
Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
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The sovereign AI that turns every answer into lasting expertise.
Cut response times by up to 90%. Optivalue.ai automates information discovery and drafting, freeing experts for the high-impact personalization that wins bids. It acts as an expert librarian for your knowledge base: submit a questionnaire — RFP, audit, security or compliance — and get a complete, source-verified draft in minutes.
Every answer is built on 89 Domain-Specific Language Models specialized by function and industry, not a generic LLM. Each answer carries a 0-100 confidence score and precise source citations (document, page, timestamp) for full traceability. When no source supports an answer, Optivalue.ai says "I don't know" rather than hallucinate. You don't just answer correctly — you prove it.
It's an engine of progress for your organization. Optivalue.ai runs a gap analysis to identify weaknesses in your documentation. Following the recommendations strengthens your internal documents and builds lasting expertise across the organization.
Your data stays yours: a private AI per client, never shared, deployed on-premise or in a sovereign cloud. Enterprise-grade security, compliant with GDPR, ISO 27001, HIPAA, SOC 2 and FedRAMP. All plans include unlimited users and unlimited projects. Start your 14-day free trial — no credit card, no commitment.
Trusted by L'Oréal, Stellantis, Thales Alenia Space, Exaion (EDF Group), Equans and Mango. Winner of the European Sovereignty Prize 2026 (AI category).
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Demoboost
Incorporate demos as a dynamic and captivating component of your marketing strategies or website to attract more qualified leads and achieve greater returns on investment. By connecting with potential clients through customized demos, you can increase the number of responses and secure more meetings. Streamline your demo preparation and presentation process, while enhancing your chances of closing deals by engaging prospects with accurate, personalized demos, interactive follow-ups, and comprehensive tracking of customer interactions. Provide an enjoyable experience for both customers and staff with accessible and interactive training resources that also allow for monitoring progress. Highlight integrations effortlessly by merging the interfaces of relevant products within your demo sequence, all without requiring any coding skills. Illustrate multichannel experiences by seamlessly incorporating various assets into your demos, ranging from user interfaces to websites and emails. Develop demos swiftly and effortlessly without needing assistance from your IT team, ensuring efficiency and ease. Avoid redundancy by building a library of demos that can be reused and tailored to meet specific needs, thus maximizing your creative potential. Each demo can be a unique opportunity to engage and inform your audience, ensuring that your content remains fresh and relevant.
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Storylane
You can easily combine product screens, tooltips and videos to convert customers. A product tour allows customers to experience a "try before you purchase" experience. To engage them better, learn how they interact with it. Send personalized demos to your prospects that are aligned with their personas or vertical. Your champion should be empowered to get buy-in from their org. Your deals will close faster than ever. To help customers get started quickly, create a library of interactive product walks. You will see an increase in customer satisfaction every day. You can change text, images, copyright and everything else in the product. (even add your custom HTML). Our advanced widgets allow you to highlight product focus areas and create multiple flows. Your prospects will see how the product works for them. You can personalize the product by role, company, and location. Track the behavior of your prospects by tracking clicks and time spent on certain pages.
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