• Name: Elizabeth S.
    Job Title: EC
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Overview of Cvent

    Date: Oct 13 2023

    Summary: Overall, I would recommend Cvent, creating templates ensures all your events look the same so you can keep a theme.

    Positive: Number of functions, support can usually help, but they may give you different answers depending on who you talk to.

    Negative: A little difficult to learn, but once you get the hang of it it's easy.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketing Coordinator
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great app

    Date: Oct 05 2023

    Summary: It keeps everyone in the loop.

    Positive: We very much like the push notifications and having a mobile friendly version of the event site available to our attendees.

    Negative: I find the design overly simple. It could look a little cooler!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It works!

    Edited: Sep 26 2023

    Summary: In summary, Cvent is a robust event management platform suitable for various users. Careful evaluation of its cost, learning curve, and support options is advised before committing to the platform.

    Positive: Cvent is a versatile event management platform with a range of features for planning and executing events. It has both strengths and weaknesses worth considering.

    Strengths:

    User-Friendly: Cvent boasts an intuitive interface, making it accessible to event planners of varying technical backgrounds. Navigating the platform and setting up events is relatively straightforward.

    Event Registration: Cvent shines in event registration and ticketing. It offers customizable registration forms and payment processing options, which is advantageous for monetizing events.

    Event Websites: The platform includes a robust event website builder, enabling users to create professional event sites without coding skills.

    Reporting: Cvent provides extensive reporting and analytics tools, allowing organizers to track attendee engagement and assess event success.

    Integration: It integrates with other popular software, enhancing workflow efficiency.

    Negative: Weaknesses:

    Cost: Cvent's pricing may be steep for smaller businesses or organizations on tight budgets. Careful consideration of needs and budget is essential.

    Learning Curve: New users may find a learning curve, particularly in mastering advanced features.

    Customer Support: Some users have reported mixed experiences with customer support, varying in quality and response times.

    Customization: While highly customizable, certain advanced customizations may require technical expertise or assistance.

    Read More...
  • Name: Jetender V.
    Job Title: Program Manager
    Length of product use: 6-12 Months
    Used How Often?: Yearly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Attendee Hub for Complex Events

    Edited: Sep 15 2023

    Summary: Very good tool for complex and big events. It integrates very well with all Cvent tools.

    Open API's for real time data ingestion.

    Cvent provides great support.

    Positive: 1. Complex events of all kinds in-person, virtual or hybrid.
    2. Provides live stream or simulive.
    3. Virtual booths
    4. Content management , on-demand session library
    5. Good support and training

    Negative: No cons to report, It provides the promised features.

    Read More...
  • Name: Francis B.
    Job Title: Event Coordinator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Attendee Hub Ease of Use

    Date: Oct 30 2024

    Summary: So far it works really well for us and we enjoy the ease of how everything works and connects to each other.

    Positive: It works really well for our needs and we really like how it's all set up and creating the home page and tabs are fairly straight forward.

    Negative: I wish we could find out more about the updates and have more of a walk through on items instead of just the webinar.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Executive Assistant
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cvent Attendee Hub

    Date: Oct 25 2024

    Summary: Cvent is the leader in the industry for event management and puts all the ability in the planners hands to have the tools needed for attendees for successful event management and attendee experience

    Positive: Cvent Attendee Hub is an all in one inclusive hub to build, manage, communicate with meeting attendees. It's easy to use and Cvent support is there every step of the way when needed.

    Negative: Greater design ability with spacing within the web page, image sizing, colors

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director of Professional Development
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Keep Your Attendees Informed with Attendee Hub

    Date: Oct 18 2024

    Summary: Having worked with Cvent extensively over the years, I can confidently say it has been a reliable and robust platform. The customer service team stands out for their responsiveness, and my overall experience has been consistently positive.

    Positive: Cvent Attendee Hub offers several key advantages:
    • Strong branding capabilities that let you maintain consistent event identity
    • Excellent communication hub for pre and post-event information sharing with attendees
    • Flexible theme customization options to match your organization's visual identity
    • Rich attendee features including: Personal schedule building and management, Exhibitor appointment scheduling, Networking with other attendees, Interactive participation through polls and live Q&A sessions

    Negative: While Cvent has some restrictions in customization and design flexibility, it's worth noting that the platform has made notable improvements to these areas over the past two years.

    Read More...
  • Name: M M.
    Job Title: Event Specialist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cvent is a one-stop-shop solution for event production

    Date: Oct 16 2024

    Summary: I like the ease of use of Attendee Hub, and the speed at which we can make on-the-fly updates. Integrating maps, QR scanning, and session planning are our most used features.

    Positive: I like the ease of use for attendees, it creates opportunities for attendees to feel more comfortable with the event as well as open our staff up to be more available for on-site solutions.

    Negative: There is sometimes a learning curve for attendees who are not familiar with event app software.

    Read More...
  • Name: Cate L.
    Job Title: Director-Constituent Relations
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Professional and Easy to Use

    Date: Oct 16 2024

    Summary: Attendee Hub takes your events up a notch in professionalism and capability. It truly adds to the overall event experience for your attendees, as well as streamlining the check-in and event communication processes for your internal team.

    Positive: Attendee Hub is a streamlined platform. It's easy to use both as a facilitator and event attendees. It has become ubiquitous with high-level events, so the platform is familiar to attendees. The peer-to-peer attendee networking is a high-value function of the platform.

    Negative: Attendee Hub is not the least expensive option on the market. Additionally, the team at Cvent is not always readily responsive, so your internal team needs to be well informed on the system and troubleshooting.

    Read More...
  • Name: Rebecca Q.
    Job Title: Manager, Events
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User, Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy integration for mobile app

    Date: Oct 04 2024

    Summary: Overall, I’ve had a good experience with the Attendee Hub. It’s easy to find in the App Store, and our attendees are used to it.

    Positive: Love that this easily integrates with Cvent so I can make changes in real-time and update attendees.

    Negative: I don’t love the desktop interface, it’s lacking in visual appeal.

    Read More...
  • Name: Manmadharaj D.
    Job Title: Assistant Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One stop solution for your events

    Edited: Oct 01 2024

    Summary: With Attendee Hub, we can create a completely customized interactive experience for our in-person, virtual, or hybrid events. We'll have access to add an Event App and Attendee Website to our event and all our sessions, speakers, exhibitors, and attendees will automatically integrate.

    Positive: Reliable, Unique Features, Performance Enhancing, Efficient Service. Mainly the integrated travel information made by professionals who keep updating the features. Cvent has lots of customizations

    Negative: Less Friendly Negotiation and the agenda breaks out onto additional pages, guests cannot share profile images

    Read More...
  • Name: Rachel S.
    Job Title: B2B Event Technologist
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great mobile app options for our events

    Date: Sep 27 2024

    Summary: Overall this was a great solution for us. We had 500+ people download and use the app without a single problem. The ability to customize and connect directly to Cvent proved significantly time-saving for us.

    Positive: This was our first year trying the Attendee Hub mobile app and it was so easy to set up. The features and functionalities for the most part met all of our needs and even offered some things we hadn't planned but we're a nice added touch. The team we worked with to help launch in the store was also very responsive. We did polling and

    Negative: Still a few things that would be nice to customize - i.e. we couldn't alter what options showed up along the bottom so couldn't focus what we really wanted to highlight

    Read More...
  • Name: Allison K.
    Job Title: Event Planner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Attendee Hub is a Great Tool

    Date: Sep 27 2024

    Summary: Overall I am happy with this product. It doesn't take a ton of time to get it how you want it & Im always impressed with how my event website/app turned out. Our attendees also love the ease of the product.

    Positive: Simple but enough customizations to brand it as your own. Once the product has been launched, our attendees have nothing but great things to say and hardly anybody comes to us during the event needing a walk through on what to do.

    Negative: Sometimes it can be too simple. Would love to be able to do a bit more with attendee hub like have a poll running on the main page.

    Read More...
  • Name: Parul R.
    Job Title: Event Technology Coordinator
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Solid Platform for Virtual Events

    Date: Sep 26 2024

    Summary: It is easy to use and great for virtual and hybrid events. It has solid tools for registration, engagement, and reporting. While it can feel a bit overwhelming at first, it’s reliable for streaming and offers good integration with other platforms. Overall, it’s a solid choice for managing events.

    Positive: Easy to use interface.
    Great for hosting virtual conferences.
    Effective audience engagement tools.
    Good integration with other platforms.
    Reliable video streaming quality.

    Negative: Can be overwhelming for first-time users and more customization features can be added.

    Read More...
  • Name: Lucy C.
    Job Title: Assoc. Event Tech Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good product

    Date: Jan 16 2024

    Summary: I would recommend but a lot of training is required. It needs to be acknowledged that there are a lot of things that could easily be missed.

    Positive: It is easy to use and learn.
    It makes the event management process a lot more streamlined.
    The system is intuitive in that there are aspects that can be turned on which you may not have even thought about.
    Leader in the market and it is obvious to see why.

    Negative: Some big items aren't always clear and you have to click through a few things to find what you are looking for - meaning it is easy to accidentally send communications out wrong.
    Larger learning curb and hard to find the answer occasionally.

    Read More...