HubSpot Marketing Hub User Reviews

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  • Name: Dan W.
    Job Title: Head of Demand Gen
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not Quite Marketo + SFDC but Solid!

    Date: Jan 05 2021

    Summary: Can't complain, I have used HubSpot at my last three companies and it gets the job done. It's a great MA for new comers to MA as well.

    Positive: Easy to use.
    Keeps getting more robust.
    Nice having everything in one ecosystem.
    Decent integrations.

    Negative: From a marketing automation perspective, it lacks some of the wiz-bang features Marketo does. Especially in comparison to the SFDC integration.

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  • Name: Anonymous (Verified)
    Job Title: Director of Marketing
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I already miss it

    Date: Sep 29 2020

    Summary: Overall, I wish my organization could go back to Hubspot (on Salesforce Marketing Cloud now) because they take all of the heavy lifting for you whereas something like SMC requires a full-time person to help implement and monitor.

    Positive: It's so user-friendly. You can do so much with so little training. The support is amazing (live chat almost always). They continue to improve based on customer requests. Sequences (threaded emails for sales) are a key tool that competitors don't offer.

    Negative: There are some limitations on the reporting side that I wish we could change, but they have made vast improvements over the last year.

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  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The most feature rich marketing automation tool out there!

    Date: Jun 22 2020

    Summary: HubSpot is probably the most feature packed tool out there. If your job entails sending out a large number of emails and keeping track of the click through rates, HubSpot can make your life easier.

    Positive: - Automating E-mail streams with HubSpot is a cake walk. Despite the ease, you shall never lose out on quality.

    Negative: - HubSpot can be expensive an expensive tool. The price tag can still be worth it though.

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