
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.
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Herdlync
The Dairy Manager empowers our producers by enabling them to monitor and analyze their yields, facilitating informed decision-making that ultimately boosts profitability. Recognizing that even minor adjustments can yield significant results, our dairy software equips producers with the essential data they need to support their current and future dairy strategies. The Dairy Dashboard offers crucial insights at a glance, encompassing a wide range of live variables for each herd; when combined with the integrated feedstock management tool, we equip our producers with the means to minimize waste, assess the profitability of their feeding practices, and enhance milk yield efficiency. Furthermore, all our agricultural solutions are hosted in the cloud, allowing for round-the-clock access to records, secure storage in one centralized location, quick and hassle-free updates, compatibility with both PC and mobile devices, and the ability to easily extract strategic insights from the data. This comprehensive approach ensures that our producers have all the necessary tools to optimize their dairy operations effectively.
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AgriTech Analytics
AgriTech Analytics, a certified dairy records processing center, plays a vital role in converting data into insightful information for dairy producers across the nation. This organization not only processes dairy records but also offers valuable resources for herd management, genetic enhancement, and pedigree tracking. By taking advantage of the reports and comprehensive herd analyses provided by AgriTech Analytics, dairy farmers can significantly enhance their profitability and strategically position themselves within the competitive landscape of the dairy industry. The center employs advanced lactation prediction calculations, an Oracle database-driven program, and an ATA service sire fertility summary, presenting output options in printed form, PDF, and various other formats, including delimited reports, tailored for the producers. Notably, AgriTech Analytics ranks as the second largest dairy records processing center in the United States, processing records for over 900,000 cows each month. This extensive service underscores the commitment of AgriTech Analytics to support dairy producers in making informed decisions that drive success.
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