MD OfficeMail Reviews

Summary: Many glitches and out of date software. Often have to call them to add an email. Very antiquated in many ways.

Positive: Seems secure, but that's it. There are often glitches and takes them over a day to call back. Glitchy software.

Negative: They are slow to respond and seems like they are understaffed. They are often rude and make billing mistakes and blame the customer.

Summary: Using MD OfficeMail is like a blast from the past--back to emailing in the 90s. What, you want to use a standard comma delimiter to paste in several emails at once? Nope, there is no delimiter feature. Have fun pasting the emails individually, or using the impossible-to-use and error-ridden Contacts feature. You want to create multiple signatures with a different image in each one? Nope, only one image allowed. You want to save your preferred font style? Nope. Do you like to view your emails in a more readable conversation style that includes the most recent messages you sent? Close, but still not great. This is probably the most out-of-date email service I've used. I give two stars because, well, it still sends emails, and it has a 'Secure' feature (like it's supposed to). Everything is HIPAA compliant, which is why I have to use it but wish I didn't.

Positive: It sends emails. It's also HIPAA compliant, like it should be. The support staff are responsive and if they say they'll call you back they always do which I appreciate.

Negative: To summarize, MD OfficeMail is decades out-of-date. The features and ease of use need some serious updating. Any paid email service should be able to do better than this.