CoreNexa Description

Introducing CoreNexa: an innovative UCaaS platform and business strategy designed to propel channel success while offering rich and comprehensive experiences for end users! CoreNexa enhances productivity and capabilities for every user through a robust Unified Communications Client, a fully integrated mobile application, a top-tier omni-channel Contact Center, and an effective administration platform. By surpassing the expectations of end users, CoreNexaTM empowers you to achieve unprecedented levels of success while retaining your essential functions of selling, delivering, managing, and invoicing. The evolution of CoreNexaTM stems from a strong commitment to equipping our Channel Partners with a platform that fosters remarkable achievements in establishing a thriving cloud communications business. With over a decade of experience refining the most competitive model for Partners to sell, deliver, manage, and invoice cloud communication services, we are now turning our attention to the exceptional experiences your customers desire. This shift emphasizes our dedication to not only meeting but exceeding the evolving demands of the market.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
CoreDial
Year Founded:
2005
Headquarters:
United States
Website:
www.coredial.com/corenexa

Media

Play Video CoreNexa Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

CoreNexa Features and Options

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

CoreNexa Lists

CoreNexa User Reviews

Write a Review
  • Name: Andy S.
    Job Title: Technical Training Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool, especially in todays remote workforce enviroment

    Date: Apr 14 2020

    Summary: Lots of great features, my favorite is the ability, once the app is installed on my mobile phone, to dial out through the company hub number so I don't have to give out my personal cell #.

    Positive: Ability to control what happens to your incoming call flow, Ring phone, forward to cell, direct to VM etc... Also ability to direct where your VM is stored or sent to.

    Negative: I haven't dug deep enough into the software to find things that I do not like.

    Read More...
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