Alternatives to Juris Access

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Moxo is a pioneering Service Orchestration Platform designed to streamline and modernize workflows. Founded in 2012 by Subrah Iyar, co-founder and CEO of WebEx, and Stanley Huang, former Senior Director of Engineering at WebEx, Moxo reimagines business processes for the digital age. The platform supports comprehensive workflow orchestration processes, enabling businesses to deliver seamless service experiences from onboarding through ongoing client services. Moxo continues to lead the way in workflow automation and client engagement, providing an intuitive, scalable platform that grows with the needs of enterprise clients. The platform’s extensive integration capabilities allow organizations to seamlessly connect with CRMs such as Salesforce and HubSpot, along with external applications like DocuSign, automatically triggering data syncing at a configurable cadence, ensuring that all business actions remain aligned with existing systems of record. Through Zapier, Moxo integrates with thousands of other applications, offering even more customization and automation options for businesses across industries. Moxo prioritizes privacy and permission-based access, providing tailored solutions for industries with regulatory requirements.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.

Our white label, event-based loyalty solution makes it easy to launch or upgrade your digital loyalty program. You can configure the rules for your loyalty program in our reactor engine so that you can instantly react to customer behaviour and get any type of result. Your customers will receive their rewards right to their phones with our white label loyalty mobile app. Have an app or website already? Our SDK solution will allow you to integrate loyalty in your existing system. Customers can redeem rewards codes right from the app. Push notifications allow you to reach your customers directly from the app. Multi-step achievements and challenges can be created to increase engagement. The app can be customized with content such as a menu or table booking. The loyalty app can be completely customized to fit your brand. Our modular API-first technology allows us to provide a complete loyalty solution, or just a powerful engine for loyalty. Get in touch with us today!

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

Brick Street CONNECT allows you to have conversations with prospects and customers on multiple devices while they go about their day. Its single platform architecture gives you unified views of every consumer across all channels. This allows you to engage, drive sales and build loyal relationships. It allows you to monitor all customer interactions and shift your focus away from individual metrics. This allows you to see how much time your customer spends with your brand. CONNECT's in-depth customer profiling allows you to be extremely responsive and responsive to customer preferences and behavior without the need to hire additional staff. Modular platform adapts to digital communication channels that are constantly changing and evolving without disrupting IT departments. This allows marketers to be more responsive to customers.

Although companies have the data to understand and serve their customers well, few companies can draw insights from that data. Even fewer companies can use these insights to personalize customer experiences in real-time. Even fewer, the customer engagement leaders, can scale this real-time personalization across multiple channels, journeys, and business lines. Be a leader in customer engagement worldwide. Our unified cloud engagement platform, CSGXponent™, allows you to leverage your existing data, technology, and communication channels to create exceptional experiences. Xponent combines a robust customer platform, industry-leading customer journey orchestration, analytics, and proven omnichannel communication into one solution. Xponent enables companies to deliver proactive, personalized and predictive customer interactions that improve business outcomes and reduce risk.

You can instantly join, increase conversions, and expand wallet share. Deliver the digital experiences that your customers expect. Our white-labeled solution offers digital account opening, loan origination and cross selling. It integrates with your core banking system. Rapidly rollout charitable financial experiences that increase member engagement, and unlock referrals. Transform your digital user experience and not your back-office systems and processes. Community banks can now open accounts and lend out loans. Pre-fill customer information to apply for additional products.

SmartBip is our platform's name. It acts as an API Gateway and Middleware between the internal systems and the App and Web frontends. This facilitates and secures the communication between the parties. RetAPPs was established in 2012 by Alessandro Tiretta. He still provides the company with his retail industry expertise. He realized that brick-and-mortar stores could benefit from innovative tools in their battle against online boutiques. This was both for customer engagement and to meet the new needs of manufacturers. Today's data prove that this is true. RetAPPs is the perfect partner for traditional retailers. It's a fully digital solution provider that can support retailers through the entire digitisation process. SmartBip, our proprietary technology, turns any point-of-sale into an e-commerce platform with multiple channels.

Outsell's Virtual Customer Engagement Platform builds lasting relationships with auto dealers' service and sales customers. It keeps them in the loop with consistent, AI-driven, multi-channel communications. It also helps identify when they are in the market. Outsell can be used as an extension of your marketing team and allows you to control and customize communications for specific consumers. Outsell allows dealers to save money and maximize their time. Machine learning predictive models that use artificial intelligence to predict future consumer behavior and the content and information that individual customers will be most interested in. Dynamic, personalized content across all channels and profit centers, aggregated, and delivered to customers based on individual needs.

ONE is a layer of technology that unifies all interactions and organizational silos and learns, understands, and orchestrates customer conversations. ONE can monitor customer activity across all channels and touchpoints - digital, call center, in-store - to create an omnichannel view. Customer-driven journeys are key to providing personalized experiences and long-lasting customer engagement. ONE unifies customer journeys across all channels and touchpoints, harnessing intent to create value with every interaction. Elegant, real-time visualizations give you a complete view of customer journeys. ONE's AI-powered analytics gives you deep, relevant, and timely insights by listening across all customer touchpoints. This allows you to listen better and understand more to make informed decisions. ONE was built from the ground up to be a unifying layer that connects disparate systems and silos.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

Altcraft Platform is an Omnichannel CDP. Distributed as a private cloud, or on-premise software. - On-premise deployment allows you to tailor the software to your business needs. Cloud offers an account with tariffs that are based on customer profiles. FEATURES Collect customer profiles - The entire history of actions Multiple resource subscriptions - Location & device information - CRM & SQL Data Integration Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Test Tools - Content personalization - Static & dynamic segmentation - Web and messaging event tracking - Transactional messaging Easy and powerful email builder Communicate via digital channels - Messengers SMS Marketing - Rich mobile and Web Push - Banners, social and custom channels Forms Analytics in real-time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels Summary reports

Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions

All your SMS Marketing, Customer Loyalty, Referral Program, and Online Reviews can be managed from one platform. Revetize consolidates over 5 different customer marketing programs into 1. (For a price of 1) Our Omni Channel Drip Campaign makes it easy to send smss, email, voicemail, and direct mail to customers in one simple process.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Your website is visited daily by hundreds of people, but only a handful take action on what you offer. Social proof is essential to ensure that technology does not change. Wiser Notify is a quick and simple way to build trust in your products and services. Wiser Notify is a digital marketing company that aims to transform consumer psychology into effective marketing solutions. Wiser Notify offers social proof and FOMO marketing solutions to help you attract potential customers. You can build trust and popularity by displaying recent actions such as sign-ups, sales, and subscriptions on the site.

The Omnichannel Suite is a Salesforce Brands product. Create experiences once and deploy on multiple channels using the only Salesforce Native tool that streamlines customer engagement throughout the entire journey. All your customer-facing team members will be empowered to monetize and improve customer experience. You can meet your customers wherever they are. Multi-channel experiences can be designed from a single interface. Complete your omnichannel management with Instagram, Review Channels TikTok and Support Emails. Einstein Bots can be used to qualify customer data, answer common questions and divert calls before they are handed over to an agent. Enhance the customer experience by adding rich features such as images, carousels and emojis. You can also schedule, share location, and translate messages automatically. Salesforce's customer data and order histories can be used to scale personalization across departments, channels and channels.

ZEPIC, an AI-infused Customer Engagement Platform, delivers hyper-personalized customer experiences throughout the entire customer lifecycle. Zenie AI is at the core of this platform, which unifies data, automates campaigns across channels, and provides actionable insight, empowering marketers. The platform's integrated CDP provides a 360-degree view of the customer, enabling intelligent audience segmentation and activation across all channels. ZEPIC's intuitive, award-winning interface allows businesses of any size to create powerful marketing campaigns without needing technical expertise. This accelerates business growth.

Payemoji is a Conversational Commerce Service that we cofounded in 2021. We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications. WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way. We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems. • Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud. • Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion. • Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat

Integrate digital communication with your existing workflow. Eltropy uses the same workflow as customers' departments. We are passionate about automation. We offer a variety of Text Messaging templates that can both be personalized and scheduled depending on the recipient and the use case. When loan payments are due, collections teams can send automated reminders by Text Messaging. For customers who want to make immediate payments, set it and forget it. Customers can receive automatic birthday and anniversary messages via SMS messaging. This personal touch is a great way to build lasting relationships. When documents are received and approved, send confirmations via SMS.

Resulticks empowers brands with data-driven communications to their audience and drives business decisions using its AI-powered big-data cloud solution. Resulticks, the world's first customer-data blockchain, unlocks amazing digital transformation potential by providing a 360-degree view of the customer through data consolidation. Resulticks is fully integrated, built, and proven to scale. It combines a powerful audience platform, true omnichannel orchestration and advanced analytics into one intuitive, flexible solution. This allows for measurable business results through individualized and real-time communications. Resulticks' Omnichannel Audience Data Management Platform doesn't just integrate your data. It is the integrated, scalable engine which transforms, augments and activates large data to achieve a single customer view and enable sophisticated segmentation.

Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.

Gadget ready agent cockpit with Voice, Omnichannel, and Customer details. Easy and effective plug-ins allow you to integrate custom or legacy CRM, TT, or productivity tools into your environment. A BOT agent is available to assist users in executing processes and using the right tools. A central repository that records every step of your customer journey (customer profile, cross-channel history) and makes it available in real-time to supervisors and agents. It also includes a powerful reporting tool that allows you to access all relevant KPI. ChatBOT is a chatbot based on artificial intelligence. It allows end-to-end control of automated conversational multichannel processes. It is used by millions of people every month and can be part of the customer experience or the agent experience.

Camilyo is an integrated marketing platform that is all-in-one and white-labeled. It was created specifically for online service providers, small and medium-sized businesses, and focuses on capturing leads across multiple online channels. Camilyo is an agency-grade multiplatform website builder, eCommerce and social network marketing. It also includes CRM, lead capture modules and a business dashboard. This provides online service providers big and small with a complete suite of digital solutions to use with their SMB clients. Your IYP assets can be monetized and Camilyo can help your SMBs take the lead online. From a one-time, presence-focused website design to ongoing delivery to your SMBs of online leads and transactions, you can transform. Take advantage of the digital revolution for small businesses and take advantage of the enormous opportunity.

DataOrb, an AI-first company, enables companies to operationalize customer empathy across all touchpoints. DataOrb's Customer Engagement hub allows companies to enhance their playbooks and turn insights into action with DataOrb's Customer Engagement Portal. DataOrb's AI Coach empowers employees to drive tangible improvement. Higher value, better insights, happier people, and stronger performance. Here are just a few of the ways DataOrb can make CX easier and less stressful. • Impact Increase customer satisfaction, empower agents, and increase revenue with an AI-powered customer service hub • Insights Get better visibility into customer complaints and product issues across all channels, and reduce hotspots before they affect your business. • Data Aggregate all customer interactions from every channel. DataOrb connectors centralize customer interaction data from social media, contact centers, and email.

Thalamus Real-time marketing software for the connected consumer age. WHAT IS THALAMUS? Global SaaS marketing platform that connects your company with consumers, retailers and sales force. You can integrate digital touch points, send omnichannel communication, run promotions, design consumer journeys and analyze Tableau. It is a cost-effective solution that can be used by global companies. There is no minimum time contract or setup cost. WHY CHOOSE THE THALAMUS PRODUCT? Our solution is broad. We offer more communication channels, activities, and promotions than any other solution. Why? We created software for companies that sell products and services to consumers. Marketing in these industries is quite different from traditional CRMs. No bullying, no tickets. What happens if enterprise software implementation fails? The day following when you ask your marketing department to raise a ticket

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

This is the easiest way to connect with more customers. Complete software suite that allows customers to search, engage, book, and pay online for your services. Connect with existing and new customers. A complete software suite that connects you with your customers via a growing number of digital channels. Customers today expect everything to be simple. We created a complete suite of software to make life easier for both you and your customers. GoSite is trusted by thousands of businesses to help them grow their business.

Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency. The Nuance AI-powered digital messaging and enterprise messaging solutions combine to improve cross-channel customer interactions and speed up resolution times. This will allow you to deliver the exceptional experiences your customers demand. Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency. The Nuance AI-powered digital messaging and enterprise messaging solutions combine to improve cross-channel customer interactions and speed up resolution times. This will allow you to deliver the exceptional experiences your customers demand. Put customers in control of the conversation--improving self-service experiences, customer satisfaction scores, and operational efficiency.

MobiLytix™, Real-Time Marketing, is an AI-powered real time interaction management and multichannel marketing automation platform that delivers top-line results to CVM marketers. MobiLytix™, Rewards (MR), is an engagement marketing platform that creates reward-based promotions and loyalty programs. These are designed to help enterprises achieve their business KPIs across the entire consumer's lifecycle. Comviva's MobiLytix™, Digital Marketing platform is an all-in one customer engagement automation platform that delivers personalized and engaging customer experiences via digital channels. Engaging customers via digital channels requires engaging content that resonates with customers and is presented at the right moment.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Repro is a customer engagement platform which leverages customer data to enable value added communication across channels such email, push notifications and web. Data can be found in both the digital and real worlds. Communication that only sends emails and pushes. Repro bundles data and creates repeat customers by optimizing communication across channels. You can send messages that are tailored to your customer journey through various channels, including push notifications, in app messages, and the app UI. Customers can place banners at the best time based on their behavior and attribute data, announce campaign information, or take steps such as reminding them to drop baskets. The website information can be used for email marketing. We looked at the actual usage by companies that have created apps / web services tools.

ContactPigeon, an all-in-one eCommerce marketing platform, helps businesses engage, nurture, and convert website visitors to customers via an omnichannel approach. The platform provides proven eCommerce automations, list segmentation, contact management, easy drag-and-drop email campaign generator, and all the tools that an enterprise needs to massively scale across multiple channels (emails, web, SMS, and push notifications). ContactPigeon serves more than 250 enterprises in the US and Europe. ContactPigeon has been featured in the past by Fortune, smartinsights.com and smallbizdaily.com.

Platform where marketing, customer support and digital come together for happy customers. Consolidate conversations across your social media profiles, other digital channels (email, SMS, web forms, etc.) and other digital channels. Empower your team so they can connect with customers, resolve service issues, and provide high-quality experiences for customers. Bring together your creative teams, agencies and freelancers to plan, collaborate and schedule content across all your social channels. DGTL Create offers everything you need on one platform. No more emailed attachments or endless file sharing. Analyze harvests and enriches data from your connected account, conversations, creative workflows and more to provide powerful insights. Speak directly to our product engineers and receive world-class customer support.

Insurance agents can maximize the customer's life-time value by helping them sell more policies and retain customers with digital insurance wallets, chatbots, and an agent portal. These features include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL – Analytics Dashboard, Renewal tracker and Deal Board, Email Integrations, Customer Chat, Reports. 3. CHATBOT – Agent Connect, AI Driven Quots

As proof of transaction, a digital bill or receipt or invoice is generated. It is mandatory that the digital document be sent via flexible delivery channel to all recipients and is available for life. Have you ever received a PDF of a bill or an image of it? You may have wondered what to do with a digital bill. These digital bills can be edited easily. When web technologies are used to display an e-receipt, a lot of static elements can be dynamically personalized. Parallels can be drawn with the most personalized web interface and mobile app as a reference, such as Amazon. Group enterprises can send customers from one brand to shop at others brands under the umbrella of another brand. They can also customize offers based on brand, customer persona, and store level.

Retainly, an omnichannel engagement tool, allows businesses to automate the retention of customers through email, SMS, popular messaging apps, and web push notifications. Its intuitive interface allows for seamless execution of high impact campaigns across multiple communication channels. Retainly integrates marketing platforms to eliminate manual processes and data sylos. This allows marketing teams the freedom to manage their tech stack independently, and focus on creativity. The platform provides features like web tracking, contact segmentation and workflow automation. It also offers funnel analytics. Retainly caters for industries by offering a platform with pre-built, low-code integrations that streamline marketing efforts. Save marketers time by avoiding the need to learn a variety of disconnected tools.

Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.

Airim's AI-powered Personalization engine can automatically show the best content to users based upon their in-app and on-site behavior, preferred languages, and acquisition channel (like the ad campaigns they came from). You can easily import customer tags from your CRM or marketing automation software to add custom attributes or simply import them via APIs. Turbocharge your knowledge base with hyper-personalization capabilities. You can embed Airim's functionality on any website or mobile app. Our AI-engine is available 24 hours a day to provide highly personalized content to your customers. Visualize the activity of your users. Our AI engine tracks trends in keywords and content engagement patterns, and provides you with automated suggestions to improve the quality of your knowledge base. You can drill down your entire data by selecting your favorite variables to see real-time changes.

Como provides you with the digital marketing tools that will make this happen. We have a long history of success in helping restaurant and retail businesses. This gives us the ability to understand the challenges you face as well as the barriers that stand between you and the solutions you need to grow your business. Our mission is to remove those obstacles and help you unlock your full potential as a business owner by helping you to extract the wealth of customer transaction information from your POS and put it into action. Como Sense is our professional marketing platform for driving business growth. The platform continuously detects who your customers are and what products they buy so that you can target them with relevant communications that will bring them back. The solution's key tools include powerful analytics and marketing automation, loyalty programs as well as omnichannel communication and your branded mobile application.

Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes

RingCentral Engage allows companies to manage all of their digital customer service channels from one platform. RingCentral Engage allows you to aggregate and distribute customer messages from Mobile, Social Media and Messaging apps through one interface. This makes it easier and more efficient for clients to manage their inquiries. This not only increases your efficiency and reduces your workload but also impacts your customers' satisfaction. It also allows you to monitor the success of your team.

Our modular platform for customer acquisition, retention, and engagement allows multichannel brands to implement omnichannel, data-rich, objectives-driven, ROI-driven, data rich programs across all industries. A single technology vendor can help brands run everything from simple reward-based promotions to ongoing loyalty and rebate marketing programs. Consumers can create instant win games, sweepstakes GWP and social media campaigns to win big while having a lot of fun. Assist with setup, legal and fulfillment. Modular customer loyalty platform that rewards customers for purchasing and not-buying to build loyalty. Complex consumer behaviour and purchase patterns can be captured and analyzed. This valuable information can be used to generate actionable insights that will improve personalization and engagement. Digital receipts processing makes it easy to get rebates. Flexible, efficient, secure, scalable, and scalable.

Dropcountr is a simple, yet powerful, water analytics and customer engagement tool that works with all meters regardless of manufacturer or read interval. Dropcountr CLEAR is used by utilities to better understand customer behavior and address indoor/outdoor water efficiency costs, respond to service inquiries, and engage customers using modern communication channels. Dropcountr HOME is a customer portal that allows homeowners to better understand their water usage, compare it to others, achieve goals, and receive utility announcements and rebates. Cloud-based data analytics and customer engagement. Dropcountr converts data from water meters into actionable information that utilities staff can use to help customers and their customers. Connect with your customers using the technology they prefer. Reduce the number of customer service calls. Automate alerts, and move to digital communications. Satisfy customers and meet their expectations.

Engage your customers via any digital channel. You win by reducing costs, increasing revenues, and improving customer satisfaction. Our company believes that context awareness is crucial to provide the best digital engagement for consumers. Service providers are able identify, offer, and deploy relevant services to consumers segments. Our platform can deliver a multi-pronged engagement. This includes self-service, new product selection, payment, push notifications within the app, links to specific promotions, directions to the nearest store, and more. This closed loop interaction provides data in a meaningful, actionable manner for consumers and helps service providers maximize their overall wallet share. AwareX is 100% pure software as a services product offering. It is delivered via the Cloud and offers 365-day, 24-hour customer engagement for a wide variety of optimized customer journeys.

Real-time alerts allow you to respond to customer feedback and close that loop efficiently. You can see what customers say with data analysis, visualizations and taxonomies that are tailored to your company. To create champion employees who thrive on customer satisfaction, collect, analyze, and respond to internal feedback. With proactive communications, you can create a seamless delivery system. Reduce call center volume and foster a culture that cares about customers. Digital-first approaches can reduce operational costs. Easy capture multi-channel feedback at any stage of the customer journey. With listening posts, you can reduce cart abandonment and hear from the'silent shoppers'. Real-time feedback can help you prevent churn and improve your service. Tenant needs can be addressed faster and complaints volume and complexity reduced. Reduce inbound calls while keeping customers informed through proactive communications.