INDARRA CONTACT CENTER Description

Komunika Teknologia, a company specializing in cloud-based call center solutions for managing corporate communication channels, was founded by entrepreneurs with over 20 years of experience in the telecommunications industry and are well aware of the rapid growth of "cloud" technology and "big data". We can help you make your company omnichannel by managing all your communication channels in your contact centre. This will ensure that your agents have the right tool to work in an organized manner and allow for agility. There are many options for our contact center tool. Ask an executive which one is best suited to your business model and operation. The right management of your communication channels will ensure that you provide the best customer service.

INDARRA CONTACT CENTER Alternatives
MiContact Center Business Reviews
MiContact Center Business
An enterprise-grade, omnichannel customer service platform that powers customer-centric organizations via a private cloud phone center. The way your business delivers customer service has changed dramatically due to changing customer expectations. 90% of customers visit your website before they interact with you, and the majority prefer digital channels such as chatbots, SMS, chatbots, and social media. Mitel's MiContact Center Business platform allows customers to interact with you from their preferred device using the media they prefer, while giving supervisors and agents the tools to manage today’s omnichannel customer journeys. You will find everything you need to run a world-class customer experience center, including a built-in Workflow Designer and Speech IVR. AI-powered Chatbots, Agent Assist, Interaction Recording and Quality Management.
Learn more
Call Center Studio Reviews
Call Center Studio
(12 Ratings)
Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.
Learn more
net2phone Reviews
net2phone
(3 Ratings)
net2phone is a leading Unified Communications provider offering innovative and affordable cloud based telephony services in the US and worldwide. With an embedded Voice over IP experience at the core, 30+ years of on-going innovation, and an ever expanding global presence, net2phone is one of the fastest growing providers in the industry. Our cloud-based, unified communications and contact center solutions help businesses around the globe succeed by interacting with their consumers with enhanced intelligence and insights.
Learn more
Voiso Reviews
Voiso
Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.
Learn more

Integrations

API:
Yes, INDARRA CONTACT CENTER has an API
No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Komunika Teknologia
Year Founded:
2014
Headquarters:
Mexico
Website:
www.komunika.mx/indarra-contact-center.html

Media

INDARRA CONTACT CENTER Screenshot 1
INDARRA CONTACT CENTER Screenshot 1
Recommended Products
Secure your business by securing your people. Icon
Secure your business by securing your people.

Over 100,000 businesses trust 1Password

Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Try it free for 14 days

Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

INDARRA CONTACT CENTER Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

INDARRA CONTACT CENTER User Reviews

Write a Review
  • Previous
  • Next