Feefo Description

Real people. Real reviews. Real reviews. Feefo takes the guesswork out growing your business and creating the best customer experience. Feefo gives insight and tools to help you build relationships, improve brand reputation, and make informed decisions about the future. Feefo gives you the technology and support you need to connect with customers, generate great results, and have a clear view of your business. Feefo is powered and managed by a dedicated team made up of business experts, inventors, creatives, and business professionals who believe they are part of something special. We value integrity and don't have any ulterior motives or hard sells. We are simply here to help businesses of any size to establish trust with customers, provide better experiences, and achieve success. We are here to help you every step of your journey.

Integrations

API:
Yes, Feefo has an API

Reviews

Total
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features
design
support

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Company Details

Company:
Feefo
Year Founded:
2010
Headquarters:
United Kingdom
Website:
www.feefo.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Feefo Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Feefo Lists

Feefo User Reviews

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