At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues.
As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business.
Set the gold standard with Silverware.
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Modernizing communication for your business, our service connects your business number seamlessly with your employees' phones. With an array of incredible features, callers can navigate through a dial menu voiced by professional actors, allowing them to make purchases, listen to MP3s, or reach specific staff members with ease. You can conveniently make and receive calls using your number across various devices without the caller being aware of the multiple lines. Employees benefit from hidden in-house menus, can transfer calls, and send voicemails directly to their email, all through an intuitive dialpad. Implementing these business functionalities requires no additional software or hardware, making it hassle-free. Your dialpad becomes a vibrant tool, enabling the effortless transfer of your business or personal number at the touch of a button. Choose from an array of contemporary voice features tailored for your business or personal line, and we'll handle the activation on your existing phone without any effort on your part. Our commitment is to adapt your number to your evolving needs whenever you desire.
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Restaurant POS One
Restaurant POS One is a web-based platform tailored for the management of restaurants, cafés, and bakeries. This system enables businesses to oversee dine-in, takeaway, and delivery orders, issue kitchen tickets, manage billing, monitor inventory and purchases, control staff access, and analyze sales reports all from a single interface. Additionally, it offers features such as table layouts, customizable menus and item selections, combo deals, recipes, supplier information, cash shifts, and expense management. With its role-based access, it caters to the needs of owners, managers, cashiers, servers, and kitchen staff alike. The platform is designed to be responsive, ensuring smooth operation on desktop, tablet, and mobile browsers, thereby linking front-of-house service with kitchen operations and back-office management seamlessly. Furthermore, its comprehensive functionalities make it an essential tool for optimizing restaurant efficiency and enhancing customer experience.
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HaloPOS
HaloPOS serves as a comprehensive platform for point-of-sale and venue operations tailored specifically to the hospitality sector in Australia. It seamlessly integrates various functions such as counter and table ordering, QR code and online pickup orders, kitchen display systems, printer routing, EFTPOS payment reconciliation, as well as the management of menus and reporting for sales, GST, and BAS. This versatile system caters to a wide array of establishments including restaurants, cafés, takeaway spots, bars, pubs, and hotel food-and-beverage services. The compatibility of tablets, printers, and payment terminals is determined by the specific requirements of each venue. Those utilizing cloud-hosted plans must ensure they have internet access, while those with an on-site license can operate the POS locally on a mini PC, keeping in mind that card authorization and cloud connectivity have distinct requirements. Additionally, an optional Voice AI feature can handle phone inquiries and menu-related questions, prepare drafts for pickup orders for staff to review, and facilitate communication among staff members. This Voice AI service is billed separately according to trading days and venue specifics. Furthermore, HaloPOS offers assistance with menu configuration, hardware evaluations, and the transition process, ensuring a smooth implementation for all users.
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