Dropbox Reviews

Summary: I have been given insanely bad support. I paid (have receipt of payment) for a Pro account back in April. All was good until a few weeks ago. About 3 weeks ago I started receiving the following message: "Your Dropbox is full! Upgrade to get more space." I have 2 terra bytes of space I paid for. Support refuses to acknowledge my problem. Over the past 3 weeks, I have wasted hours and hours of my time trying to get this resolved. The numerous responses to my request invariably end up with support saying I need to upgrade. Round and round I go. I have tried email, twitter, chat, this community space and have even sent a snail mail to get this resolved. Absolutely no way to speak to a human. Terrible, horrible, time wasting "support". If I could only quit Dropbox and ask for a refund but I am sharing important files with colleagues and need to be able to exchange files with them. This is a disaster!

Positive: Until two weeks ago it was working fine. No complaints. It's hard for me to come up with anything positive to say.

Negative: Technical support is atrocious. I have wasting hours and hours of time trying for them to resolve my account problem.
As to the software component; I find the process of recovering files difficult.

Summary: I almost stopped using it because its complications, comparing to other storage solutions out there.
They need to simplify and offer a competitive storage packages that match other similar solutions.

Positive: At the very beginning when it started, it was maybe the only one in cloud storage solutions out there.

Negative: They didn't upgrade their self enough to compete with other similar cloud solutions that came after them.

Summary: It is an okay platform for cloud based file management. It is easy to use and set up. We used it for media that we shared between staff and it worked well for that.

Positive: The platform allows you to share files and access them via the cloud. The interface is easy to use. Easy to set up an account.

Negative: I am not confident in the security of Dropbox. It is too easily accessible for me to put any sensitive files.

Summary: It is easy to use but it can be very expensive especially if it is not being used on a routine basis.

Positive: I love that I can share big projects with ease with anyone outside of my organization. Drop and share is easy.

Negative: It can be a bit high in price and doesn't provide for smaller packages.

Summary: Overall, I think it’s a great software. It just isn’t as intuitive for me, and so I haven’t had the best experiences with it.

Positive: I think Dropbox is an excellent way for people to send large files, videos, documents, etc over the internet. It just has some user interface issues.

Negative: I think it isn’t entirely user friendly. I feel like I have to re-learn how to send documents every time I use it. Some of that is because I don’t use it particularly often, so I’ll forget and then have to figure it out all over again the next time I use it.

Summary: Dropbox gets the job done, but several features pertaining to user experience could be finessed for a more please experience.

Positive: Dropbox seems to be nearly everyone's go-to cloud-based storage. This means when sharing files, this is a safe bet. Many people are familiar with how to retrieve and store files on this platform, and for the most part it is very user friendly.

Negative: The platform feels clunky, and I have a lot of examples of this.
When being added to my company's dropbox, my new computer was rendered useless because it automatically tried to add ALL files to my computer's hard drive. It did this to several of my coworkers as well. Once you set up selective sync this isn't an issue, but actually GETTING selective sync set up when your computer is trying to download 1000+GB of info is a very frustrating experience.
When using the dropbox app, every time you try to move files from a shared dropbox to your desktop (or whatever kind of local storage), it defaults to trying to remove the files from the dropbox for EVERYONE. Why is that the default? It prompts you every time that you are about to remove the files for everyone, but it doesn't give the option to adjust this setting. If you were clicking rapidly, it would be easy to miss and accidentally delete files.
When uploading to other platforms, such as a DAM, you cannot upload directly from dropbox. You need to move the files to some kind of local storage, thus I am having to deal with this annoyance quite often.
When viewing files on the dropbox in browser I find the file information inconsistent in how it is presented and downloading files is sometimes a pain.

None of these issues are majorly problematic-- it just really makes the user experience less enjoyable. I've used other cloud-based storage platforms and found them to be a better user experience, for example Box.

Summary: Overall I was pleased with the easiness of uploading the documents. And it also allows you to share the files with others so that helps a great deal. I will continue to use this as a default software.

Positive: Dropbox is very easy to use... It is as simple as a slide of the document over from your desktop or download folder and dropping your file into the spot.

Negative: Sometimes it takes a little longer to load the document but that may be based on the size of the file. Not bad though.

Summary: I started using Dropbox ever since high school and it has enabled me to store files in a secure workspace.

Positive: I like the way I am able to access files saved in Dropbox from anywhere as long as i am connected to the internet.

Negative: The pricing is high and requires robust internet access or mobile data to share and synchronize files.

Summary: Dropbox is an excellent cloud storage tool that is user-friendly and secure. It is perfect for keeping important files backed up, especially if you are working on group projects or need access to your stuff from anywhere. Again, Dropbox integrates perfectly with other productivity tools, making it a great option for both personal and professional use.

Positive: I use Dropbox regularly, and I find it super helpful for keeping my files safe and organized. It is easy to use, and I love how I can access my documents on any device, whether it is my phone, tablet, laptop or even through a web browser. The synchronization feature is great, and it ensures that my files are always up to date. The security is top notch too, with encryption that keeps my file very safe. I also love the fact that Dropbox integrates smoothly with other products like Google Workspace and Microsoft Office, making collaboration more convenient without switching platforms. Another great feature is the offline access, which allows me to work on files even without Internet. Also, I can restore deleted files or access previous versions, which is a lifesaver when things go wrong.

Negative: One downside of Dropbox is that the free plan only gives you 2GB of storage, which can fill up fast, if you have a lot of files. Also, the platform's search feature is not the best as it can be tricky to find files based on specific details like size or type.

Summary: Dropbox is a fantastic cloud storage solution. It is user-friendly, secure, and perfect for collaborating with others. If you can handle the pricing, Dropbox is definitely one of the best tools out there for file storage and sharing.

Positive: I find Dropbox extremely easy to use, even if you are not a tech expert. You can access your files from any device, and everything syncs automatically, so you always have the latest version of your documents. The integrations with other tools such as Microsoft Office and Zoom makes it easy to collaborate in real-time without jumping between apps. Dropbox is also super secure, with two-factor authentication and encryption to protect your data, which is a big plus when you are dealing with important files.

Negative: The main downside is that Dropbox can get expensive, especially if you need a lot of storage. The free plan does not give much space, so if you have large files, you will need to upgrade. There are also occasional syncing issues, which can be frustrating if you are working on something urgent.

Summary: Straightforward interface and robust file-sharing capabilities, it is my go-to solution for cloud storage. Reliable syncing and easy accessibility across devices, but has limited free storage space compared to some competitors.

Positive: Straightforward interface and robust file-sharing capabilities, it is my go-to solution for cloud storage. Reliable syncing and easy accessibility.

Negative: Dropbox has limited free storage space compared to some competitors.

Summary: With this platform I have been able to have a site or system for managing my company's files and also be able to protect them without losing files, thus being able to keep everything internal with my work team. With Dropbox I can have a kind of central file container so that they are available to the company's employees, also being able to assign ranges so that they can or cannot access certain files and thus maintain control and security of the files and their data.

I have been able to put together a network of folders which are divided into different levels for each department that is within my company and likewise be able to determine who has access to each of them. In addition, I have also included clients to certain folders when it comes to important documents or photographs storage for properties to be placed for sale. So I have endless options by having a cloud file container that is automatically backed up and well encrypted so no intruders can hijack it. Also, I don't want to forget about the ransomware attack that I had within my company, which helped me with the antivirus that Dropbox has integrated, and that the backup copies allowed me to recover everything.

Positive: Installing and starting is very easy, so I had no issues during setup on new company devices. In addition, it allows proxy connections which gives me the possibility of providing more security to company files since I reduce the possibility of intruders inside my company's main Dropbox account. It doesn't matter what operating system you're running, it's easy to install Dropbox, it's even possible to install it as an extension within any browser.

It has a function that makes it possible to recover one or more files up to a year old, this was useful to me in the past since an employee had mistakenly deleted files from their original Dropbox path and not from their computer, which was the what I was originally going to do. However, this could be resolved as it didn't take long before we noticed, the files were recovered without any issues and without any corruption. This was important because usually when trying to recover some data from a hard drive HDD after erasing it, it will probably recover with errors because it was overwritten or simply not possible because the original seed cannot be found. from the data source.

I can have full control over the links generated to share the files, this was useful for me as I was able to determine the date the link will be unavailable and other things like assigning passwords to the links, allowing certain users to access inside and outside of Dropbox and many more features that make me feel secure in being able to have full control of each and every link that is generated. In addition, I have a section to see all the generated links, thus allowing me to quickly know which files or folders are being shared.

Synchronization is almost immediate, regardless of how many devices are linked, it is possible to see the files uploaded in all Dropbox sessions started on different devices immediately and with little delay. This is important to me because there is a folder that is used within my company to be able to share everything without the need to generate links, just put the file there and download it, that is when privacy within the file itself is not required. So it was helpful to be able to upload something and have it instantly to just pick it up and use it.

Negative: The password system does not have a two-step security in case you do not have an internet connection of the synchronized devices to authorize to see the passwords. This is important to me because I use certain devices only for two-step security unlock and sometimes I forget about it. So a good option would be the one that Google offers, a set of 10 offline mode passwords to be able to access the passwords without necessarily requiring Face ID, Touch ID or Android fingerprints, this for the purpose of practicality.

The speed of uploading and downloading the files is extremely slow, despite the fact that I have contracted a high speed of Internet browsing, Dropbox seems to have a limitation with the speed of its servers, which has a limited amount per user. In general, to counteract this, what I do is the following: if I have several files to upload and they are large and I also want to use all the power of my internet to upload it almost immediately, what I do is that in each of the users who has the main Dropbox account, I upload a part of the files or files simultaneously, this allows me maximum performance and also, since I have a great internet speed, my connection does not collapse. This is the solution that I have been able to establish to upload large files, yes, you have to synchronize with the team which is going to be in favor of uploading said files.

The prices have increased since I started using this platform for years, it is incredible to see how Dropbox costs have evolved, also as I mentioned before, it has speed limits, so I have not been able to stop paying for a plan I have offered. a better transfer speed that is similar to the speed of the internet that I have. I have contacted support several times and they do not seem to give me solutions for that problem. Another thing is that the support is also a bit slow in giving solutions, usually I have no problems with this platform, but the few that I have had have not been solutions that effective and usually I have to wait for future updates to see if whether or not to implement these solutions.

Summary: Dropbox is a platform that has been present in the real estate company for more than four years, the main reason why we started using it was because this platform offered us storage space at a very affordable price, previously we used storage platforms in the cloud that was very expensive when it came to offering us a large storage space. Dropbox has earned our trust a lot, more than 500 employees in our company are using it as the main measure to store files in the cloud, in addition, we no longer have to use any type of removable drive to share documents between employees, with just Using this platform, we can share important documents online, just by using a direct link for each document. In addition, Dropbox has made it possible for our company to protect very important documents and files, we no longer have to store these documents in our computers, in addition, the space on the computers has greatly benefited since we have been able to eliminate unnecessary files and we have also Being able to store files in the cloud and save space on our computers, I consider that Dropbox has been a very important platform for us, and I also consider continuing to use it for the next few years to share documents and files with all my employees.

Positive: Dropbox is a great platform to optimize the storage process in the cloud, since this platform offers a large storage space at a very affordable price, one of the first things I liked about this platform is that it is capable of processing files quickly when they are uploading or when they are downloading, I have enjoyed great speed when uploading files in the cloud when using the version for computers, the web version and also the version for mobile phones, in all three versions the upload of all files has performed amazingly and I have been able to upload a large number of files and documents that are important to me in a very fast manner. Another thing that I liked about this platform is that it has a shared folder, this shared folder is located in the lower left corner, it is easy to access and you can store any type of file or document within that folder, that shared folder It will be visible to the employees or colleagues that you have integrated into your work team. This shared folder is very useful for sharing files immediately. The third thing that I liked about this cloud storage platform is the great sensitivity it has when it comes to editing documents, even though the editing of documents cannot be done together, I can still edit any type of document Word or PowerPoint, as well as Excel-type documents, Dropbox has immediate accessibility to online editing of all types of documents, which helps me to edit documents in the cloud without having to download that document to my computer or device mobile.

Negative: One of the main disadvantages of this platform is that it is not possible to compress files in the cloud, for example, if I want to reduce the download size of a large number of files, it would be great to be able to compress them when using this platform, but currently covered, It doesn't have that function, which causes you to have to download all the files with the original size, It really is very necessary that this function is implemented in order to reduce the download size of any type of file, this function would be amazing within this cloud platform. Another of the negative things about this platform is the upload of videos, I really do not recommend a platform to upload videos in high quality, since this platform in the cloud greatly decreases the quality so that this video can be shared through a direct link or shared folder I recommend that this platform is not used to share videos, the quality that each video decreases is a lot. The third negative thing about this platform is that despite the fact that the original design was quite basic and it becomes very familiar with the users, I consider that it is necessary to implement new interface customization functions, currently this platform does not allow the The user can modify the interface to their liking, the color of the general interface cannot be changed in any of the available versions, in addition, I cannot change the design of how the files stored in this cloud are displayed, it would be excellent to implement in many more customization features in Dropbox.

Summary: Dropbox is a very important service for our real estate company, we started using this platform more than five years ago, and currently more than 1000 employees in our company are using it to share all kinds of important documents or files between employees without using drives removable on their computers. I really loved my experience with this cloud storage platform, overall usage of this platform was pretty easy, even though this platform has no features to customize the overall interface, I find the interface it currently has to be quite comfortable, despite the fact that it is a very basic interface, I consider that this helps that they cannot adapt to the platform, I have no complaints regarding the current interface, but I do consider that functions have to be implemented so that users can modify this interface to your liking. Drop box has great potential mainly due to the large number of integrations available within this platform, in our company we have made the most of these integrations, since we have currently integrated it with a video conferencing service, a chat service in real time With a work team, and we have also integrated it into a project service, this has enabled us to use each of the files that we have stored in the cloud, on those platforms immediately. Currently, I am very satisfied with the results provided by Dropbox, since it has been a platform that has helped me a lot to share documents and files with my entire work team, thanks to the shared folder, in addition, it is important to mention that the application for Mobile devices have also behaved wonderfully, I have been able to store any type of file or image within my mobile device, in addition, I have been able to have immediate access to those files using other devices.

Positive: Dropbox is a platform that has behaved perfectly when it comes to providing us with a cloud storage service, one of the first things that caught my attention about this platform was how complete the free version is, when I started using it. platform, I started using a free version, the free version gave me up to 2 GB of free storage, in addition, there was no limit to the number of Files I could upload simultaneously, this platform allowed me to upload up to 20+ files simultaneously to the cloud, in addition, the interface of the free version was quite easy to handle, which helped me a lot to adapt to the platform. After using this platform for a week, I opted for a paid version within this cloud storage platform, and one of the things I liked was:

- Dropbox offered me an excellent synchronization and integration system like various platforms such as Zoom, Slack and Trello. The integration that this cloud storage platform provided me with those platforms that I mentioned previously, helped me to get the most out of this platform, since all the files that are stored within this cloud could easily be shared and used. within platforms such as Zoom or share them through a real-time chat in Slack, in addition, each file or document could also be attached to projects created in Trello. I really loved the integration service that this platform has, as it integrates with up to 250+ platforms simultaneously, there is no limit to the number of integrations that can be used within this cloud storage platform.

- Another of the features that I liked about this platform is that it has an excellent file recovery option, this means that if for some reason a user has recently deleted a file, you can always recover it within this cloud, since it has a trash function, which is capable of storing deleted files for up to 30 days, after combining that 30-day period, those files will be deleted from this trash automatically, however, that this function exists helps us to be able to recover files in a simple way, if for some reason or by mistake we have deleted an important document or file for us, we can always recover it thanks to this trash function.

- The third feature that I loved about this platform is that you can integrate a password to each of the files that you store in this cloud, creating a password for each file helps us to share it safely, if for some reason that link share of that file is leaked on some web page or some unauthorized person has access to that link, you will not be able to access that file if you don't have that password. I really love this security system, I really love being able to define a password for each file, this helps me so that no intruder or authorized person can access these important files for me without my authorization.

- Another feature that I liked about this platform is that it has an excellent synchronization system between devices, I have noticed this mainly because on several occasions and stored files from my mobile device, and after they are fully processed and stored in the cloud, I can immediately access those files using the desktop version or the web version, it has excellent file synchronization, which is capable of showing each of the files immediately on all the devices that you are using Dropbox.

- I really loved that this platform has a shared folder, this shared folder allows me to share files with my work team without the need to use external links or send these files through any integrated platform. This shared folder works great, and it's integrated into the Dropbox paid plan, so every time someone purchases a paid plan, they'll have access to that shared folder to use with their team. Each of the files that are uploaded to this folder can be viewed by all the members of this work team immediately.

Negative: Dropbox has positive features that stand out, it is that they help to maintain a correct storage system in the cloud, however, during our experience we have also noticed some negative things about this platform. The main negative things were:

- This platform does not have a backup function, so if you try to use it on your computer to make a backup from time to time, this will not be possible, it is very necessary for this platform to implement a backup system security, which allows me to store different backup versions in the cloud of each of the files that are on my computer, since on some occasions I have had problems with my computer and I have had to format the computer, and for me It would be great to be able to recover all these files automatically, if there was a backup system that is capable of automatically storing these files in the cloud.

- The second negative feature about this platform is that currently you cannot have a statistic of the number of people who have accessed a file through a shared link or through other means, this feature is very important, for me the fact is very necessary In addition to being able to see how many people or how many users have accessed a file, it would also be great to be able to see how many people have downloaded a file to their computer or how many people have read an online document with Dropbox. This statistical function is very important to me and I hope that soon it will be implemented within this platform, this would help me to understand how many people access my files, and it would also help me a lot since when I share a file with only one person, it helps me a lot. it would help to know if only that person has access to that file or if they have shared it with someone else.

- The third negative feature of this platform is regarding the modification or editing of documents online, this platform does allow you to edit documents online, you can even modify or edit all types of documents regardless of the format, however, if you try to edit several documents with several participants simultaneously, this will not be possible, since the platform does not allow you to edit documents with the collaboration of your work team. For example, if you try to edit a document that is located in the shared folder of your team work, and someone else tries to edit it simultaneously, the platform will present problems, since this is currently not possible.

Summary: Despite the negative characteristics mentioned about the platform, I consider that it is really useful to store a large number of documents and files when necessary, also if any user is looking for a platform that provides constant security for each one of them. files, is the best option to consider, Dropbox offers a totally secure platform which has an encryption key for each of the files shared with different people. I have had a good experience with this platform mainly because it has helped me to share files with my software sector in my real estate company, I consider that this platform has been very easy to use, the general interface of it is quite, to use and it helps to that we can manage and organize all the documents and files stored in a simple way. I hope to follow you really think so complete with this one more cloud service I am really comfortable with the general usage and I am also comfortable with the fee I am paying to use the premium services.

Positive: Dropbox is a platform that has been present in many companies for more than two years. The main reason we started using this platform was because we needed a service that would help us protect each of our company's important files. One of the main features that I liked about this software is that it offers me a shared folder which benefits me a lot. This shared folder benefits me because it allows me to share files with each of my employees or each of the participants of my sector in a simple way, by simply entering any file within that folder, all the participants or members that are in that folder, for the same reason, use them and access those files immediately. I also liked that this platform was able to offer us a pretty complete free trial, this free trial offers a lot of storage space and gives you an access to the vast majority of cloud storage features, so if a person wants to start to use this platform to approve it, you will not have any problem. In addition, I love the synchronization system between devices that this platform has, since it has been able to process each of the files stored from my mobile phone, and reflect them on my computer, each of the files that are stored in the cloud from my mobile phone, they can be viewed and accessed from my computer in the web version or in the downloadable version for computers.

Negative: The main problems with this platform is that it was not able to provide me with a good editing system for documents in the cloud, it is important to highlight that all the documents stored in this cloud have remained totally secure, the security that it has provided me for my business documents has been quite optimal, however, I have not been satisfied with the document editing system, since I cannot edit documents collaboratively, it would be great to be able to modify documents with the help of my employees, that I can view in time each of the changes they make to a specific document, and vice versa. In addition, another of the negative characteristics of this platform is regarding the storage of videos, since the videos that are uploaded to the clouds automatically lower the quality, so when you go to share that video with a direct link, the person who watch the video, you won't see it in much lower quality, so don't recommend platform to share Videos with other people by sharing link, because it doesn't offer good quality.