Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Envision a comprehensive and interconnected system that seamlessly integrates every aspect of your business operations. Utilizing predictive analytics and intelligent data, it aims to enhance business processes significantly. The design is not only aesthetically pleasing but also user-friendly, fostering greater engagement. Hosted in the cloud, this solution simplifies deployment, integration, and updates. It offers a cohesive omni-channel experience that is mobile-friendly, socially interactive, and poised for the industry's future. Infor CloudSuite Retail encompasses all these capabilities through a technology suite that is both fully integrated and tailored specifically for retailers, created by those who understand the retail landscape. With its specialized functionality crafted for the retail sector, Infor CloudSuite Retail is already equipping over 2,500 grocery, fashion, and specialty retailers worldwide with the essential tools to secure their businesses' futures. This innovative approach is not just about keeping pace; it’s about setting a new standard in retail excellence.
Description
In today's market, consumers have unprecedented options for researching and buying products. To successfully attract and retain customers, businesses must deliver a seamless and enjoyable experience across all platforms. The Infor Customer Experience Suite plays a vital role in unifying customer data throughout the organization, ensuring that interactions are consistent, outstanding, and tailored to individual preferences at every stage of the customer journey. This suite offers specialized CX software designed to oversee the complete sales process, encompassing everything from customer engagement to sales automation, configuration-to-quote, and contract management. The ability to understand and adapt to customer behavior has significantly advanced. With features such as marketing resource management, decision-making tools, and comprehensive campaign management, the marketing solutions within the Infor Customer Experience Suite empower companies to harness data in innovative ways to engage their customers more effectively than ever before. By focusing on the customer's evolving needs, businesses can foster deeper relationships and drive loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/cloudsuite-retail
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis