Cvent Event Management Reviews

Summary: This product is expensive for what you get and it does not integrate well with the other products we use. This is not a product I would recommend.

Positive: We have used this product for several years. The product works as expected for event management and I don't have any complaints with the product itself.

Negative: This product does not integrate very well. We have to use a different credit card provider as it only integrates with a few credit card processors. Additionally, the process is manual to get the invoicing into our accounting software.

Summary: Overall, Cvent is a powerful tool for event planners looking for a comprehensive solution that can handle all aspects of event management. Its strengths in integration, support, and analytics make it a valuable asset, though potential users should carefully consider the cost and complexity to determine if it aligns with their specific event needs.

Positive: Comprehensive Event Planning Tools: Cvent offers a variety of features for event planning, including venue sourcing, budgeting, and task management, making it a one-stop solution for organizers.

Robust Registration System: The platform provides a customizable registration process, allowing organizers to tailor forms and workflows for different event types and attendee needs.

Advanced Analytics and Reporting: Cvent includes detailed analytics and reporting tools that help planners track attendance, engagement, and ROI, providing valuable insights for future events.

Seamless Integration Capabilities: The platform integrates smoothly with other software solutions, such as CRM and marketing tools, streamlining data sharing and enhancing event marketing.

Strong Customer Support: Cvent is recognized for its responsive customer support team, offering assistance through multiple channels for smooth event execution.

Mobile App Functionality: The mobile app boosts attendee engagement with features like live polling, Q\&A, and networking opportunities, enhancing the overall event experience.

Negative: Cost Considerations: Cvent can be pricey, especially for smaller organizations or events with tight budgets, as pricing often depends on the number of attendees and features used.

Complexity for New Users: The platform's extensive features can overwhelm new users, necessitating a learning curve to fully utilize all tools and functionalities.

Customization Limitations: While Cvent provides customization options, some users may encounter limitations in design and functionality, restricting their ability to tailor the platform to specific event needs.

Implementation Time: Setting up Cvent can be time-consuming due to its comprehensive nature, requiring careful planning and training.

Potential for Feature Overload: For simpler events, the platform may feel overly complex, with tools that exceed basic needs.

Summary: I’ve found Cvent to be a game-changer for event planning. It streamlines everything from registration to post-event analytics, making my job so much easier. The customization options let me tailor each event perfectly, and the automation saves me a ton of time. It took a bit to get used to all the features, but once I did, it became my go-to for every event I manage.

Positive: Comprehensive Event Management: Cvent covers all aspects of event planning, from registration and marketing to post-event analytics, offering a one-stop solution.
Customizable Features: Easily tailor registration forms, branding, and event layouts to match your specific needs.
Robust Reporting: Detailed analytics and reporting tools help track attendee engagement and measure event success.
Automation: Streamlines processes like communication and scheduling, saving time and reducing manual tasks.
Integration: Seamlessly integrates with various CRMs, email marketing tools, and other platforms.
Support for Virtual and Hybrid Events: Strong capabilities for managing virtual and hybrid events alongside in-person ones.

Negative: Appointments are quite long winded to set up, for what we require

Summary: Great overall. It takes a little while to get the hang of it but the community has a lot of articles to figure things out.

Positive: Lots of features, easy to use. Its easy for the attendees to use. Can add in a lot of special features.

Negative: Its hard to figure out what to link together sometimes.

Summary: Complete end to end solution for creating and executing In-person, Hybrid or Virtual events.
Very good online training and Community forums

Positive: 1. Has all the tools and features to manage an Event end to end.
2. Ability to create and save Registration Templates to limit mistakes.
3. Rich A PI's for automated data integration .
4. Available integrations with Webex, Salesforce.
5. Surveys, Appointments
6. Lead scans , Batch scans apps
7. Rich reporting
8. Meeting request form to capture Event details and approvals.
9. 24x 7 excellent support

Negative: There are no dislikes that I have encountered so far.

Summary: I have been using Cvent since 2014 and can say that I have had a great experience over the past 10 years and have seen so many new updates and features rolled out that make me excited to see what they can offer in the future, as well.

Positive: I like having the ability to execute an event from its inception all the way through execution and post-event using all of the Cvent platform whether it be via the Event Management platform, the mobile app, and onsite management.

Negative: The only con I would say is there is a limit to how customized you can make things at a certain point.

Summary: I think if you are looking for an advancing product to manage all of your event needs, this is the product for you.

Positive: It is an easy product to use. I love learning new things as they continue to improve it. It allows a lot of integration features.

Negative: Some features get overlooked when it comes to updating.

Summary: I think Cvent is suitable for my company's needs. However, I would like to see more advancements in the design aspect.

Positive: I like that a lot of event planning aspects are available within the Cvent ecosystem. There are lots of tools to help you learn and navigate all of the Cvent software.

Negative: I don't like that there's a lot of limitations in terms of design flexibility with the website, registration, and emails.

Summary: Has helped our team to work in a more consistent way and gain efficiency. Event management tool connecting with other Cvent product to improve the attendee journey.

Positive: Flexibility, Reporting, Customized attendee experience, Branding opportunities. Ability to create templates

Negative: Information hosted at event level and not able to be copied to other event, i.e. emails.
Very US focus (USD system default currency, no train option in travel actuals).

Summary: Overall the platform is reliable and solves majority of our needs but could use some more customization to allow us to complete all of our needs.

Positive: I like to compatibility of several products and how each feature speaks to each other. Their support and education is also quite extensive.

Negative: Some products are released before they are ready and are missing features that are needed.

Summary: I've been a Cvent user for over five years now with three different employers. However much of a learning curve it has, I missed it when I was, briefly, not using it anymore!

Positive: Cvent can do everything, from your Call for Papers to on-site badge printing, with its strengths being a very thorough registration and emailing system. I've also used it for diagramming, wrangling exhibitors and speakers, and hosting virtual or hybrid events.

Negative: At this point, first diving into Cvent can get a bit overwhelming if you start with a complex event, due to all the features being there and not necessarily knowing where to find what.

Summary: It is a good tool for event management and has external integration capabilities so it can connect with multiple sources.

Positive: Multiple features like attendee management, registrations, rfps, reports for analytical solutions and it has integrations too!!

Negative: The site is slower, and the loading time is a bit longer.

Summary: Overall, this is the only event management platform I have used, but it seems to be the best! I would recommend this product to others.

Positive: I enjoy that there are a ton of features you can use in Cvent. You can pull reports for almost any data you need.

Negative: I don't believe Cvent Community is up to date. When I can't find something, or need help, my team and I open have to message our account rep.

Summary: I've used Cvent for over 8 years and watched it become more user-friendly, develop a better UI for registrants, quickly and efficiently embrace the need for virtual and hybrid events during the pandemic and create a comprehensive and solid product, and strengthen their training and user networking community. Though I've looked at other products over the years, I've never felt like it was worth making a change to give up the capabilities and data Cvent's products offer.

Positive: Cvent is designed for the entire lifecycle of event management. The software has features and modules to cover nearly any scenario you need to manage with integrated data flow, is well-supported, and regularly updated with new features, many developed from user input.

Negative: Because of its flexibility and capabilities, it can take some time to become really fluent in the software. It's also not the cheapest solution; though the core software is robust, to build a full end-to-end solution (with abstract submission, onsite badge printing, an event app, etc.) necessitates the purchase of add-on modules.

Summary: Overall we couldn't run our events without the platform. The ability to keep all our data in one central place and not manage everything through excel sheets that are more prone to human error and GDPR issues is amazing.

Positive: It's a great tool for us to manage our events. It helps us keep things organized, our data streamlined. We can host multiple events at the same time and the ability to create report portals for stakeholders saves a lot of time of us manually doing things. Cloning similar events also saves so much creation time to launch smaller similar events quickly.

Negative: The system operates how it does and there's no room for special needs. Some of the features are clunky or harder to get to than they should be. The websites could use a bit better functionality to look nicer, anything 'nice' you'd want requires hiring their designers as you can't do it yourself.