Issabel Description

This platform offers an efficient way to manage various business communication channels by integrating VoIP telephone services with email, CRM, fax, videoconferencing, recording, reporting features, and more. Support services are available to address issues or implement configurations remotely, ensuring assistance can be provided from any location around the globe, whether it's for routine setups or project deployment assessments. The program is structured to help users acquire the expertise needed to effectively utilize Issabel through a progressive learning approach. Participants typically include professionals skilled in Linux systems and VoIP solution integration. The technology utilized includes top-tier equipment and hardware to enhance customer interactions significantly. By implementing high availability and certified hardware, businesses can achieve even greater operational reliability. This initiative consists of a series of organized evaluations and procedures aimed at testing and confirming that the approved hardware is compatible and functions seamlessly with the overall system. Furthermore, this thorough process ensures that users can maximize the potential of their communication tools effectively.

Integrations

No Integrations at this time

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Company Details

Company:
Issabel
Year Founded:
2016
Headquarters:
Mexico
Website:
www.issabel.com

Media

Issabel Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Training Videos
Customer Support
Business Hours
Online Support

Issabel Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Issabel User Reviews

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