Cvent Virtual Attendee Hub Reviews

Summary: When I have used it, it has worked very well. It took some getting used to but once you know how, it is very slick.

Positive: Once you know how to use it, it is very easy. When you have issues, support is always there. It gives attendees direct access to the information needed.

Negative: It took some getting used to. I felt the training I did, did not cover everything so I had to figure it out on my own or get support.

Summary: Our attendees appreciate the ease of use and the additional functionality compared to previous years.

Positive: Offers new features our previous event app didn't have, such as session check in and integrated survey software.

Negative: Cost is a big factor for us. A lot of the data upkeep requires manual imports often as well.

Summary: If you use Cvent as your registration system and are interested in an event platform for mobile and web, Attendee Hub is a natural choice. The main reason is the natural integration with your registration system. Another reason is the excellent customer service that the Cvent team has to offer.

Positive: The biggest benefit is the natural integration with Cvent. When you use all of the tools available for even management, the populating of Attendee Hub become very easy. Then setting up the pages within Attendee Hub is very straightforward with the great layout in their webpage. The biggest benefit at the moment is the roll-out of the AI feature.

Negative: I don't like the card view, and how it is limited to just that view for now.

Summary: Overall, I would recommend Cvent, creating templates ensures all your events look the same so you can keep a theme.

Positive: Number of functions, support can usually help, but they may give you different answers depending on who you talk to.

Negative: A little difficult to learn, but once you get the hang of it it's easy.

Summary: It keeps everyone in the loop.

Positive: We very much like the push notifications and having a mobile friendly version of the event site available to our attendees.

Negative: I find the design overly simple. It could look a little cooler!

Summary: In summary, Cvent is a robust event management platform suitable for various users. Careful evaluation of its cost, learning curve, and support options is advised before committing to the platform.

Positive: Cvent is a versatile event management platform with a range of features for planning and executing events. It has both strengths and weaknesses worth considering.

Strengths:

User-Friendly: Cvent boasts an intuitive interface, making it accessible to event planners of varying technical backgrounds. Navigating the platform and setting up events is relatively straightforward.

Event Registration: Cvent shines in event registration and ticketing. It offers customizable registration forms and payment processing options, which is advantageous for monetizing events.

Event Websites: The platform includes a robust event website builder, enabling users to create professional event sites without coding skills.

Reporting: Cvent provides extensive reporting and analytics tools, allowing organizers to track attendee engagement and assess event success.

Integration: It integrates with other popular software, enhancing workflow efficiency.

Negative: Weaknesses:

Cost: Cvent's pricing may be steep for smaller businesses or organizations on tight budgets. Careful consideration of needs and budget is essential.

Learning Curve: New users may find a learning curve, particularly in mastering advanced features.

Customer Support: Some users have reported mixed experiences with customer support, varying in quality and response times.

Customization: While highly customizable, certain advanced customizations may require technical expertise or assistance.

Summary: Very good tool for complex and big events. It integrates very well with all Cvent tools.

Open API's for real time data ingestion.

Cvent provides great support.

Positive: 1. Complex events of all kinds in-person, virtual or hybrid.
2. Provides live stream or simulive.
3. Virtual booths
4. Content management , on-demand session library
5. Good support and training

Negative: No cons to report, It provides the promised features.

Summary: Once you got over the learning curve, it wasn’t too bad. These solutions ensure you to have a streamlined attendee experience and ease of use for admins as well as product users.

Positive: In theory. It’s easy to create a personalized event for our attendees. The user face in the front end is easy to use and looks polished and professional.

Negative: Looks a bit basic and traditional.
Was a bit of a learning curve from crowd compass to this.
I wish everything was in one portal. Push notifications and exhibitor portal were separate.