• Name: Pharma G.
    Job Title: Production company
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My review

    Date: Nov 13 2023

    Summary: In conclusion, Firmao CRM has many advantages that can help pharmaceutical companies manage customer relationships and business processes. However, it is necessary to consider both the benefits and challenges of implementing such a solution and tailoring it to the company's specific needs.

    Positive: Firmao CRM helps monitor and manage customer contacts, which can be especially important in the pharmaceutical industry, where building and maintaining customer relationships is key.

    Negative: Implementing and maintaining a CRM system can involve costs for licensing, training, customizing the system to fit the company's needs, etc.

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  • Name: PetShop X.
    Job Title: Vet
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Firmao review

    Date: Nov 07 2023

    Summary: Firmao CRM has been a game-changer for my pet shop. It has helped me to streamline my operations, improve my customer service, and increase my sales.

    Positive: One of the biggest benefits of Firmao CRM is that it has helped me to automate many of my tasks. For example, I can now send automated emails to my customers about upcoming appointments, new products, and special promotions. This has saved me a lot of time and allowed me to focus on other aspects of my business.

    Negative: The implementation of the system was time-consuming.

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  • Name: Oliver M.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Firmao user

    Date: Nov 06 2023

    Summary: I have been using Firmao for some time. It's a good CRM system that offers a wide range of features and integrations. It helps manage contacts, track sales, and automate marketing. The system is especially useful for SME companies that want to implement a CRM system, but do not have large budgets.

    Positive: Intuitive, clear system, good price, lots of integration, makes it easy to manage employees and customers.

    Negative: Implementation of the system was time-consuming.

    Read More...
  • Name: Abby G.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good system

    Date: Oct 30 2023

    Summary: Good system at an attractive price. This is the best CRM that exists on the market. I am satisfied with the use, I do not intend to change.

    Positive: I have been using Firmao for several years. I have no reservations about the system, support is always helpful and responds quickly. I recommend.

    Negative: A stable Internet connection is needed for the system to work properly. I don't see any other disadvantages of the system.

    Read More...
  • Name: Carl S.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great CRM

    Date: Oct 26 2023

    Summary: Firmao CRM is very user-friendly and easy to navigate. Even users with no prior experience with CRM software can quickly learn how to use Firmao.

    Positive: Firmao CRM offers a wide range of features, including contact management, lead management, sales pipeline management, customer service management, and marketing automation. This makes it a one-stop solution for businesses of all sizes.

    Negative: Some features were hidden, but thanks to quick technical support we received helpful answers.

    Read More...
  • Name: Solar company S.
    Job Title: Solar company
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review Firmao

    Date: Oct 13 2023

    Summary: Thanks to the Firmao CRM system, we can respond to customer inquiries quickly and efficiently. As a result, we can build positive relationships with customers and increase their loyalty.

    Positive: One of the biggest advantages of Firmao CRM is its intuitiveness. The system is easy to use, even for people who have no experience with such programs. As a result, our employees learned to use the system quickly and efficiently, which allowed us to save time and improve work efficiency.

    Negative: High licensing costs can be a handicap for small and medium-sized PV companies.

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  • Name: Adam C.
    Job Title: Project Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great CRM

    Date: Oct 11 2023

    Summary: I recommend this CRM system for every company with sales process.

    I have been using it for almost 2 years and I am satisfied.

    Positive: - really good for sales process
    - you can do your own kanban and filter it really easily
    - the program is "user-friendly"
    - good communication with staff
    - individual solutions

    Negative: - you have to pay a fee for every change in your CRM

    Read More...
  • Name: Marcelina B.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good system in the practice

    Edited: Oct 10 2023

    Summary: We have been using Firmao (Firmao.pl, Firmao.io) continuously for six years and despite the significant development of our company, that system give us all what we need. I recommend it very much.

    Positive: Functionalities.
    Fast, effective support.
    Personalisation possibilities.
    Intuitive usage and implementation.

    Negative: There is lack of disadvantages in that system because it is optimal for me.

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  • Name: Gaston O.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic CRM

    Edited: Sep 28 2023

    Summary: I recommend the system to those users who expect something more from CRM. FIRMAO gives you something more. The combination of ERP and CRM system functions is what our company was looking for.

    Positive: In our company, FIRMAO works great. The system is intuitive and easy to use. The offer panel allowed us to standardize the appearance and content of the prepared offers. An important advantage of the system is the ability to configure it to individual needs.

    Negative: A tool to analyze won and lost sales opportunities would be useful. A good idea to improve the functioning of the system would be to optionally send notifications to e-mail.

    Read More...
  • Name: Krzysiek P.
    Job Title: Sales specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Absolutely Gamechanger!

    Date: Sep 27 2023

    Summary: I'm using a Firmao for the last 5 years, employee efficiency and offer effectiveness have significantly increased over this time thanks to a wide range of templates. In case of any failures, which happened maybe twice, the technical support resolved them within a moment.

    Positive: + wide range of possibilities
    + easier management of the company
    + clear and transparent service
    + professional and quick service

    Negative: - I didn't notice any cons during using a Firmao..

    Read More...
  • Name: Natalie G.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Firmao

    Date: Sep 27 2023

    Summary: I started using Firmao on the recommendation of my friend. i am satisfied, i am not thinking of changing the system.

    Positive: With CRM, I can improve my company's operations. Firmao allows me to manage my warehouse, customer relations, control the status of my warehouse, manage the calendar and working hours of my employees.

    Negative: I have no objections, only to use this system efficiently you need to have a stable Internet connection.

    Read More...
  • Name: Mark T.
    Job Title: Business owner
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very useful software

    Date: Sep 22 2023

    Summary: I like Firmao. It is a great program especially when you want to improve your company and stay up to date with technical advantages. Also, tech support is a big help. They try to fix every issue you have. I can't complain. I can recommend Firmao to every business owner.

    Positive: The best things about Firmao are price and convenience. It is easy to use. It helped my team to become more effective in sales.

    Negative: I was missing crucial integration, but thankfully Firmao helped me to solve my issue.

    Read More...
  • Name: Patricia B.
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nice CRM

    Date: Sep 22 2023

    Summary: I am satisfied with Firmao's offer, it is everything I need, good prices, great support, it is ok for me.

    Positive: Firmao makes easier for me to collect information about clients and their needs. This allows me to provide faster and more personalized customer service.

    Negative: CRM offers many features and capabilities that may be difficult for employees to master. It was necessary to train employees in how to use the system so that they could fully use its potential.

    Read More...
  • Name: Pawel S.
    Job Title: User
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good CRM

    Edited: Sep 21 2023

    Summary: Firmao CRM is helpful in running your business. increases productivity, helps your business, increases sales, improves customer service.

    Positive: Firmao CRM helps automate many customer service tasks. Customer and transaction data is organized, making it easier for employees to access the information they need to provide excellent service.

    Negative: The implementation of the system was time-consuming.

    Read More...
  • Name: Justyna A.
    Job Title: Saleswoman
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review crm

    Date: Sep 20 2023

    Summary: Firmao makes running a business easier and has the best prices for me compared to the competition. I recommend

    Positive: What I like most about Firmao is that I have everything in one place. The system is transparent. I have access to invoices, I control the status of products, I can see the working time of employees.

    Negative: Requires taking the time to read the instructions.

    Read More...