
Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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DealerDNA
Effortlessly showcase the optimal payment options for every vehicle, attract a broader audience, and stimulate buyer motivation. By employing real-time automated solutions, intricate marketing channels are seamlessly integrated to present the most advantageous payment plans for each vehicle. Whenever inventory levels or promotional offers shift, immediate updates are implemented across the dealer's marketing platforms—including special offers landing pages, inventory detail pages, search engine ads, and digital remarketing banners. The innovative iAutopilot™ module from DealerDNA delivers an exceptionally detailed and finely-tuned advertising approach, making it a leader in the field. This setup enables dealers to cut costs significantly, benefiting from a competitive Cost-Per Click (CPC) and management fee structure. Furthermore, DealerDNA’s sophisticated Calculator Tool empowers customers with real-time access to the latest manufacturer incentives, rebates, and financing options from preferred lenders—showcasing the best available payment plans, ensuring transparency, and expediting the sales process. This comprehensive strategy not only enhances customer engagement but also streamlines operations for dealers, fostering an efficient sales environment.
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CarGurus
CarGurus Dealer Solutions serves as an all-encompassing platform designed specifically for automotive dealerships, enabling them to effectively market their inventory, attract and convert leads, enhance retail operations, and accelerate sales growth through the extensive reach of CarGurus’ vast automotive marketplace and its data-driven resources. The dealer site features essential products such as listings, Sell My Car, PriceVantage, Digital Deal, and Audience Targeting, all aimed at bolstering critical business functions; this enables dealerships to present their vehicles to millions of potential buyers, acquire high-quality inventory directly from consumers, and elevate their visibility and engagement through targeted advertising strategies and tailored dealer-specific promotion. CarGurus also prioritizes the use of data-driven insights and analytics, providing performance dashboards, pricing guidance, market analysis, and customized reports that aid dealers in determining inventory pricing, shaping acquisition strategies, and optimizing conversion rates. By harnessing these tools and insights, dealerships can make informed choices that enhance their competitiveness in a rapidly evolving market landscape. Ultimately, CarGurus Dealer Solutions strives to empower automotive dealers to thrive in their endeavors and achieve sustainable growth.
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