Lysted Reviews

Summary: overall i think this will be for the best once all the bugs are worked out. but it is frustrating now

Positive: makes the entire Lysted website a little bit faster than it was. visual mapping for repricing is handy

Negative: lots of bugs. manual fulfillment errors, dead links to secondary. many listings are not being mapped on stubhub, causing a decrease in sales volume.

Summary: Customer support is great. They've been quick to respond to help issues, even though I am a low volume customer. Would like to see a bit more improvement on the UI, and clearer indications of what all the options do, but they do have an extensive knowledge base covering the site.

Positive: Fulfillment automation, although daunting when setting up, was fairly straightforward. I generally haven't had an issue with it.

The markup is fair for getting the tickets posted on all marketplaces without the potential for overlapping sales.

Negative: Will not directly import my tickets. If I want an import I need to manually contact support. Probably more on third party than Lysted themselves.

Not quite easy to monitor pricing per site, you need to go to the downstream systems to really understand what your tickets are priced at.

Summary: Overall the system is good and reliable for ticket listing, but the high commissions significantly reduce seller profits and long-term appeal.

Positive: Easy to use, very intuitive interface, and it allows sellers to list tickets quickly on multiple platforms with good efficiency.

Negative: The platform charges relatively high fees, and payments are only made in US dollars, which increases conversion costs for many users.

Summary: Customer service is very good about getting back to you on payments are on time. Overall, a very good experience.

Positive: Lysted hits a variety of resellers that’s why I like to use the site for ticket sales. Also, customer service is good and fairly personal, not automated.

Negative: The fees can be a little higher than if you list with a single reseller, but generally, it’s worth it

Summary: Would recommend, allows me to take my hands off the wheel a bit, thanks for offering this service. But please make your CS more easily accessible. Thanks again

Positive: Have been able to sell numerous tickets, mostly last min. Since it posts to multiple sites on my behalf, it’s reduced the stress involved with reselling for shows I can no longer attend.

Negative: Service fees and profit cuts can vary from what platform sold the ticket, some have been very small while other cuts were very large ($100+). Support appears to be non existent? Had to google search an email in order to reach out, no chat feature appeared that was listed multiple times (across multiple devices and browsers).

Summary: Overall excellent use. The ability to have the seats listed on all exchanges is a game changer. Not worrying about transfering also good.

Positive: I like that i can adjust pricing pretty easily. Like seeing ROI. it is good that all listings can be seen. Great that on all the exchanges.

Negative: Wish the fees were lower! Wish there was a dedicated app for the iphone. Seeing the listings on automatiq still takes some comparison to what's actually on ticketmaster.

Summary: Love this tool easy to resell. Good UI/UX design. Easy to communicate with support. Payment is fast compared to other platforms

Positive: Easy to sell tickets and work with. The support is always dedicated to helping me. I love the dashboard and UX.

Negative: Hard to modify tickets etc. Sometimes I am struggling with editing tickets

Summary: Not difficult easy to list and sell. The only con is that the payout takes forever, and you’re not really giving any information after it’s been sold, it’s a awaiting game.

Positive: Easy to sell, doesn’t take long to list and item and you get a good pay out rate for your tickets you list

Negative: Refund takes long and there isn’t much else sent to you after it lets you know tickets are sold

Summary: My Lysted experience is positive overall. The ease of listing makes listing tickets bearable, and customer service is always available.

Positive: Lysted posts listings on a multitude of platforms. Fulfillment is easy, and customer support is top-notch.

Negative: The account was changed to pay after the event.

Summary: Good system for selling tickets whether you are offloading tickets or for evil scalpers. You just need to be responsible and careful and fulfill your orders.

Positive: Interface is nice and professional looking.
Lots of features to keep your sales and projections organized.
Has a vast knowledgebase to learn all you need to know.

Negative: Steep fine for failed sales. Learning curve even with guides.

Summary: The members are amazing and super helpful, the are always ready to help and understand and the platform itself is amazing.

Positive: Well it reaches out to so many platforms so that makes it 10 times easier to sell. Also the team is amazing they help so quick.

Negative: The one thing I would say is that the fees are high.

Summary: Overall great place to sell, with good software and good customer service, In general couple things can improve but in general very good place to sell tickets.

Positive: The platform is easy to use, I like the automations available like auto listing and fulfilment. the automatic pricing tool I like, the staff is friendly and willing to help. Communication is constant on sales and issues. The B2B market place is great.

Negative: cancelled orders for no clear reason, hard to sell parking. I believe parking should easier to map and also automate. Fulfillment is not always smooth, the fulfilment team miss direction on ticket and penalties get charged because of this issues.

Summary: Overall, the platform is good. I was 2 tickets on here before. Easy to use. Fees are fair. I’ll continue to use. Just would like faster payouts.

Positive: I like that the tickets are automatically disturbed across multiple platforms at one click. It’s easy to use and user friendly.

Negative: I don’t like the payout processing timeline. It takes over 2 weeks after the event to get paid.

Summary: Great experience but definitely could use some changes to make things more seamless and easier. The biggest change I believe is needed is when tickets aren't listing, making it so I the person listing does not have to worry about it. When selling tickets at high volume, it can be very difficult to check if my listing is even there.

Positive: I like how easy it is to list tickets on all platforms. Really appreciate that I can look at stub hub and vivid quickly to compare prices.

Negative: Can be a very annoying and confusing to deal with when some tickets aren't listing. In the past, you could contact support, and they would tell you how to fix it. Now they make you fix it. Can be extremely tedious if I have to input internal notes when a lot of tickets aren't listing. Also its great we have stubhub and vivid to compare prices. Why not have other channels such as seat geek there as well.

Summary: Wish pay on delivery was still a thing for older accounts with lots of sales, but overall great system

Positive: -Easy to list
-Easy to understand pricing structure
-Fast and helpful support team
-Fast and weekly payouts

Negative: -Pay on delivery removed
-High level of new sales required for pay on delivery