services have been proven to be successful in helping shops like yours develop better relationships with customers to increase loyalty and generate more business. We make it easy to accelerate your marketing so that you can retain customers and acquire new ones. SocialCRM offers a range of services that automate your marketing, reputation, social media, and customer communication efforts. Targeted email marketing campaigns, automated thank you messages, service reminders, and other services can reach your entire customer base.

Give your agents a desktop that is enhanced to meet the changing expectations of customers and empower them to deliver personalized, meaningful and efficient service. Upstream Works desktop solutions for omnichannel experiences will help you create better experiences. Unified agent desktop with productivity features and visibility of all channels and applications to improve CX and FCR. Convenient flexibility of channels with voice, email and web chat, messaging, video, social, co-browsing, bots, conversational artificial intelligence, and more. Integrate with any AI, business application or CRM system to streamline processes and increase agent productivity. Improve business outcomes using real-time and historic omnichannel Dashboards and reports, including FCR, CES and bot analytics.

Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users. We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties. Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.

It's more than knowing when to talk to customers. It's about communicating in a digital, multi-device, multichannel world. This will allow for personalized engagement and meaningful interaction. We have the customer experience team, tools, and the resources to provide the best customer experience, regardless of the medium or message. Your brand is represented seamlessly. Every interaction with customers is powered by data, with analytics at its core. Our contextual platform is responsive and contextual, which results in customers achieving greater lifetime value. Machine learning and algorithmic techniques are used to personalize, call center fraud prevention, gaming, customer intelligence, marketing, content intelligence, digital concierge and overall engagement. Clients can access drill-down dashboards to unlock their insights and work together in an analytics playground to help drive strategy.

Missed calls can have a significant impact on your company's day to day business. This could lead to lower sales revenue, customer satisfaction, and brand appreciation. Freespee Callback Management gives you complete control and visibility over your inbound lead management. 20% of customer calls are missed each month. Give customers another chance to purchase from you. Automated follow-ups on missed opportunities with personalized messaging that makes a difference. Sales can use contextual information to help them prioritize high-value leads. Engaging prospects through better conversations can increase conversion opportunities. Keep communication open between you and your customer by sending personalized messages to agents when they are not available or after hours. Encourage potential customers to re-engage with you. To show appreciation for their purchase, send a thank-you message.

Our Drips technology automates customer engagement. Go4Client's Drips feature combines SMS, Voice, Email, Mobile Landing Pages, and Email to communicate with customers. You can map out the customer journey to allow customers to flow through your sales funnel. You can trigger messages through different channels depending on the user's actions.

As part of the Engage Suite of the JustRelate CX Cloud, PisaSales CRM is an innovative, comprehensive solution designed to transform how businesses manage customer relationships. Catering to various industries, it integrates cutting-edge technology with user-friendly design to enhance sales, marketing, and customer service. Experience customizable dashboards for real-time insights, seamless automation of sales processes, and integrated marketing tools for multi-channel campaigns. Benefit from superior customer service tools, mobile accessibility, robust analytics, and industry-specific solutions. Enhance operational efficiency, gain deeper customer insights, scale effectively, and deliver exceptional customer experiences with PisaSales CRM.

With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.

EventManager is the complete solution for companies and organizations looking to improve customer relations and after-sales service. The complete software can be rented and is accessible via the internet (SaaS), or you can also use it in project mode (custom-development). CRM modules - Outlook synchronization, document sharing, collaborative work, surveys, emailing campaigns, business follow-up and event management all available on the same platform. We support our customers in their success and sustainable growth, from prospecting to conquest to loyalty building through multichannel order taking to collection and transfer of accounting. Our technical and functional experts will help you set up a simple, effective and efficient software solution. We offer a global configurable offer that allows you to structure your entire cycle of organizational management.

The most comprehensive contact center solution available on the market will improve your customer experience and optimize your company’s time and resources. All communication with clients can be managed from one platform: phone, email and WhatsApp Messenger, Messenger, web chats, SMS, web forms, online forms, or app stores. You can create a unique contact record and then forget about it. The cloud environment allows you to work from any device that has browser access. This protocol offers great sound quality and ease-of-use. Multimodal automatic dialing allows you to make more calls and get them to your destination faster. You can choose from progressive, predictive, or preview dialing to boost your campaigns. Intelligent routing allows you to manage inbound calls easily and productively. Voicemails, voicemails, and integration with outbound channels can all be managed from the same desktop.

RingCentral Engage allows companies to manage all of their digital customer service channels from one platform. RingCentral Engage allows you to aggregate and distribute customer messages from Mobile, Social Media and Messaging apps through one interface. This makes it easier and more efficient for clients to manage their inquiries. This not only increases your efficiency and reduces your workload but also impacts your customers' satisfaction. It also allows you to monitor the success of your team.

You can create automation scenarios that are free from constraints, integrate flexible, robust, and secure messaging APIs to all your application projects, and maximize the potential of your data with a multichannel strategy. We can help you automate your communications and engage your contacts. Scalable solutions, scalable and secure infrastructure that can adapt to all your needs, regardless of the size of your business. Efidem's mission aims to facilitate business communication. Our technologies optimize business flow management across multiple channels: email SMS, voice, fax, voice, and postal. You can integrate our API into your IS or use SaaS mode for greater flexibility. Each business is different, and so are its requirements. We are always open to receiving your SPECS and specifications.

Learn how your team can process orders, requests, automate marketing, and analyze results. All orders from all sources are compiled into one list and distributed among operators. Each customer has an overall communication history regardless of the channel. Triggers automatically assign tasks to employees, send messages to customers, and modify their data. Operators work in one window mode. It is not necessary for them to leave CRM to view stock balances, issue invoices, or arrange delivery. Collect customer data from all sources within CRM. This data can be used to segment the base. For increased repeat sales, set up automatic rules. Segment-based personalized mailings can be sent. Communicate with customers using messengers in CRM interface. In just 2 clicks, you can view all previous information about customers. In CRM conversations, you can create orders directly. Built-in product catalog allows you to check stock availability.

Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes

eContact facilitates millions of dynamic, timely, and cost-supressing multi-channel (IVR SMS, Email, and SMS) customer contacts per month for Fortune 500 companies. Use tightly integrated IVR, SMS, and email capabilities to work together to deliver the right contact to the right customer at the right time, over the correct channel. To maximize customer contact and action rates, dynamically increase the volume of automated customer contact to deliver within the most likely contact windows. Based on historical transfer rates and underlying conditions, align outbound customer contact volumes with the available customer support resources. To personalize customer contact attempts, you can incorporate customer preferences, customer status, or other customer variables.