Help Desk Premier Description

Help Desk Premier is a user-friendly IT support application that can be set up on your network within minutes (and we can assist with installation) or can be hosted on our servers for convenience. Regardless of the industry you serve, your organization depends on effective tools to deliver exceptional customer service. BrightBox Solutions offers a flexible and scalable solution that is simple to operate, ensuring you have a versatile way to achieve optimal performance. Our Professional Edition is complimentary for up to two users, while those with more demanding requirements can opt for our Enterprise Edition, which provides essential features at an affordable price. This ensures that all businesses, regardless of size, can access top-notch support tools.

Pricing

Pricing Starts At:
$995 one-time payment

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Help-Desk-Software
Year Founded:
2009
Headquarters:
United States
Website:
www.help-desk-software.com

Media

Help Desk Premier Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Help Desk Premier Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Help Desk Premier User Reviews

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