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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Allganize offers cutting-edge AI solutions that empower businesses to streamline both customer and employee support effectively. Within just four months post-implementation, companies can automate approximately 72% of their monthly support tickets. Our AI technology takes care of straightforward customer inquiries, allowing support agents to concentrate on more intricate challenges. Employees can engage in a conversational manner to pose questions and receive answers from a variety of document types seamlessly. Additionally, our conversational AI chatbot is pre-trained for integration with your websites, enhancing customer service automation. The intelligent search capability precisely extracts answers from any document almost instantly. It also identifies key terms from documents and systematically categorizes them, delivering valuable insights for better decision-making. By understanding the context of product reviews through natural language processing, it can automatically discern whether experiences are positive or negative. Furthermore, it assigns predefined categories to customer support interactions, enabling accurate identification of user intent and enhancing overall customer satisfaction. This comprehensive approach ensures businesses can optimize their operations while delivering superior service.

Description

Incorporate our advanced text analytics APIs to infuse your product, platform, or application with state-of-the-art natural language processing capabilities. Boasting the most comprehensive NLP feature set available, our technology has been refined over 19 years and is continually updated with new libraries, configurations, and models. You can assess whether a written piece conveys a positive, negative, or neutral sentiment, as well as sort and categorize documents into tailored groups. Additionally, our system can identify the expressed intentions of customers and reviewers, and extract pertinent information such as people, locations, dates, companies, products, jobs, and titles. You have the flexibility to deploy our text analytics and NLP solutions across a variety of infrastructures, including on-premise, private cloud, hybrid cloud, and public cloud environments. Our foundational software libraries for text analytics and natural language processing are fully accessible and at your service. This offering is especially advantageous for data scientists and architects who seek unrestricted access to the core technology or require on-premise deployment to maintain security and privacy standards. Ultimately, our innovative solutions empower you to harness the full potential of language data effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

.NET No 
C# No 
CisionOne No 
DataSift No 
Facebook Yes 
Hootsuite No 
KakaoTalk Yes 
LINE Yes 
LINE WORKS Yes 
Microsoft 365 No 
Microsoft Teams Yes 
PubNub No 
Python No 
Salience No 
Semantria No 
Slack Yes 
Unremot Yes 

Integrations

.NET Yes 
C# Yes 
CisionOne Yes 
DataSift Yes 
Facebook No 
Hootsuite Yes 
KakaoTalk No 
LINE No 
LINE WORKS No 
Microsoft 365 Yes 
Microsoft Teams No 
PubNub Yes 
Python Yes 
Salience Yes 
Semantria Yes 
Slack No 
Unremot No 

Pricing Details

$2 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Allganize

Country

United States

Website

allganize.ai/

Vendor Details

Company Name

Lexalytics

Country

United States

Website

www.lexalytics.com

Product Features

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis No 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

Product Features

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis No 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

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