Houzz Pro Reviews

Summary: I hope we can work out everything and it becomes a great system for us. But currently is very difficult.

Positive: Hopefully having everything in one place that all of the team can access and use daily, from our administrative staff to employees out in the field.

Negative: Work arounds, difficultly getting in touch with support.

Summary: My experience has been frustrating, but I am hopeful that as soon as I can meet with my dedicated support person, that I will feel much more comfortable. I joined Houzz on 6/7 and could not get an appointment with her until 7/20.

Positive: I liked that Houzz was based on my previous design software - Ivy. I also like that my website and social media can be managed on this platform, and I look forward to being able to utilize the tools that are new to me on Houzz.

Negative: The basic accounting tools are almost identical, however, there are almost too many bells and whistles and not enough quick support. I am also asked for feedback constantly.

Summary: Overall, I value Houzz Pro for its ability to streamline business operations, enhance client communication & facilitate marketing efforts within the home design & remodeling industry. My negative points reflect potential areas where I had some concerns or areas where Houzz Pro should continue to improve based on feedback from accustomed users as me!

Positive: As an Interior Designer using Houzz Pro, I praise it for its comprehensive set of tools designed specifically for home design & remodeling professionals like myself. It offers robust project management tools that help me organize & track all aspects of my projects, from initial client contact to final invoicing. I also appreciate the visualization tools that help my clients see design ideas in 3D & understand proposed changes more clearly.

Negative: My personal dislikes lie in the aspects of cost (pricing of Houzz Pro is on the higher side compared to other similar software or platforms). It has a learning curve for my new interns who are not familiar with its interface & features. They sometimes find it overwhelming! I also experienced occasional delays in responses & difficulty in getting timely assistance especially with the design tools.

Summary: Overall it is good, that is why I am still a customer. The 3d planner is great for showing customers what their space could look like.

Positive: A good place for potential customers to locate a pro from a site that specifically is geared to the industry, instead of a generic search engine.

Negative: The software is robust...too much for a company that already has procedures in place. If you are starting out, this would be a great one stop integration service.

Summary: Worst of worst. Paid for year. What a loss. Customer service is not great. Don’t want to listen to their customer.

Positive: Nothing is better about it. At demo they show some good points but when you stat using than you know you still have to make or feed your input and some price. Will not give you material list. You think you are paying something to save time to make estimate but in end you will waste more time learning and still have to figure material. their AI is joke.

Negative: Would not recommend to anyone . There are better options out there. Before you jump in and pay for it get full free trial. Their main focus is on payment. Where they can make 3% from your estimate

Summary: Awful, terrible, couldn't describe it in a worse way. They don't reply either. Clearly don't care about their reputation online.

Positive: Nothing - I got played by them.

All they do is send you emails and try to book you in for a call.

They gave me 0 genuine leads.

Negative: Customer service.
Product.
Cost.
Return on investment = 0.