Best Lexalytics Alternatives in 2024
Find the top alternatives to Lexalytics currently available. Compare ratings, reviews, pricing, and features of Lexalytics alternatives in 2024. Slashdot lists the best Lexalytics alternatives on the market that offer competing products that are similar to Lexalytics. Sort through Lexalytics alternatives below to make the best choice for your needs
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Dialogflow
Google
216 RatingsDialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers. -
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Amazon Lex
Amazon
Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management. -
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Machine learning can provide insightful text analysis that extracts, analyses, and stores text. AutoML allows you to create high-quality custom machine learning models without writing a single line. Natural Language API allows you to apply natural language understanding (NLU). To identify and label fields in a document, such as emails and chats, use entity analysis. Next, perform sentiment analysis to understand customer opinions and find UX and product insights. Natural Language with speech to text API extracts insights form audio. Vision API provides optical character recognition (OCR), which can be used to scan scanned documents. Translation API can understand sentiments in multiple languages. You can use custom entity extraction to identify domain-specific entities in documents. Many of these entities don't appear within standard language models. This allows you to save time and money by not having to do manual analysis. You can create your own machine learning custom models that can classify, extract and detect sentiment.
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Salience
Lexalytics
NLP software libraries and text analytics for on-premise integration or deployment. Integrate Salience in your enterprise business intelligence architecture, or white label it within your data analytics product. Salience can process 200 tweets per seconds while scaling from one process core to entire data centers with small memory footprint. For higher levels of ease, you can use Java, Python, C#, or the native C/C++ interface. You have full access to the technology. You can tune every text analytics function and NLP feature. This includes tokenization and part-of-speech tagging, sentiment scoring, categorization and theme analysis. Based on a pipeline model that includes NLP rules and machine-learning models. Identify where issues are occurring in the pipeline. You can adjust specific features without affecting the entire system. Salience runs entirely on your servers, but you can also offload sensitive data to the cloud servers. -
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Komprehend
Komprehend
$79 per monthKomprehend AI APIs provide the most complete set of document classification and NLP programming APIs for software developers. Our NLP models have been trained on more than a million documents and provide state of the art accuracy for most NLP use cases, such as sentiment analysis or emotion detection. Get our Text Analysis API free demo. It provides useful insights from textual data and maintains high accuracy in real life. It can work with a variety data types, from healthcare to finance. Private cloud deployments via Docker containers and on-premise deployments are supported. This prevents data leakage. Your data is protected and the GDPR compliance guidelines are followed to the letter. Monitor online conversations to understand the social sentiment surrounding your brand, product, and service. Sentiment analysis, also known as contextual mining of text, is a method that extracts and identifies subjective information from the source material. -
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Semantria
Lexalytics
Semantria (natural language processing) API is offered by Lexalytics, a leader in enterprise sentiment analysis and text analysis since 2004. Semantria provides multi-layered sentiment analysis, categorization and entity recognition, theme analysis as well as intention detection, summarization, and summary in an easy to integrate RESTful API package. Semantria can be customized through graphical configuration tools. It supports 24 languages and can be deployed across public, private and hybrid clouds. Semantria scales easily from single servers to entire data centres and back again to meet your processing needs. Integrate Semantria for powerful, flexible text analytics and natural word processing capabilities to cloud-based data analysis products or enterprise business intelligence infrastructure. To create a complete business intelligence platform, you can add Lexalytics storage or visualization tools to store, manage, analyze, and visualize text documents. -
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MeaningCloud
MeaningCloud
$99 per monthMeaningCloud is the easiest, most cost-effective, and most cost-effective way to extract meaning from unstructured content (articles, documents, social conversations, etc.). We offer text analytics products that provide the most accurate insights possible from any content in any language. We do it both SaaS-based and on-prem. We have worked in a variety of industries, including pharma, finance, media and retail. We develop tailored and industry-specific solutions. Our scenarios include: * Insight extraction * Analysis of the voice and opinions of the customer, employee or citizen. (User experience analytics and customer experience analytics in general. * Intelligent document automation Our APIs are free to use (20,000 API calls per year). Get our add-ins for Excel or Google sheets. Our integrations with Dataiku RapidMiner, Automation Anywhere, and Automation Anywhere as well as our SDKs (PHP, Python, Java and JavaScript) are available. -
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Cognitive Workbench
ExB Group
ExB's AI and ML Driven Cognitive Process Automation platform allows insurance companies convert any type of text into actionable insights and information for input management and process automatization. Insurance companies can use pre-trained policies management, claims management, and text mining in reports. They can also request that we train ad-hoc models to fit their business workflows. -
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TextRazor
TextRazor
$200 per monthTextRazor API allows you to extract and understand the Whos, Whats, Whys and Hows from your news stories with unparalleled accuracy and speed. Entity Extraction, Linking, and Disambiguation. Keyphrase extraction. Automatic Topic Tagging, Classification. All this in 12 languages. Deep analysis of your content allows you to extract Relationships, Typed Dependencies between words, and Synonyms. This allows for powerful context-aware semantic applications. Rapidly extract custom products and companies, and create problem-specific rules to tag your content with your own categories. TextRazor provides a cloud-based or self-hosted text analysis platform. Our combination of state-of-the art natural language processing techniques and a vast knowledgebase of real-life facts allows us to quickly extract the value from your documents. -
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OpenText Unstructured Data Analytics
OpenText
OpenText™, Unstructured Data Analytics Products use AI and machine learning in order to help organizations discover and leverage key insights that are hidden deep within unstructured data such as text, audio, videos, and images. Organizations can connect their data at scale to understand the context and content locked in high-growth, unstructured content. Unified text, speech and video analytics support over 1,500 data formats to help you uncover insights within all types media. Use OCR, natural language processing and other AI models to track and understand the meaning of unstructured data. Use the latest innovations in deep neural networks and machine learning to understand spoken and written language in data. This will reveal greater insights. -
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Gavagai
Gavagai
Our AI-powered natural speech processing technology can extract, analyze, and visualize customer communications. Chats, emails, chats, support tickets, return requests, social media, surveys, and call transcriptions. All available in 47 languages Explorer makes it easy for anyone to analyze open-ended text responses in just minutes. Explorer offers an API that allows users to integrate unstructured text data into their business intelligence ecosystem. Employee experience is the study of factors that motivate and make employees happy. Our products allow companies to quickly process, analyze, and understand large amounts unstructured natural languages data. A simple platform to create custom bots that are tailored to your business needs. You can start in minutes for immediate efficiency gains. The Gavagai API supports 47 languages. Get our endpoints right away! -
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Watson Natural Language Understanding
IBM
$0.003 per NLU itemWatson Natural Language Understanding, a cloud native product, uses deep learning to extract metadata such as entities, keywords and categories, sentiments, emotions, relations, and syntax. Text analysis can be used to uncover the topics in your data. It extracts keywords, concepts and categories. Unstructured data can be analyzed in more than 13 languages. Machine learning models for text mining are available that can be used outside-of-the box to provide high accuracy across your content. Watson Natural Language Understanding can be deployed behind your firewall or on any other cloud. Watson Knowledge Studio allows you to train Watson to understand your business language and extract custom insights. You can keep control of your data and have the assurance that it is safe and secure. IBM will not store or collect your data. Our advanced natural language processing service (NLP), gives developers the tools to extract valuable insights from unstructured information. -
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Repustate
Repustate
$299 per monthRepustate is an AI-powered semantic search, sentiment analytics and text analysis platform that provides world-class AI-powered data mining for organizations worldwide. It allows businesses to analyze terabytes and uncover valuable, actionable business insights. Repustate offers continuous deep dives into complex, integrated data across all industries, from our respected clients in the Healthcare sector to leaders in Education, Banking, Governance. Our solution drives sentiment analysis, text analytics, Voice of Customer (VOC), video content analysis (VCA), across platforms. It covers the multitude of acronyms, emojis, and slangs that supersede formal language in social media. It doesn't matter if you have data from Youtube, IGTV or Facebook, Twitter, TikTok or your own customer reviews forums, employee surveys or EHRs. You can pinpoint the most important aspects of your business. -
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DiscoverText
Texifter
Collaborative text analytics for machine-learning and human. We offer a variety of multilingual, text mining and data science features, as well as human annotation and machine-learning capabilities. DiscoverText provides a variety of cloud-based software tools that allow users to quickly and accurately analyze large amounts of text data. Our customers use DiscoverText to sort unstructured text commonly found in market research. They also include associated metadata such as customer feedback platforms, CRMs and chats. Discover why we are ranked #1 in text, metadata, social network analysis support, and trusted by hundreds academic research groups. Machine-learning sifters can be created in just hours or minutes by crowdsourcing. We provide an API and support technical integrations to SurveyMonkey and Twitter. -
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spaCy
spaCy
spaCy is designed for real work, real products and real insights. The library respects your time, and tries not to waste it. It is easy to install and the API is simple and efficient. spaCy excels in large-scale information extraction tasks. It is written in Cython, which is carefully managed for memory. SpaCy is the library to use if your application requires to process large web dumps. spaCy was released in 2015 and has been a industry standard with a large ecosystem. You can choose from a wide range of plugins and integrate them with your machine-learning stack to create custom components and workflows. You can use these components to recognize named entities, part-of speech tagging, dependency parsing and sentence segmentation. Easy extensible with custom components or attributes Model packaging, deployment, workflow management made easy. -
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Relative Insight
Relative Insight
Our comparative text analysis platform, which is based on a background in online child protection, extracts business value out of your text data. Relative Insight's technology allows brand specialists and marketing professionals to extract more value from the text data they already have. Our platform allows you to quickly and efficiently generate rich audience insights by using a comparative approach. This adds science and sophistication to your qualitative analysis. Brands can use unique marketing insights to develop better communications, better brand positioning, or more engaging campaigns. Our platform will allow you to decipher and embrace unstructured data, and reduce the time it takes for analysis. You can also use the same approach to analyze primary research transcripts, such as interviews and focus groups. Relative Insight allows you to compare your brand messaging with other competitors. -
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Moderation API
Moderation API
$49/month The Moderation API automates the text analysis process using artificial intelligence. This allows you to become more efficient, privacy friendly, and scale faster. -
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With just a few lines, you can integrate natural language understanding and generation into the product. The Cohere API allows you to access models that can read billions upon billions of pages and learn the meaning, sentiment, intent, and intent of every word we use. You can use the Cohere API for human-like text. Simply fill in a prompt or complete blanks. You can create code, write copy, summarize text, and much more. Calculate the likelihood of text, and retrieve representations from your model. You can filter text using the likelihood API based on selected criteria or categories. You can create your own downstream models for a variety of domain-specific natural languages tasks by using representations. The Cohere API is able to compute the similarity of pieces of text and make categorical predictions based on the likelihood of different text options. The model can see ideas through multiple lenses so it can identify abstract similarities between concepts as distinct from DNA and computers.
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Amazon Comprehend
Amazon
Amazon Comprehend uses machine learning to discover insights and relationships in text. No prior machine learning experience is required. Your unstructured data can hold a treasure trove. Your unstructured data can provide valuable insights into customer sentiment. These include customer emails, product reviews, support tickets, social media and even advertising copy. How can you get there? Machine learning is able to identify specific items of interest within large swathes text (such finding company names in analyst report), and can also learn the sentiment hidden within language (identifying negative customer reviews or positive customer interactions with service agents). This is possible at a nearly limitless scale. Amazon Comprehend uses machine-learning to help you discover the relationships and insights in your unstructured data. -
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VizRefra
VizRefra
$25Text analysis with viztext 2D and 3D mapping text analysis topic modelling, sentiment analysis, wordcloud. Unique machine learning algorithm that visualizes topics in the text you are trying to find. Text analysis allows topic modeling with navigation through 2D/3D maps. This framework uses referential features to create logical relational topic analyses using zoom-in/zoom-out features on 2D/ 3D maps, including colorful word clouds. Analyzes the sentiment level in the text using a pie chart that shows the ratio of positive, neutral and negative. Graphs highlight the top entities in the text by displaying percentages and highlights. Drag and drop, upload text files or paste text from social media posts. Or enter the HTTP address to find a website that contains the text article you wish to analyze. -
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Lettria
Lettria
€600 per monthThe Lettria API is optimized for performance and easy integration. It will allow you to analyze your raw data and find the key elements. Automatic Language Processing is now available as a service. The Lettria API efficiently analyzes all points in contact with customers (emails, support, telephone). It organizes the data to create a clear, usable history and ensure GDPR compliance. It is useful for social listening applications or e-reputation monitoring. It modifies in real-time what is being said about your brand. Complete documentation to make the most of the French / NLP automated processing API. Tutorials to help you deploy the Lettria API into your projects. Transparent algorithms that are clear and orderly. -
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Rosette
Basis Technology
A flexible platform for text analysis, discovery, and discovery. Built to handle the most complex text analytics applications. It is engineered to deliver high accuracy and speed without compromising speed. This platform is flexible and adaptable, making it an ideal platform for natural language processing applications. To prepare your data for analysis, you will need to know the basics of text analytics. Language-specific tools to tokenize, part-of speech tagging and lemmatization. Search applications face unique and challenging challenges in delivering accurate and relevant results in every language, even English. Rosette® Base Linguistics allows enterprise applications to search and process text in many languages. It provides a complete range of linguistic services. RBL enriches the original text using its native language to provide best-of-class natural-language processing. This improves speed and accuracy. -
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Dandelion API
SpazioDati
$49 per monthYou can find mentions of people, places, brands, and events in documents as well as social media. Access additional information about entities easily. You can quickly and easily classify multilingual text into pre-defined taxonomies, or create your own custom classification scheme. Short texts, such as product reviews, can be used to identify whether the opinion expressed is positive, neutral, or negative. Identify key-phrases and concepts that are relevant to the context in articles and social media posts. Compare two texts and calculate their syntactic or semantic similarity. Understanding the difference between two texts on the same subject. Clean text articles can be extracted from blogs, newspapers, and other websites. Get rid of advertising and boilerplate to get the article text and images. -
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Conversus.AI
Converseon
Take control of your models with the leading Machine Learning-as-a-Service Platform for unstructured social and voice-of-customer text analytics. Our team of experts can help build highly-advanced social models that leverage, deploy, generalize, and use your information correctly. For transparency, accuracy, and fairness, align your social listening efforts with the best AI strategies. Are you new to social listening? Want to improve the effectiveness of your solution's performance? Our industry-leading team will guide you on your journey. You have the data, but you want to uncover critical insights. Our AI classifiers provide industry-leading programmatic insights solutions. You can choose from a wide range of prebuilt industry-based machine learning models that are ready for immediate deployment. -
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I2E
Linguamatics
Linguamatics I2E has a track record of delivering the best text mining capabilities across a wide range of applications. Its flexible nature allows for the tuning of query strategies to deliver precision and recall required for specific tasks at an enterprise level. I2E is an interactive and agile text mining application that extracts and analyzes information. I2E's underlying Natural Language Processing technology makes it particularly powerful in its ability to answer many questions, from simple open questions to complex linguistic queries. I2E speeds up many clinical and research processes. I2E can speed up tasks that were previously impossible with manual methods or took months to complete. Customers claim that I2E delivers actionable results 10 times faster than traditional keyword searches. -
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GPT-4 Turbo
OpenAI
$0.0200 per 1000 tokens 1 RatingGPT-4, a large multimodal (accepting text and image inputs) model that can solve complex problems with greater accuracy thanks to its advanced reasoning abilities and broader general knowledge than any of our other models. GPT-4 can be found in the OpenAI API for paying customers. GPT-4, like gpt 3.5-turbo is optimized for chat, but also works well with traditional completion tasks using the Chat Completions API. Our GPT guide will teach you how to use GPT-4. GPT-4 is a newer GPT-4 model that features improved instruction following, JSON Mode, reproducible outputs and parallel function calls. Returns up to 4,096 tokens. This preview model has not yet been adapted for production traffic. -
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One AI
One AI
$0.2 per 1,000 wordsYou can choose from our library and fine-tune or create your own capabilities to analyze, process, and present text, audio, and video at large scale. Incorporate advanced NLP in your app or workflow. You can choose from the existing library or create your own. With just one API call, you can summarize, tag, and analyze language using stackable, composable NLP blocks. These blocks are built on state of the art models. Our powerful Custom-Skill engine allows you to create and fine-tune custom Language skills from your data. Only 5% of the world’s population can speak English as their first language. One AI's capabilities can be used in multiple languages. You can build a podcast platform, CRM or content publishing tool using One AI's multilingual capabilities. -
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GPT-3.5 is the next evolution to GPT 3 large language model, OpenAI. GPT-3.5 models are able to understand and generate natural languages. There are four main models available with different power levels that can be used for different tasks. The main GPT-3.5 models can be used with the text completion endpoint. There are models that can be used with other endpoints. Davinci is the most versatile model family. It can perform all tasks that other models can do, often with less instruction. Davinci is the best choice for applications that require a deep understanding of the content. This includes summarizations for specific audiences and creative content generation. These higher capabilities mean that Davinci is more expensive per API call and takes longer to process than other models.
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GPT-3 models are capable of understanding and generating natural language. There are four main models available, each with a different level of power and suitable for different tasks. Ada is the fastest and most capable model while Davinci is our most powerful. GPT-3 models are designed to be used in conjunction with the text completion endpoint. There are models that can be used with other endpoints. Davinci is the most versatile model family. It can perform all tasks that other models can do, often with less instruction. Davinci is the best choice for applications that require a deep understanding of the content. This includes summarizations for specific audiences and creative content generation. These higher capabilities mean that Davinci is more expensive per API call and takes longer to process than other models.
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SimpleX
Simple Decisions
€6 per monthA no-code console can read natural language and handle text data. Never again will you need a spreadsheet. Spreadsheets don't know the meanings of words or languages. SimpleX knows this, as do you. There are no complicated queries or machine learning gibberish. A.I. A.I. is well hidden behind a simple, intuitive UI. Free text answers 10x faster than traditional analysis In seconds, import, tag, categorize and filter hundreds of quotes. Our A.I. Our A.I. does all the heavy lifting. Instant word clouds or treemaps, ready to be used in your presentation. Clean exports with all the necessary insights. Understanding and processing natively 50 languages, even when mixed up. Handles up to 10k text responses such as feedback, comments, and reviews. AI-powered analytical capabilities enable you to extract insights 10 times faster. Real-time, time-consuming tasks that you thought only humans could perform. The simple and friendly solution to sophisticated AI is sophisticated AI. -
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Deep Talk
Deep Talk
$90 per monthDeep Talk is the fastest way for text to be transformed from chats, emails and surveys into real business intelligence. Our AI platform makes it easy to understand what's going on inside customer communications. Unsupervised deep learning models for unstructured text data analysis Deepers are pre-trained deep learning models that can detect custom patterns in your data. The "Deepers API" allows you to analyze text in real-time and tag text or conversations. Reach out to the people who are in need of a product, ask for a new feature, or complain. Deep Talk offers cloud-based deeplearning models as a service. To extract all the insights and data from WhatsApp, chat conversation, emails, surveys, or social networks, you just need to upload the data or integrate one the support services -
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Amenity Analytics
Amenity Analytics
2 RatingsOur NLP reveals insight from text at scale with an industry-leading accuracy and the flexibility to integrate into your business and workflow requirements. You will achieve meaningful, repeatable results. Many of our models achieve precision and recall levels exceeding 90%. It's not surprising that Amenity's NLP is trusted across multiple industries, as opposed to the industry average of 68%. Extract valuable text and ignore noise. Our NLP extracts, distills and structures text from millions upon millions of documents to provide actionable business insights. It determines the context, meaning, and how they might change between the paragraph and the phrase. Transform any source text into industry-specific analysis, sentiment tied to business events, and a clear view of the "why" behind it. There are no black boxes. Our NLP can be configured to meet your needs and place it where you need. -
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NetOwl TextMiner
NetOwl
NetOwl TextMiner is a unique text analytics tool that combines the award-winning NetOwl Extractor and Elasticsearch. TextMiner leverages all NetOwl capabilities. It is ideal for supporting "what-if" analysis, discovery and quick response investigation. NetOwl TextMiner combines all the text analytics capabilities of NetOwl Extractor. This includes entity extraction, relationship extraction, event extraction, sentiment analysis and text categorization. It also supports geotagging and text categorization. Elasticsearch stores extractor output for a variety intelligent search and analysis capabilities. Combining Elasticsearch with NetOwl allows for fast, scalable real-time text analytics for Big Data. TextMiner's Web-based user interface is easy to use and configure for different analysis scenarios. It allows users to quickly access all and only high-value information derived form a large number of texts. -
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Dcipher Analytics
Dcipher Analytics
Dcipher Analytics, a modern SaaS-based text analysis platform that uses no code, makes text analytics accessible to the general domain expert. The platform speeds up the time-to insight, model training, and automation workflows for analysts and insight professionals. The foundation of the solution is a unique architecture and proprietary query language that allows for nested data structures such as text. -
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teX.ai
teX.ai
Your business can quickly identify, identify, and process only the text that is relevant to it, given the volume of content. Regardless of your business's needs, operational agility and faster decisions, obtaining customer insight or more, teXai is a Forbes-recognized text analytics company that helps you use text to propel your business forward. The powerful preprocessor engine of teXai can identify and extract objects of interest from any document in your organization's emails or text messages. It can also be used to analyze tables, emails, text messages and archives. The intelligent, customizable linguistic application recognizes text genres, groups, and similar content. It creates concise summaries to help business teams get the right context from the correct text. The text analytics software extracts key elements from your text and simplifies decision-making. -
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Atomic Intelligence
Atomic Intelligence
Atomic Intelligence is a web-based service that automates the analysis of text content. We monitor large amounts of content, such as news, social media and regulatory filings, and detect opinions along with mentions or products and company names. Investment firms use our service to analyze text for their proprietary trading strategies. Consumer product companies need to understand their customers' opinions. Technology companies want to outsource text analysis. Atomic Intelligence scans the text for mentions of companies and products, sentiment, topics, etc. Machine learning and natural language processing are used to identify important mentions in text. These mentions may be implicit or explicit. The technology of Atomic Intelligence includes components for: -
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SAS Text Miner
SAS Institute
Extract information from text documents and discover the themes and concepts hidden in them. SAS Text Miner allows you to combine quantitative variables and unstructured text, and thereby integrate text mining with traditional data mining techniques. SAS Text Miner is part of SAS® Enterprise Miner. SAS Enterprise Miner must also be installed on the same computer. SAS High-Performance Text Mining can be run on a computer grid, or a single computer system that has multiple CPUs. Text algorithms are multi-threaded, and run in-memory. This increases responsiveness, concurrency, and reduces I/O burden. It can be accessed as nodes in the SAS High-Performance Data Mining environment, or as two procedures PROC HPTTMINE and PROC HPTTMSCORE. Take a course with the analytics experts to learn SAS technology quickly and efficiently. -
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MonkeyLearn
MonkeyLearn
$99 per monthMonkeyLearn makes it easy to clean, label, and visualize customer feedback all in one place. Powered by cutting-edge Artificial Intelligence. All-in-one text analytics and data visualization studio. You can instantly gain insights by running an analysis of your data. You can either use pre-made machine learning models or create and train your own. Our templates are tailored to different business scenarios, and come with pre-made text analysis models. Identify the most important topics and interests for your target markets. Based on accurate analysis of customer sentiments and opinions, you can develop demand generation and sales strategies. You can slice and dice your survey responses according to requests, intent, or sentiment. You can see more than what the survey intended. -
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Verint Text Analytics
Verint
Unstructured data such as email, chat, and phone notes can be used to extract actionable business intelligence that will help you improve your customer experience (CX). Multichannel analytics can help you better understand multichannel customers. Multichannel customers mean that employee and customer analytics must be multichannel. Voice remains an important channel, but customers are choosing to use digital channels like chat, email, and social media. Adding Text Analytics allows you to get a complete analysis of your customer engagement strategy. -
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Caplena
Caplena
* Categorize themes • Visualize the Results • Topic-Level Sentiment Analysis • Powered by Collaborative Artificial Intelligence Caplena, a customer feedback tool, uses augmented intelligence to help CX professionals, market researchers, and consultants uncover deep insights in open-ended text. Caplena's story started when Maurice and Pascal, co-founders of the company, realized that many market research firms that deal with customer feedback have the same problem: Too many open ends, not enough time to analyze them accurately. Caplena was launched in Spring 2018 and has processed over 50 million responses. Caplena also adds 120 projects each week. Caplena is today the text analytics tool of preference for more than 100 companies in over 15 countries. Customers include Joyn, Swisscom, DHL and Coop. -
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Clarabridge
Clarabridge
The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say. -
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Allganize
Allganize
$2 per monthAllganize's AI solutions are the industry leader and provide businesses with the best tools to automate employee and customer support. Within the first four months of implementation, automate 72% of all monthly support tickets. Our AI will automate simple customer requests, allowing your agents to focus on more complicated issues. Employees can ask questions and find answers from multiple documents in a conversational manner. Pre-trained conversational AI chatbot for your websites that automates customer support. Intelligent search that instantly extracts precise answers from any document. Automated extraction of key words from any document and classification, providing valuable insights. Uses natural language to understand the context of product reviews and detect positive and negative experiences. To accurately determine user intent, assigns predefined categories to customer support conversions. -
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TAS Insight Engine
Precognox
€550 EUR /month / user It is all about getting insight. TAS Insight Engine gives you all the information you need to make the right business decisions. In order to support business decision making, getting insight is a type of information extraction from enterprise data. It is clear why insight is so important in today's business world. Understanding your data and getting answers are crucial to meet the challenges of today's market. Every sector and every area is important. TAS Insight Engine combines the best of text analytics, natural language processing (NLP), and machine learning (ML) to make this possible. -
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Luminoso
Luminoso Technologies Inc.
$1250/month Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA. -
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Azure Text Analytics
Microsoft
Natural language processing (NLP), which is a natural way to extract insights from unstructured text, is a great way to gain insight. To understand common topics and trends, identify key phrases and entities, such as people, places, or organizations. Pretrained models that are domain-specific can be used to classify medical terminology. Sentiment analysis allows you to gain a deeper understanding of customer opinions. You can evaluate text in many languages. Broad entity extraction Identify key concepts in text, including key words and named entities, such as people, places and organizations. Sentiment analysis that is powerful: Find out what customers think about your brand and how sentiment is around certain topics. Robust language detection: Assess text input in a variety of languages. Flexible deployment: Text Analytics can be run anywhere: on-premises, in the cloud, or at the edge with containers. -
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AI21 Studio
AI21 Studio
$29 per monthAI21 Studio provides API access to Jurassic-1 large-language-models. Our models are used to generate text and provide comprehension features in thousands upon thousands of applications. You can tackle any language task. Our Jurassic-1 models can follow natural language instructions and only need a few examples to adapt for new tasks. Our APIs are perfect for common tasks such as paraphrasing, summarization, and more. Superior results at a lower price without having to reinvent the wheel Do you need to fine-tune your custom model? Just 3 clicks away. Training is quick, affordable, and models can be deployed immediately. Embed an AI co-writer into your app to give your users superpowers. Features like paraphrasing, long-form draft generation, repurposing, and custom auto-complete can increase user engagement and help you to achieve success. -
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IBM Watson Discovery
IBM
$500 per monthSearch powered by AI allows you to find specific answers and trends in documents and websites. Watson Discovery is an AI-powered search engine and text-analytics. It uses market-leading natural language processing technology to understand the unique language of your industry. It quickly finds answers in your content and uncovers business insights from documents, webpages, and big data. This reduces research time by more that 75%. Semantic search goes beyond keyword search. Watson Discovery provides context for answers to questions, which is a departure from traditional search engines. It quickly scans your connected data sources to find the most relevant passage, and then provides the source documents or webpage. Natural language processing and next-level search capabilities make all information accessible. -
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NetOwl Extractor
NetOwl
NetOwl Extractor provides highly accurate, fast and scalable entity extraction in multiple language using AI-based natural languages processing and machine learning technologies. NetOwl's named-entity recognition software is available on premises and in the cloud. This allows for a variety Big Data Text Analytics applications. NetOwl's named entity recognition software can be deployed on premises or in the cloud. It supports entity extraction from over 100 entities. It includes people, different types of organizations (e.g. companies, governments), various types of places (e.g. countries, cities), addresses and artifacts as well as phone numbers, titles and titles. This vast named entity recognition (NER), forms the foundation for advanced relationship extraction and event extraction. Domains include Finance, Politics and Homeland Security, Law Enforcement, Military, National Security and Social Media. -
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Canvs
Canvs
Canvs AI is an insight platform that transforms open-ended texts from surveys, social media and transcripts into conversational intelligence. It can also be used to analyze product reviews and other information such as product reviews and product reviews. Canvs is used worldwide by some of the most respected brands, research agencies, media and entertainment companies to speed up time-to-insights and deepen understanding of audience. It also reduces the cost of analysis. Automate the analysis and interpretation of open-ended text to quickly uncover consumer insights with deep emotional context and high analytical confidence. Canvs' intuitive and easy-to-use insights portal allows you to quickly explore, filter and compare your findings. You can also generate stunning data visualizations. Automate the coding of attribute, recall, and awareness questions. Quickly identify and categorize sentiments and emotions associated with respondents and responses. -
50
BytesView
Algodom Media
BytesView is a powerful machine learning and NLP-based text analytics tool. It can easily compile and analyze large amounts of text data from multiple sources. There are many text mining and analysis tools that can be used to extract valuable insights from unstructured texts. BytesView also offers API Services that allow you to train custom data analysis models using data specific to your company to improve accuracy and efficiency.