INDARRA CONTACT CENTER Description

Komunika Teknologia, a company specializing in cloud-based call center solutions for managing corporate communication channels, was founded by entrepreneurs with over 20 years of experience in the telecommunications industry and are well aware of the rapid growth of "cloud" technology and "big data". We can help you make your company omnichannel by managing all your communication channels in your contact centre. This will ensure that your agents have the right tool to work in an organized manner and allow for agility. There are many options for our contact center tool. Ask an executive which one is best suited to your business model and operation. The right management of your communication channels will ensure that you provide the best customer service.

Integrations

API:
Yes, INDARRA CONTACT CENTER has an API
No Integrations at this time

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Company Details

Company:
Komunika Teknologia
Year Founded:
2014
Headquarters:
Mexico
Website:
www.komunika.mx/indarra-contact-center.html

Media

INDARRA CONTACT CENTER Screenshot 1
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Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

INDARRA CONTACT CENTER Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics