Gleap Description
Communicate directly with your users to build better software. Bugs can be fixed 10x faster than other competitors. Allow users to pinpoint exactly where it occurred. Replay bugs exactly the way they happened. You can see things through the eyes and opinions of your users. Let users know that they are heard. Establish trust and relationships with your customers. Surveys based on user feedback. Targeted surveys provide user insights that can be integrated directly into your app or website. You can integrate in minutes using mobile and web apps. All your tasks can be managed, tracked and assigned in one place. Users can draw the bug and choose where it is. Integrate Gleap to automate your workflow with all your favorite platforms, including Zapier. Your users will know that you appreciate them when they spot something isn't right. Get 40% more productivity with bug reports. No more trading emails with users.
Gleap Alternatives
Delighted
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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Issuetrak
Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
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Userback
Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development.
Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays.
Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates.
Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.
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Bird Eats Bug
Catch, report and fix bugs faster.
Screen recording with console logs
Have you found a bug? You can create a screen recording by closing another application. Bird replays automatically include console logs as well as other technical data (browser and OS, screen size, etc.). To help developers spend less time fixing bugs and unnecessary back-and forth.
More information about Bird
Who is Bird for?
Web development teams are primarily PMs, Engineers and QA. Designers are also important. Bird can also be used by non-technical employees to improve bug reports.
Quick setup
Takes quite literally 5 minutes. You don't need any technical or coding knowledge.
JavaScript error tracker
Bird will automatically notify you of JavaScript errors on pages that you choose.
Learn more
Integrations
Company Details
Company:
Gleap
Website:
gleap.io
Media
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Product Details
Platforms
SaaS
Android
Type of Training
Documentation
Videos
Customer Support
Phone Support
Online
Gleap Features and Options
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