Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Harmony is a smart chatbot solution that seamlessly directs website visitors to relevant content, collects lead information, and connects discussions to the right team members. This service is enhanced by our collaboration with Drift in higher education. Always available and ready to assist, Harmony ensures that your website effectively represents your institution. Mongoose’s Harmony solution provides your site with a voice that operates around the clock. Staff members can engage in live chats when possible, or the bot can handle inquiries to help visitors find the information they need. Additionally, you have the option to personalize the branding to reflect your school's identity. It efficiently connects visitors to the right department or individual through targeted questions. Multiple team members can participate in a chat, and notification alerts keep track of visitor inquiries. Furthermore, when it’s time to transition to a more personal interaction, visitors can easily schedule meetings with staff directly through the bot, making the entire process feel seamless and intuitive. This capability not only enhances visitor experience but also streamlines communication within your institution.
Description
Mongoose OS is an open-source operating system available in two variants: Community and Enterprise. It offers reliable Over-The-Air updates, secure device provisioning, and remote management, ensuring trusted and proven performance in various applications. Released under the Apache 2.0 license, it allows for commercial licensing and support options. Mongoose OS has been integrated into numerous commercial products, with hundreds of millions of devices actively deployed in production settings. As a recognized partner of Google Cloud IoT Core, it is also recommended by Microsoft Azure IoT for its capabilities in OTA updates, automatic device management, and large-scale firmware deployment. The Azure IoT Hub showcases how to effectively manage firmware updates for devices using Mongoose OS through Over-The-Air capabilities, while Google Cloud IoT Core utilizes MQTT for seamless communication between devices. This robust platform continues to evolve, catering to the needs of developers and organizations focusing on IoT solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS IoT
No
Google Cloud IoT
No
IBM Watson
No
Microsoft Azure
No
wolfSSL
Yes
Integrations
AWS IoT
Yes
Google Cloud IoT
Yes
IBM Watson
Yes
Microsoft Azure
Yes
wolfSSL
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.89 per unit
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mongoose
Founded
2014
Country
United States
Website
www.mongooseresearch.com
Vendor Details
Company Name
Cesanta
Founded
2013
Country
Ireland
Website
mongoose-os.com/mos.html
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
Yes
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
No
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes