Alternatives to LoungeUp

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations. Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance.

Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency. Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.

You can increase the satisfaction of your guests by following their lead and increase your income with a fully integrated system. Your guests can customize their travel experience. This unique platform gives you instant access to all departments of your facility via your mobile device. Otello HoDP, a data-driven platform that enables accommodation processes to be fully connected with each other, is called Otello HoDP. Uninterrupted communication between the housekeeping staff and the front desk. Process tracking, time management, and real-time transactions. The Otello platform is a unique way to increase brand loyalty and brand value. Easy analysis of guest data and targeting different segments with the right marketing strategy. Follow-up on requests, complaints, and suggestions, transferring them as a task to the appropriate department, and assigning personnel.

Automate guest email and SMS marketing communications for guests to stay connected throughout their guest journey. You can personalize every communication, regardless of whether it is triggered at check-in/out, or as part of an automated campaign. Offer personalized content and offers. Each guest message is customized to the guest's specific needs, history, and stay. This creates both service and revenue opportunities. You can quickly create offer templates with your branding using a simple drag-and-drop interface. Your messages will be optimized for mobile and desktop viewing. An intuitive cloud-based PMS that allows guests to connect with you on a personal level to increase revenue and occupancy, manage inventory, reduce costs, increase brand loyalty, and improve guest satisfaction.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

Ireckonu allows you to connect with your guests to create seamless, meaningful experiences from before check-in to after check out. Our connected ecosystem is designed for you to manage your systems, operations, and empower your staff so that you can provide experiences that are tailored to each guest's needs. Our ecosystem is built around the CORE to provide truly unique experiences for guests. The CORE middleware connects all your systems and allows you to introduce new technologies. This creates an ecosystem that exceeds guest expectations. You will know what drives them, so they'll return for more.

Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.

Software that improves guest experience, communication, accountability and communication. Modern branding for hospitality TV, signage and messaging that drives guest satisfaction for staff and guests.

Your hotel guests will be interested in your timely, relevant, and personal email marketing campaigns. Our easy-to-use tool makes it easy to quickly spread the word about all hotel promotions, discounts and special offers. Drag-and-drop editor makes it easy for you to create beautiful and responsive hotel emails. Dynamic content, segmentation, merge tags and triggered automation can give your emails a personal touch. You can quickly and easily respond to negative and positive reviews about hotels from the platform. You can use the ticketing system for communicating service issues to the appropriate department or person. Compare your hotel's performance to their online reviews. To monitor engagement, post updates and track insights, connect your hotels' social media accounts.

HelloShift, a modern messaging platform that allows you to run your hotel more efficiently and effectively, is called HelloShift. HelloShift's integrated messaging platform is used by hoteliers today to improve guest satisfaction, increase operational efficiency, and increase their revenue stream. Hotel managers can use HelloShift to communicate with their teams via simple social media tools. They can resolve problems and increase guest satisfaction. Assets are protected with preventive maintenance. Portfolio performance can be tracked with a flash report.

Mass texting is a great way to reach employees and customers. Not all texting software is created equal. Trumpia is a unique tool that automates tasks and targets messages to take your business beyond spammy text blasts. You can automatically deliver the right message to your audience. Our platform is cloud-based, and provides a user interface that is friendly with a variety of tools for end-users. Trumpia allows you to automatically send targeted messages to the right person at the right time. Automate your operations with automated text messaging that is both rule-based and response-based. This will reduce human error and streamline your workflow. You can send and receive messages with your existing phone number without having to reveal your personal number. Trumpia gives you the best ROI for your employees and customers throughout their entire lifecycle. You can cater to your subscribers' preferences and reach 100% of your audience.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

Allow lean hotel staff members to do the most important work in the most efficient manner. ALICE is an all in one platform that streamlines operations, communication, increases productivity, and improves guest satisfaction. All tasks and teams can be connected, tracked, understood and optimized...in one location. Smart and efficient task management and distribution will increase productivity. Transparency and visibility into all operations will help you make the best decisions for your hotel. You can use actionable data to hold specific hotel departments and individuals accountable. Hotel operations management platform that allows for improved communication, task management, guest satisfaction, and more.

For-Sight Guest engagement is a Marketing and Hotel CRM Solution that enhances your guest experience. It drives direct bookings, enhances your data, and maximizes your marketing. Our solution extracts data from your Property Management System and other core transactional hotel systems such as Point of Sale, Reputation Management, and Wifi Registration. It then continuously assimilates data to create a central source for truth for every guest and their journey through each hotel touchpoint. Our intuitive and easy-to-use Query Engine allows you to run deep dive queries on all your data. To save time, you can save and schedule regular queries. Segmenting your data will allow you to provide personalized omnichannel communications for your guests, increasing their experience and generating upsell opportunities. Personalizing your guest experience will not only increase brand loyalty and direct bookings, but it will also help you achieve a higher ROI on your marketing efforts and less reliance upon OTAs.

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

World-class product, world-class support. We go the extra mile to make sure you are able to provide the best service for your guests. For any business. Motels, resorts and hotels. We have a solution for you, no matter how many rooms you have. Our implementation professionals will work closely with you to ensure that our solutions are a good fit for your business. We will show how to use our tools to save you time and make more money from each guest transaction. It doesn't have to be difficult to change software. Our work is guaranteed. We guarantee your complete satisfaction or we will return your money. Motels, resorts and boutique hotels are all options. We have a solution for you, no matter how many rooms you have. Our solutions can manage your reservations, deposits and check-outs, guest files, payments, sales, audit reports, and guest folios.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

In the new age personalization, guest expectations can be met. Guestext exceeds their expectations! Communication has never been easier. Hoteliers can establish a personal relationship with their guests using guestext even before they arrive. Our opt-in messaging platform allows you to create total guest satisfaction and build guest loyalty. guestext is a mobile connection that allows hotels to communicate with their guests. It enables them to provide better guest experiences and a two-way mobile connection. Hotels can send text messages to individual guests, groups of guests, or all guests who opt-in to guestext. Hoteliers can communicate with their guests before, during, and after their stay. guestext creates guest relationships that will bring repeat business, increase income, and give feedback to guests. Hospitality statistics show that 78% of guests prefer text messaging. Texting is faster than email and phone, and allows guests to connect instantly.

Amadeus Hotels makes it easy to book with our wide variety of quality content from top hotels chains, independent properties, and global aggregators. You can choose the solution that best suits your needs. Amadeus is committed to providing high quality products and services that help you serve your customers. We have partnered with thousands hotel properties to create a central content repository that is reliable, fast, and easy to use. We can cater to all types and guests, even leisure travelers. Standardized content makes it easier to sell. All the information you need to make informed decisions for your customers and you is available right at your fingertips. This includes rich photos and multi-media content.

Hotel guests are now in fierce competition. Personalizing your communications with your prospects and guests will help you build loyalty and drive repeat business. This will also give you an edge over your competitors. Amadeus's Guest Management Solutions is more than a CRM tool. It also offers a complete suite of marketing automation tools that will engage your hotel guests and generate incremental revenue. Target guests with the right message at just the right moment, even as their behavior changes, and tailor your outreach seamlessly before, during, or after their stay. Maximize the potential of guest data to drive revenue and engagement for your hotel. Discover all the new features in the GMS Email Center for hospitality that make it easy to create elegant and powerful communications.

BookLogic's Channel Manager centralizes availability across all channels and increases competitive rate management to maximize hotel bookings. BookLogic offers a unique MaxiChannel, which is your personal Hotel Channel Manager. It allows you to customize, manage, and monitor your rates and availability across all sales zones or channels through a single interface. You can quickly boost your Hotel Bookings, manage your Room Inventory, and manage competitive rates across all your contracted Online Travel Agencies or Meta-searches. All from one screen.

NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.

Full automation allows you to provide a more personal, humane, and consistent service to your guests. WhatsApp Business API Messenger allows you to manage all aspects of your guest relationships. This will allow you to expand your business opportunities and reach new markets. There are endless possibilities. The future of travel is here. Travelers with high expectations will demand personalized experiences that are tailored to their individual needs. Hotels must offer seamless experiences that are tailored to each guest before, during, after, and during their stay. This solution uses BookingWhizz technology, which connects channels, systems, and teams to increase bookings. You can create memorable experiences for guests by combining smarter, more personalized points-based rewards systems and reward programs. You can also build loyalty by curating feedback and previous guests' interactions.

You can sell real-time inventory from all of your systems from one interface, merge data from all sources into one view of your guest, and generate direct bookings more than you ever imagined. Inntopia Commerce: Sell real time inventory from your PMS and POS systems. The result? The result? Happier guests and bigger bookings. Inntopia Marketing Cloud - Combine behavioral, attitudinal and transactional data from all of your systems and channels to create a single, marketing-integrated view for your guest. Inntopia DestiMetrics: Start an analytics program for your destination. You can get game-changing insights from aggregate data, backed up by a team travel experts.

Ivy combines automation and human expertise to provide timely and accurate guest communication. This frees up hotel staff and enhances the guest experience. Ivy is a warm host and will personalize your stay. Ivy can answer all your guest's questions in less than a second. Ivy's powerful analytics give you insight into your guest experience. You can also manage all guest requests from one place. Discover the many ways Ivy communicates with guests and increases satisfaction scores.

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

We will help you connect with your guests, increasing revenue, reputation, and reservations. Choose from the most efficient Booking Engine, powerful marketing automation and channel management solutions, high-converting website designs, and digital marketing services. We have created a complete ecosystem that is simple to use, reliable, easy to manage, and convenient for hoteliers. All the necessary tools to connect seamlessly, including sales, marketing, revenue, guest experience, and revenue. Increased online visibility leads to more direct bookings. We manage your search engine marketing, including organic search results (SEO), paid advertising (SEA), as well as social media marketing to drive quality traffic to your hotel website. We also connect leisure hotels to major Metasearch platforms, ensuring the greatest reach.

HotelEYE Platform can help you improve guest satisfaction and increase your hotel's operational excellence. HotelEYE Platform offers 2 apps for staff and guests. It is the perfect solution for all your hotel's needs. We offer different pricing and features depending on your needs and time. We are happy to address any concerns. The staff or receptionist can monitor guests' concerns and respond accordingly. The push of a button allows housekeepers to inform the reception about the jobs that have been completed in each room. You can make any type of offer to your guests and increase sales. No matter what type of offer, they are always welcome. You can easily update your hotel's menu with your favorite dishes and seasonal specials by pressing a button.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

RunShiftRun is the software that will save you from the chaos of hotel management. This cloud-based platform will allow you to address all the problems that eventually lead employees to be stressed and unengaged. It will also drastically reduce waste of time. RunShiftRun allows guests to download the guest version of RunShiftRun and communicate with all departments and your team at all times. Guests can request services, leave reviews, and much more. Problem solving is best done by observation. RunShiftRun replaces outdated communication methods, such as sticky notes and walkie talkies, with a social platform that allows communication in writing. This increases accountability and efficiency.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

One intuitive platform allows you to intelligently manage, automate and optimize your hotel operations. Data-driven platform that optimizes labor and cleaning processes for faster turnaround times and planning efficiency. Intelligent AI uses predictive, intelligent AI to optimize room attendant routes real-time in order to provide a cleaner environment and a great guest experience. Centralizes operations to provide full visibility and improve team performance. Intelligent automation eliminates inefficient manual communications by managing room attendants and room status. Intelligent automation eliminates inefficient manual communications by managing room attendants and room status. Resource clustering and streamlining the supervisor function. Training team members on changing cleaning protocols such as delayed departure cleans and irregular stayovers. Real-time team management monitors all activities and tracks them for improved hotel service.

You can increase guest engagement by delivering relevant, timely marketing campaigns that are tailored to each guest. Our AI-Powered Hotel CRM software tracks guest behavior in real time, creates segments with personalized recommendations, enables customer-centric marketing across all channels, and enables real-time segmentation. You can combine all guest attributes from your systems, including website behavior, message engagement, and PMS profile information into one customer view of each guest. This allows for 1:1 marketing. Target drip campaigns to guests based upon their unique potential value and sentiment. This is determined in real time through a holistic view that includes guest research and patterns of booking behavior. Automated segmentation recommendations powered by Blueshift's machine-learning algorithms and Fuel's data scientists will help you engage the right guests for each campaign. Your brand will send messages to guests at the most convenient times for them.

The intelligence platform that unlocks valuable insights from guest and hotel data. Recognize each guest's relationship online and on-site. Our proprietary guest scoring system reveals the true person behind each reservation and their value for the hotel. Concilio Insight EngineTM provides actionable insights that will help you communicate with and sell to your guests individually or collectively. Modern hoteliers can interact with their data in any way they choose. Navigate effortlessly through intuitive dashboards to find guest segments and personas. Combine fragmented hotel systems' guest and reservation data into one comprehensive stream. Using proprietary segmentation and classification techniques, enrich your guest profiles with additional insights. You can interact with your enhanced data in a visually rich and user-friendly interface.

Quore simplifies the management and tracking of hospitality processes. It also helps to maintain brand quality, cleanliness and sanitation standards. We'll help you manage your hotel and guests, from day-to-day operations to last minute projects. Quore allows owners to keep track of all their properties, regardless of where they are located. Smarter housekeeping means guest-ready rooms. Quore makes it easier to clean your home faster, cleaner, and more efficient. You can connect your teams across floors, properties, and shifts without disturbing your guests with loud radios. Increase visibility across properties, staff accountability, and save time--and even money.

Our PMS is used by properties all over the globe to manage their rates, bookings, and front desk operations. It's easy to see why so many choose IQwarePMS. Our PMS has interfaces to over 600 systems and all of the features your property might need. A simple click brings up a detailed screen showing room inventory and reservations. This solution is fully customizable and can be used for both single and multiple properties. IQpms can help your company manage its front desk, housekeeping, create reports, gain insight into guest preferences, and even create reports. IQware can streamline and simplify your operations, no matter if you manage a hotel, all-inclusive resort, timeshare, or any other type of property. IQware's suite of innovative software integrates directly with IQpms.

hotelierAI is our all-in-one, innovative, and integrated hotelierDirect booking engine. It integrates with hotelierDirect's data and marketing platform. It uses data analysis to segment, quantify and predict guest behaviour. It allows you to provide guest profile insights directly to your front desk, create timely, relevant social media campaigns with personalized content before, during and after each stay, and manage the review scores for your hotel. HotelierAI also analyses historical spend, stay behaviour, and social attributes to give you valuable insight into your core customers. Learn about the needs of guests who make direct bookings and get insights into the most valuable segments. Create floating guest profiles that you can share with customers facing teams across your properties.

You know your guests best. You can find a communication solution that suits your needs and fits within your budget. You don't have to pay for features you don't use. Your business' uniqueness should be reflected in your tools. We are a partner that respects your IT strategy and can provide a solution that fits perfectly into your IT environment. Integrate your official communication with your systems to enable personalized, automatic messaging. To build a stronger relationship over the long-term, you can use your guest data. Find out their hidden needs and connect with them on their natural channel. Additional insights are possible. Answer repeated questions automatically and route guests' requests to specialists. Your guests can make reservations, orders, or payments within your system easily and from their preferred messaging channel. Your staff will be more likely to spoil your guests and raise your standards.

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

It's a great way to generate more revenue. You can have up to 2 guests per day and get your ROI from this platform. EasyWay was the best decision I made in business. It exceeds my expectations every time. It has increased our revenue, staff efficiency, and guest satisfaction. EasyWay has proven to be beneficial in our continuous efforts to improve the guest experience and provide true hospitality. A customizable web chat allows you to engage with your visitors and increase bookings. Our analytics will give you insight into your operation as well as the guest experience.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Our products use Microsoft Dynamics 365 Power Platform to bring to light a range of powerful customer relationship management tools that are specifically tailored for the hospitality industry. Our solutions are available to all hospitality management companies, including hotels, resorts, spas, restaurants and golf courses. You can create a 360-degree profile of your customers by unifying guest engagements on a single platform. Two products are available: HotelCRM 365 CRM and Hospitality Suite CRM. HotelCRM 365 provides the ideal small footprint solution for CORE CRM features such as automated messaging and targeted email advertising. Hospitality Suite CRM includes all the core features of HotelCRM 365, as well as many additional features to help you manage your guest relationships. Hospitality Suite CRM is your management system for all guest interactions, from marketing to tracking customer complaints, amenities request, gift cards, and more.