• Name: Aleksandra B.
    Job Title: HR specialist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Company at work

    Date: Sep 06 2023

    Summary: I recommend Firmao.

    Positive: System speed and efficiency. Ease of use of the program,
    can be adapted to the company.

    Negative: No objections, everything works fine.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sales Manager
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very usefull

    Edited: Sep 06 2023

    Summary: We found it clear and very easy to operate. It has got many options and useful functions!

    Positive: Firmao is a very useful CRM tool.

    Negative: We have not spotted any disadvantages so far.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My review

    Date: Sep 04 2023

    Summary: FIRMAO is a great tool to increase the convenience in the office. It's simplicity makes it accessible to everyone.

    Positive: The software helps to manage a great amount of data by gathering them in one place. This makes it so much more convenient while searching for client information. Another advantage of FIRMAO is that it's straightforward, so it's easy to learn.

    Negative: No disadvantages have been spotted yet. The software is used almost everyday in the office.

    Read More...
  • Name: Justyna Z.
    Job Title: Sales Specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Firmao review

    Date: Sep 01 2023

    Summary: FIRMAO is very easy and convenient CRM, full of useful function which really help to improve company.

    Positive: The biggest pros is that you keep everything in one place. It's very helpful that you can find all things about customers: invoices, orders, e-mails etc. Personally I really appreciate customer and technical support.

    Negative: We use FIRMAO about three years and it's really difficult for me to find anything I don't like about this system.

    Read More...
  • Name: Kasia T.
    Job Title: Administration
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All in one

    Date: Aug 30 2023

    Summary: I like that Firmao is so easy to use. And if I have any problem - their support is always there to help.

    Positive: I have been using the system for some time. The entire company works flawlessly. Calendar and CRM are super!

    Negative: I have everything I need in one place, they adjusted the system to my needs, so there is nothing I don't like about it.

    Read More...
  • Name: Kinga K.
    Job Title: User
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to go

    Edited: Aug 16 2023

    Summary: A comprehensive and easy-to-use program.
    Everything you need for invoicing in one software. Easy and intuitive operation, quick and efficient help in case of doubt.

    Positive: Everything you need for invoicing in one software. Easy and intuitive operation, quick and efficient help in case of doubt.

    Negative: Changes in graphics, do not affect the quality, you just need to get used to it.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review of Firmao CRM

    Edited: Aug 16 2023

    Summary: I recommend - in my opinion, the system is a great help in running a company, both for a company that is just entering the market and for one that has been operating for many years.

    Positive: In my opinion, the biggest advantage of the Firmao CRM system is its orderly appearance. I can easily find the functions I need. In addition, the system is multifunctional, everything is in one place.

    Negative: A disadvantage may be the lack of integration with social media.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very fast CRM

    Date: Aug 08 2023

    Summary: Comparable to other CRM systems, but they need to work on the graphic design. I appreciate the support and help - especially in the initial stages of use.

    Positive: Full records of activities performed by employees, invoices, offers, projects in one place - very useful.

    Negative: Initial setup requires watching instructional videos but I'm not entirely convinced that this is a downside. I tested many solutions and it looks very similar.

    Read More...
  • Name: Andrew W.
    Job Title: Selling specialist east coast
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Firmao is literally the best CRM

    Date: Jul 25 2023

    Summary: Firmao is the software you are looking for when buying CRM, not like others when you either have to buy every option separately or it's just too difficult to set it up right. Firmao is straightforward with user - the biggest advantage of all.

    Positive: Easy to use and set up. A lot of great functions, which I use daily in my company. Great support, with a lot of patient to fix all problems. Great integrations with programs that are very useful.

    Negative: I don't think there is any, maybe there was slight problem at the beginning (first set up), but very helpful guy from tech support solved our problem very quickly and I could quickly configure software for my company.

    Read More...
  • Name: Simon T.
    Job Title: Deputy director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Satisfied Firmao user

    Edited: Jul 20 2023

    Summary: I have used several CRMs and among them, Firmao seems the best to me. Simple intuitive system that improves the daily management of the company. I recommend.

    Positive: Thanks to Firmao I have all the necessary things in one place. It allows me to manage my warehouse, customer relations, manage my calendar and working hours of my employees.

    Negative: I was missing some integration, but after contacting Firmao this was quickly streamlined.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Boss
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Firmao is a great product

    Date: Jul 14 2023

    Summary: I use the system for over 3 years and never faced any critical issues. Small things were resolved quickly.

    Positive: Easy to use, user friendly interface, comprehensive functions. Good customer support.
    Helps automating daily work and data exchange.

    Negative: Some functions and document templates could be better. Document designer could also work better and be more user friendly.

    Read More...
  • Name: Damian G.
    Job Title: Boss
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable partner

    Edited: Jun 26 2023

    Summary: We have been searching for a CRM system that meets our requirements, and we finally found Firmao. It is a highly customizable tool perfectly tailored to our needs. Firmao facilitates customer data management, significantly improves sales efficiency, and enables better monitoring of the customer service process. Additionally, its invoicing module provides us with constant visibility into the company's finances. We wholeheartedly recommend this system.

    Positive: Easy to use, clear interface. You can customize the system functions individually. It has everything we need.

    Negative: No integration with social media. The rest is very good.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Thoughts about using

    Date: Jun 22 2023

    Summary: Overall Firmao CRM is a good system with lots of useful features; I recommend it for small and mid size companies like mine. It helps with a daily workflow.

    Positive: Firmao CRM is really easy to use, I didn’t have any problems when starting using it. If I need something it’s not hard to find; I can effectively run my business without worries. I'm really satisfied - you can customize everything you want; system is pretty intuitive.

    Negative: Sometimes more advanced options are hidden, but you can find then anyway.

    Read More...
  • Name: Aisha C.
    Job Title: HR Specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A combination of practical and cheap CRM.

    Edited: Jun 22 2023

    Summary: I have been using it for several years and am very pleased! In the end, I managed to find something that suits me perfectly - a combination of a cheap and easy to maintain CRM system. Thanks to this platform, you can effectively manage all business processes from anywhere and at any time.

    Positive: - Comprehensive customer relationship management: the system offers a wide range of features that enable effective customer relationship management. You can track contacts, interaction history, task schedule, marketing campaigns and much more, all in one place.

    - Customization and customization: The program provides the ability to customize the field, views and workflows to the individual needs of your company. You can create custom fields, define automation rules and customize the interface to your preferences.

    - Integrations with other tools: the tool offers a wide range of integrations with popular business tools, such as e-commerce systems, marketing automation tools or project management platforms. This allows for smooth data transfer between different platforms and even greater work efficiency.

    Negative: - Steep learning: Due to the advanced features, some effort and time may sometimes be needed to master the system and use all its capabilities. Can be a bit of a steep learning curve for new users.

    - Lack of specialized features: although the system offers many features, it may not meet all the specialized requirements of some industries. If your business has unique needs, additional integrations or custom solutions may be required.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sales Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Used since more than 10 years

    Date: May 17 2023

    Summary: I appreciate the program for its versatility and multitasking. A huge number of filters allows you to sort out any data. We have been using it for years and so far we have not found a better software at this price.

    Positive: I appreciate the program for its versatility and multitasking. A huge number of filters allows you to sort out any data. We have been using it for years and so far we have not found a better software at this price.

    Negative: Very expensive individual conversions, long waiting times for technical assistance.

    Read More...