Microsoft Dynamics 365 Reviews

Summary: Microsoft Dynamics 365 mobile access is typical, at most. It is not the friendliest of mobile apps, and it also has a sorry state of offline configuration. I rely a lot on the support of the individual Dynamics area and I also feel that there was always a solution to all the challenges that I needed to navigate there.

Positive: Microsoft Dynamics 365 is currently used as the recommended consumer partnership monitoring program in my organization's workplaces where I work. We use it to seamlessly manage consumer information and keep an eye on customers and important sales metrics. This makes it very easy for the superiors in my organization to determine our sales pipelines and also the possible sales targets.

Negative: Microsoft Dynamics 365 can be done with enhanced intuition for customers. For example, entering information is often a laborious experience for novice users. Its user interface style is not simplified enough for smooth browsing, specifically on web registration pages.

Summary: Overall, we have relished a lot since productivity has advanced as team are able to automate 90% of their daily chores.

Positive: With Microsoft Dynamics 365 we have been able to automate workflows, sales among other vital business procedures.

Negative: Initially, it was hectic to customize Microsoft Dynamics 365.

Summary: Having been a D365/Dynamics CRM consultant for almost 15 years, you're going to get what you pay for in regards to implementation. It's extraordinarily important to have competent people help gather requirements, design, and implement this in order to get good value and maximum user acceptance out of it. When it's implemented well, it's a huge efficiency driver and offers vast reporting capabilities to managers. When it's implemented poorly, it's a bloated, tedious mess that ends up being more of a burden than anything.

Positive: Lots of functionality, ability to integrate with anything, very scalable, easy to use when it's configured properly, vastly improves efficiency, good reporting capability, easy to make changes to forms, views, etc.

Negative: Need to have an experienced, expensive team to implement it. Buggy when they release updates.

Summary: Positive, but can continue improving. Unified Interface now has uniform behavior between mobile and PC interface. Has many layers of customization if you are into it.

Positive: Once you get used to where customizations are, there's a lot you can do with it. Integration with Outlook and Sharepoint is useful. Ability to spin up multiple testing environment for development is useful for QA.

Negative: Solution dependencies can be a problem. Documentation can be not as useful at times. Licensing through third-party can be confusing and need to keep up to date with license model. Its complexity can sometimes mean getting the right support can be difficult at times. When using customizations, one must be careful when making infinite updates as that may cause a huge backlog that is difficult to remove excess automation jobs.

Summary: Reliable with real-time data access making decisions easy.
It's extremely customizable for the user reports.
More convenient with inventory control.

Positive: Real-time data access makes decision making easy.
Reliable and more consistent with inventory control.
It's easy to customize the interface and personalize the user dashboard.

Negative: It's extremely customizable software with nice user interface.

Summary: Nicely done to effective use different currencies with bank and cash management.
Incredibeast with project planning and forecasting.
Intuitive dashboard.

Positive: It's incredible with efficiency to manage cash by using different currencies.
Incredible for it's effectiveness with project budgeting and forecasting.

Negative: Love it's reliability with project planning and budgeting.

Summary: Easy to track all items in the company.
Reliable to integrate all departments together.
Efficient with running depreciation.
Quite convenient with bank account reconciliation.

Positive: Reliable with Fixed Asset management and easy to run depreciation.
Superb experience with bank account reconciliation.
Journal entries helps alot with reversal.
Customization of invoices.

Negative: Great and best ERP with bank account management and inventory control.

Summary: Easy to get reports on finances thanks to charts of account.
Super efficient with payroll management.
Real-time helps with decision making.

Positive: Very accurate with reporting on finances of the industry.
Most convenient with Purchasing and supply.
Super supportive customer service.

Negative: Most convenient and very reliable with financial control.

Summary: Best experience and effortless with marketing by integration with CRM.
Great with financial reporting and cash management.
Easy to do inventory control and helps to get stock reports.

Positive: Efficiency to manage different bank accounts and petty cash in the organization.
Reporting is perfect and more accurate.
Reliable with inventory control.

Negative: Great ERP and efficient with inventory control and its easy to customize.

Summary: Overall, Microsoft Dynamics 365 has reduced administrative obligations since it fills lead data automatically.

Positive: We have succeeded to connect and personalize all retail experiences in every channel with Microsoft Dynamics 365.

Negative: Web API enhancements are a bit contradicting to use.

Summary: Overall, Microsoft Dynamics 365 has allowed me to track and analyze conversations about the company brand, thus improving clients insights.

Positive: With Microsoft Dynamics 365, i am able to store and access data in a centralized location.
It has been easy to automate sales and marketing.

Negative: It was overwhelming to customize features available on this program, but we partnered with a third-party consultant, which handled the implementation strategy.

Summary: Overall Dynamics 365 from Microsoft is a great ERP cum CRM tool which is cloud based and part of Office 365 providing a range of useful features and a flexible pricing model.

Positive: Microsoft Dynamics 365 is a cloud based ERP tool that also doubles as a CRM - Customer relationship management tool. It features intelligent virtual agents which provide a great experience to customers via multiple channels. It provides integration with other Office products and Linked In as well.

Negative: The mobile apps provided are pretty limited and needs major update to be useful.

Summary: If you're ever going to build a large business, you will definitely need a CRM to take care of a lot of things, the CRM apps industry is ripe with options but Microsoft Dynamics, with its entire Microsoft ecosystem is an excellent solution.

Positive: - The ease of implementation is really great. You can get everything that Salesforce can give you at the fraction of the effort.
- Highly customizable and flexible.
- The entire Azure ecosystem makes it better than anything else in the competition.

Negative: - No major cons except that a better support can be provided.

Summary: It easily enriches user experience which will enable employees to complete task anytime anywhere.
It allows team collaboration without without having to switch applications.
It allows user to effectively manage sales orders.

Positive: It is user friendly and easy to customize.
It is very efficient in tracking of sales, billing and marketing.
It is very effective in storing of customer data hence allows followup history.

Negative: It help combines components of customer relationship management and enterprise planning and so far there is no any difficult while using it. Perfect.

Summary: It has a great task management for appointments email tracking and notes hence doing a great job integrating with other applications.

Positive: Great automation features.
Easy to customize and integrate.
Strong ecosystem of apps and support.
Users friendly.

Negative: It does not thread email conversation.
Can be slow at times considered to how much data it may contain.