Cvent Virtual Attendee Hub Reviews

Summary: I would recommend but a lot of training is required. It needs to be acknowledged that there are a lot of things that could easily be missed.

Positive: It is easy to use and learn.
It makes the event management process a lot more streamlined.
The system is intuitive in that there are aspects that can be turned on which you may not have even thought about.
Leader in the market and it is obvious to see why.

Negative: Some big items aren't always clear and you have to click through a few things to find what you are looking for - meaning it is easy to accidentally send communications out wrong.
Larger learning curb and hard to find the answer occasionally.

Summary: The ease of use makes it a successful tool, but there is room for improvement. I would recommend Cvent.

Positive: The attendee hub is easy to use from a user standpoint. It is also user-friendly for the end-user which is most important.

Negative: So many options and things to edit make it overwhelming to know what features are useful or what you might be missing.

Summary: Overall, it's a great tool for the price. I love that it easily integrates with my event to provide attendees a seamless experience. The on-demand videos are so easy to access post-event.

Positive: The Attendee Hub is so easy to add on to our event to turn it virtual in a pinch (or not if you've planned for it!).

Negative: Although it's easy, the desktop version doesn't feel very updated.

Summary: Being able to do virtual, or even hybrid meetings, gave us an advantage once the pandemic shut things down, and even for the following year or so when things were opening back up. We had clients that needed to have a better solution to single video streaming or webinars that were not really allowing them to cover what their normal in-person events could do.

Positive: I like having the ability to include attendees virtually to our client's events, if they cannot meet in person. We have clients that have all virtual events as well as hybrid, which helps with their overall budgets and the convenience to include everyone into the event.

Negative: I haven't found it difficult to use attendee hub, however it's always nerve racking to ensure that all video links, especially when they will be live streams, will work when the site is live. We test, but you just hope all goes smoothly when necessary.

Summary: Overall the platform is great and Cvent is in my opinion the best in the business for event management software.

Positive: All of the event information is organized well on the front end and on the developer side. Cvent is always expanding their features and capabilities, so you can always know more updates are coming if there are any shortcomings.

Negative: Pricing - it is not inexpensive. Being more flexible with the event template - if coding is used, it can be altered but if some users don't have that experience it may be limited on where you can add items like images.

Summary: Overall it's one stop solution for managing meetings & event with plenty of options to promote your product/event and engage with attendees. In fact you can track the progress of your events and improvise in future events.

Positive: Right from to building event registration website, inviting process and post event engagement. Cvent is constantly evolving to met the event technology needs. The post event engagements or attendee hub engagement score reports are very useful that enables data driven marketing strategy. We can get precise performance, engagement data to improve future events. Cvent customer support team is there to help you on the product!

Negative: It's little expensive but if you're all rounder event management profession then you would realize it's worth for the features and customer support.

Summary: Overall my experience with Cvent Virtual Attendee Hub has been very positive and i will continue to use this platform for my events.

Positive: I like the functionality and ease of use of the platform such as attendee management and communication.

Negative: There are a lot of features on Cvent attendee hub which can be quite confusing to navigate when you are new.

Summary: I love that Attendee Hub can be used as a desktop application for attendees who are attending virtually or it can be used as an app for the attendees who are attending in-person.

Positive: Pros to Attendee Hub:
The best pro is that an attendee can watch a livestream while in the Cvent app they do not have to log off or open a separate browser.

Negative: Cons to Attendee Hub:
The one con with attendee hub is a vendor or exhibitor can cancel the appointment that you have setup with them based on the attendee availability.

Summary: Overall this feature in Cvent is amazing! I can edit what I need to on my computer and work with my team on ensuring the app is ready and set up for each event.

Positive: Attendee Hub is perfect for our attendees to access our app, join sessions, select a schedule, and know everything about our event in one spot. I highly recommend this app for events.

Negative: This app is already very user friendly, even for our elder guests. I would not change a thing.

Summary: I love Cvent. There is a constantly evolving roadmap which means our events continue to evolve as we learn what works and we learn more about what we can do with the tool.

Positive: Customisable event experiences including the language used on the navigation, colours, graphics.

Allows you to deliver great virtual and hybrid events.

You can customise yourself without needing support from the Cvent team unlike many other event platforms.

Negative: Costs can add up if you do lots of events so you need to be clear on your ROI.

Summary: I'm impressed by the capabilities to bring multiple audiences together and arrange information to be accessible in an easy and fun way. Great for conferences with hybrid sessions or audiences.

Positive: This is the all-in-one for virtual and hybrid events - terrific app for hybrid event space and organizes a lot of different media into one space for virtual events. Terrific for vendor marketing style events.

Negative: The price. This is an investment and if you're going to use it make sure to take advantage of everything it offers to get your money's worth.

Summary: Overall I'm very satisfied with the product. It has been easy to show other team members, and is quick to design for a very smooth onsite experience.

Positive: Attendee Hub is easy to use, has a finished looking design which requires minimal effort to make look professional, and is very quickly adjustable. I find it very helpful whenever onsite, as I essentially have access to all my delegates, in order to give them information, and also to engage them more easily. I can also track their engagement through the reports very quickly, to make quick changes onsite for the biggest impact.

Negative: Occasionally there are technical issues, which is always a pain onsite. I also wish there were more options for the home page, as this is not very interactive.

Summary: Attendee Hub is a natural and must have solution when you are using Cvent's registration system. It doesn't matter if your event is either in-person, hybrid, or virtual, Attendee Hub can meet your needs.

Positive: A big pros is the versatility of Attendee Hub being both a mobile app and a web platform. The natural integration with the Cvent solutions makes populating the app so easy.

Negative: They are upgrading this view - my con is the card only view for the app. However, they are updating view options to icons which is a great update.

Summary: When I have used it, it has worked very well. It took some getting used to but once you know how, it is very slick.

Positive: Once you know how to use it, it is very easy. When you have issues, support is always there. It gives attendees direct access to the information needed.

Negative: It took some getting used to. I felt the training I did, did not cover everything so I had to figure it out on my own or get support.

Summary: Our attendees appreciate the ease of use and the additional functionality compared to previous years.

Positive: Offers new features our previous event app didn't have, such as session check in and integrated survey software.

Negative: Cost is a big factor for us. A lot of the data upkeep requires manual imports often as well.