Customer Happiness Index Description
Advanced predictive analytics platform that helps telecom providers identify and measure key drivers that affect Churn, ARPU and CLTV. Advanced AI and Machine Learning automatically assign satisfaction scores to all customers to help you make better business decisions. The CHI platform is powered by Google Cloud and lets you play with real telco data. Access CHI to determine key drivers that affect Churn, ARPU and CLTV. Identify customer segments based upon churn risk and revenue uplift.
Customer Happiness Index Alternatives
FROGED
FROGED is a product success platform that helps companies improve their onboarding, provide proactive customer support and increase retention.
It was designed by SaaS for SaaS to nurture customers throughout their entire lifecycle resulting in reduced churn and higher engagement.
Using customer behavior segmentation, you can personalize the customer experience with product flows, knowledge base, email campaigns, in-app messages, a custom widget, live chat and more. You can also create A/B testing, NPS surveys and retargeting campaigns.
Put your CS team and agents in the drive seat with the ability to manage customer conversations, contact behavior and attributes in one place.
Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Twilio, Facebook Messenger to name a few.
Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.
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Clootrack
You can respond to customer perceptions quicker than ever before. Find and rank the top brand drivers. Brand equity is a competitive advantage. Find emerging trends in your industry. Make sure your marketing and positioning are in line with the latest trends. Discover your customer beliefs. Talking their language can strike a chord and make a lasting impression. Artificial Intelligence helps you to understand how customer perceptions can impact your brand.
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Keatext
Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively.
Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share.
Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction.
AI-based recommendations will bring you the most important issues.
Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share.
Monitor and discover trends in customer satisfaction with a customizable dashboard.
Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.
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Alterna CX
Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Lynx Analytics
Headquarters:
Singapore
Website:
www.lynxanalytics.com/customer-happiness-index
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Product Details
Platforms
SaaS
Type of Training
In Person
Customer Support
Phone Support
Customer Happiness Index Features and Options
Predictive Analytics Software
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
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