Eventleaf Reviews

Summary: This review reflects our interaction with the registration process and Eventleaf interface since we have yet to hold the conference. Based on our experience, we found working with the software easy and user-friendly. We have been very pleasantly surprised with how customizable the software has been. We have been encouraged to collaborate with the customer service team to troubleshoot aspects of the website and app that we’d like adjusted to our specific needs. The team is responsive via email and has been there to answer our questions. The interface allowed us to visualize how the registration and mobile would look easily. The registration process and data collection provide us with the information we need and are easily exportable. Their integration with printers to allow for registration name tag printing was an impressive feature. Our one suggestion would be integrating registration options (sessions) into the agenda on the mobile app. Based on our experience, we could not have attendees see an agenda that reflects their personal registration. A workaround is to have the attendees 'favorite' the sessions and then filter by 'favorite.' Another con for us was that we didn’t need the event website but rather chose to use our own for the event details. Unfortunately, the event title on the registration page required a link to the Eventleaf event webpage (which we didn’t utilize). The team was looking into this, but it was a con for us and our use case. Overall, we are quite happy with the value of Eventleaf based on the price and features!

Positive: Since we have yet to hold an event, this review will focus on the features we liked best during our interaction with the registration process and Eventleaf interface:
What stood out most was the customer support we received throughout the process. The team at Eventleaf was responsive to emails and was willing to schedule calls to answer any questions we had during the developing phases.
Eventleaf offers great value for the price. The platform is affordable while still providing essential features for our event.
Building the registration page and mobile event app was super straightforward. The interface was user-friendly, and the preview option reassured us that our final product would be effective.
We have been very pleasantly surprised with how customizable the software has been. We have been encouraged to collaborate with the customer service team to troubleshoot aspects of the website and app that we'd like adjusted to our specific needs.
Their integration with printers to allow for registration name tag printing was an impressive feature.
We love the detailed and personalized event confirmation email recipients receive after registration. This will make changing their registration and checking in at the event simple.
We love that registrants can assign or add someone else to help them manage their registration. We work with very high-level individuals who will find this function very handy.
Adding speakers was a super easy process!

Negative: One way we used registration was to gauge interest and ensure popular sessions were not running concurrently. Therefore, our agenda and session options could differ from the initial registration form. However, based on the interface, session registration options can only be changed by having the attendees alter the registration. The best-case scenario would have been to allow registration option times to be adjusted without having attendees modify the registration.
Another con for us was that we didn’t need the event website but rather chose to use our own for the event details. Unfortunately, the event title on the registration page required a link to the Eventleaf event webpage (which we didn’t utilize).
The final con was that it would have been helpful to have the registration sessions the attendee has picked inform a personalized agenda. Based on our experience, registration options indicate the sessions the attendee will attend, but the app's agenda shows all the agenda items (not filtered by registration). The workaround is having attendees favorite sessions they are interested in and filtering by 'favorites'; however, based on our experience, we could not see the data on favorited sessions.

Summary: Overall I would recommend Eventleaf, especially for small nonprofits like us. They offer an affordable alternative to some of the bigger companies, the interface is generally user-friendly and has a professional look, and the customer service really sets them apart.

Positive: With Eventleaf, we've never had to rely on a video library of how-to tutorials. We've had ready access to a consistent account rep who helps us set up events on the EL platform and troubleshoot issues if/when they arise. During our (in-person) conferences, we can get tech support on the phone quickly. As an event organizer, I find this aspect of Eventleaf outstanding.

Negative: Eventleaf doesn't have all the reports we'd like to pull regarding registration and attendance, and I wish the participant surveys could be exported to an Excel spreadsheet.

Summary: It's a well rounded software that we are eager to utilize with future conferences. it has all the features we need in terms of registering for an event and tracking reports, as well as advertising the event and checking in attendees.

Positive: All in one event and registration management software and app that is easy to use for admin and attendees.

Negative: Could not utilize payment features fully since payment processor did not accept business in Belize currency.

Summary: Overall it's better than email blasts or MS Outlook event updates so it's great to utilize for information blasts to everyone. It is definitely annoying to use at times as the text editor defaults to different fonts as you're typing, so always having to go back and change each line separately can be a challenge.

Positive: We love that we can have a dedicated website to share links to our clients and staff. Being able to present all of our event details in one area is the reason we choose to utilize EventLeaf. Since we use this product for internal events, we can easily make changes to the event and update the site and just send out a notification to staff saying items have changed and they'll always have the new information on the website without scrolling/ scouring through old emails.

Negative: It would be nice if we could change the names of some of the Dialog boxes so we can utilize pages for something different than it was originally intended for.
ie. the hotels/ accommodations page is rarely used, so we'd love to be able to use it for something else and we are never able to change the "Choose Room" button. So it looks out of place.