Constant Contact Reviews

Summary: Outstanding to ensure customer satisfaction by direct engagement.
Simple and intuitive.
Reliable with CRM for sales intelligence and reporting.

Positive: Fantastic to integrate with social media for wider audience.
Impressive with personalization.
Simple and intuitive.

Negative: Exemplary tool with ease of customization.
Great templates.

Summary: I loved how Constant Contact helps us to establish omnichannel marketing campaigns with ease. Specific groups can be specially targeted using its profile algorithm. Overall, I suggest Constant Contact if you are searching for something that offers value-for-money marketing, is easy to set up and has beautiful templates.

Positive: It offers detailed summaries of campaign performance running on its omnichannel. Integrated support of Facebook, Twitter and Instagram platforms.
Lots of pre-designed templates to customize this solution. Easy to set up marketing from scratch. Auto re-send emails to the user who didn't open past emails.

Negative: Campaign management is great on this but leads are not well organized.

Summary: Overall, our experience with constant contact was very fine. It has tons of useful features for email marketing to make every marketing project meaningful. Also, it smoothly sends a large number of emails at a time.

Positive: • Constant contact offers great design of pre-built templates to customize email interfaces.
• Smoothly sends bulk emails, also it doesn't end in the spam folder.
• Auto replies to incoming emails.
• Provides me with campaign-wise analytical results.

Negative: It works everything in our favor, with no downside we ever experienced.

Summary: We've used Constant Contact at our non-profit organization for about the last 8 years and have never had an issue. We are consistently complimented on the aesthetics and layout of our emails and the ease of signing up for our distribution lists (everyone LOVES the text to sign up feature)! As an administrator I appreciate the levels of customization and all the performance data we have access to.

Positive: I can't say it enough - Constant Contact is simple and easy to use with lots of fun features!! The best!

Negative: I really have no "cons" to comment on. We have never had an issue.

Summary: Constant Contact is a great resource for building and sending professional emails to your clients. We used the products for 4 or 5 years with great results. We would highly recommend this product to small or medium size enterprises

Positive: Pricing structure is really easy to manage. Managing contacts is easy to do. Building and sending campaigns is easier than most other bulk emails software.

Negative: The reporting side of Constant Contact needs more detail. The pricing is higher than the competition.

Summary: Constant Contact has somehow managed to drastically change the direction of our company to a much more promising future. Our advertising campaigns improved considerably after the arrival of Constant Contact, the designs were completely renewed and we also managed to more accurately count the clicks in the advertising campaigns. The general experience we have had has been quite positive, it has been a fairly easy to use software despite the fact that we have had a couple of doubts, we quickly adapted to the functions of Constant Contact, there were no complications when monitoring the details of the campaigns. Constant Contact has offered us a real-time monitoring service with which we can know how many people are entering the campaign, in addition, we can measure the rejection rate of those people who open the campaign but do not complete it at any time. In our Sales sector, this software is being very useful.

Positive: Constant Contact is defined as a constant software to generate quality advertising campaigns and more closely monitor customer follow-up. Constant Contact goes beyond just an advertising campaign, it focuses on generating auto-responses depending on the customer's interaction with the campaign sent. In our Sales sector Constant Contact is being used constantly, every week we make reports and detailed reports on the campaigns sent to our clients. What we liked most about Constant Contact is:

- It has a considerable number of templates fully accessible by any user. Even users with free trials can access these templates. There are over 400 templates available that give campaigns a whole different tone and make for a much more professional theme.

- Constant Contact has an excellent list system, where I can integrate the various contacts and I can configure the auto-response system for each interaction. This list system helps me add automation to advertising campaigns.

- Constant Contact allows me to automatically resend campaigns to their recipients if they don't open the previously sent campaign. The concept of this forwarding is to be a "reminder" so that the client can access the campaign.

- Constant Contact has an AI system to generate personalized subjects in each campaign. Depending on the content of the campaign, the software generates a creative title for it, which saves us a lot of time.

Negative: During our experience with Constant Contact, only 2 negative points emerged, which we will mention below. It is important to note that these negative points have not changed our positive opinion about Constant Contact, we believe that there are some factors that should be optimized to achieve a more complete experience for users. These negative factors were:

- Constant Contact must allow the contact list to be exported and imported. Currently, I am unable to import any lists from some other software like Salesforce. The contact list is very important to us, and it would be amazing if we could import a new list, so we don't have to go through the process of inserting contacts manually.

- Constant Contact support is not always the best. When we started using the platform, support was always present to help us solve various doubts, however, when we had been using the software for approximately 1 year, our support tickets were answered after 48 hours, we had to wait a long time.

Summary: Overall this is a great program for sending emails to our members. It is also really easy for users to sign-up for the emails. Getting reports of who signed-up or stopped wanting the emails is great.

Positive: Easy to use and set up. Great for sending email correspondence to a large group of people. We use it to communicate with different groups, so having the choice to select who we want to send it too is great.

Negative: Sometimes there can be difficulty with designing the email.

Summary: This program has helped me diagnose campaign problems that we had at certain times; we have incredible large-scale management with solid functionality via email. It has been constructive, and our service is reflected in the outcome of the campaigns. Constant Contact has put a lot of emphasis on email management. You will like the interface and feel comfortable with it.

Positive: I like that Constant Contact is straightforward to understand; I can create a lot of campaigns that help to diversify the email information. The interface is excellent; it allows me to visualize all the content with solid precision. The support is extraordinary; I like it very much because it has an impressive performance.

Negative: The software has a deficiency in the handling of the tools; sometimes, it has errors in its execution.

Summary: By using Constant Contact, we have been able to carry out all kinds of email marketing strategies, acquire new customers and keep interacting with them. We have been able to promote emailing for just about everything from promotions to newsletters and more. It is an indispensable tool today for our organization that we have continued to benefit from. It has multiple tools and resources that make life easier for marketing teams in terms of the proper handling of email for brands, I consider it a worthwhile investment.

Positive: Since using Constant Contact we have been able to better manage our email and make use of it to execute marketing strategies, channel customers and interact with our customers. We have successfully migrated our contact list and send scheduled emails to our contacts so we don't lose interaction. The varied resources for email management and the multiple templates for email creation made everything easier.

Negative: It is an expensive software that does not have a free version, I find it unaffordable for small and emerging organizations, although it is worth it, as its performance has been excellent within my organization.

Summary: A wonderful platform to engage with customers and leads and tracking marketing campaigns.
Very easy to create and edit emails with a library of over a hundred email templates to choose from.
You will manage your social media accounts by responding to comments and messages right from the Constant Contact dashboard.

Positive: Easy customization with the drag-and-drop capabilities and a variety of mobile-optimized email templates to choose from. Smart Integration with third party apps such as QuickBooks.

Negative: Emails may go to spam but on very rare occasions do we experience such as a situations.

Summary: Overall, I had a good experience using Constant Contact. I'd recommend trying it out and seeing if it fits your needs.

Positive: Constant Contact is a very solid email newsletter and marketing tool. It has pretty much everything you could ask for!

Negative: It doesn't have quite as many integrations as some of its competitors.

Summary: Since Constant Contact came to our work area, we have had really good success distributing ad campaigns. Constant Contact has been very beneficial, before we had quite a few complications in creating campaigns, because we took a long time preparing each one of them and we also took more time administering them consecutively, however, after the arrival of this platform, everything improved slowly. Constant Contact has helped us to send all the campaigns we want to our clients, without any delay in receptivity, in addition, we have been able to see the real progress of all the campaigns and we have enjoyed an automated filter so that our campaigns do not enter the spam folder of customers. We are satisfied with this platform, since we have been able to give our campaigns a better design.

Positive: The great autonomy of work that Constant Contact has offered us is impressive. We use this platform mainly for the creation, distribution and administration of advertising campaigns. I really liked that Constant Contact offers us a fairly easy to use system to be able to create advertising campaigns in a few steps, we do not need to use a complex process to create campaigns with an optimized layout and order. In addition, I really like that this platform offers us a good reception of campaigns for all our clients, since we have noticed that our clients receive the campaigns immediately and none of our campaigns enter the Spam folder of the recipients, thanks to the excellent trusted system offered by Constant Contact.

Negative: One of the things that have bothered me a bit about Constant Contact is the fact that the graphs and reports automatically generated by this platform, where the progress of each campaign sent are shown, are not updated in real time, this causes that the information collected and the progress of each campaign take a little longer to be reflected in the main panel. This negative factor is not something that has affected us so much, since in the same way we have been able to analyze the progress of each campaign, but I would like the progress to be updated in real time.

Summary: In general, Constant Contact has been a good solution to control all the advertising campaigns within our company. Previously, we had problems managing the campaigns because there were so many, and it was a bit complicated, however, after the arrival of Constant Contact everything progressively improved. Campaign management with this platform is simpler, in a panel I can view all the campaigns that are in progress, I can manage the subscriptions and I can also manage the limit amount of each campaign. Constant Contact also allows me to use a perfect system so that my campaigns do not enter the spam folder of the recipient.

Positive: Constant Contact organizes all advertising campaigns and ensures that each of these campaigns can be monitored in real time. What I like most about Constant Contact is that it has a real-time system and that it detects all the progress of campaigns instantly, which has helped us to recognize the trend of an advertising campaign, the inconveniences that each campaign has been having and also the percentage progress you have. Constant Contact also has an excellent campaign builder, easy to use and with great advertising benefit.

Negative: Constant Contact has difficulties sending campaigns to clients who have business emails and subscribe with those business emails. Our clients with business emails have reported to us the fact that they take a long time to receive the campaigns we send. I would like Constant Contact to offer me the same receptivity of campaigns to business emails, as well as have a good receptivity to public emails.

Summary: I like how it is easy especially when it comes to sending emails even to thousands of people without having any trouble.

Positive: I like how it normally have intuitive interface that are very nice and very easy to use.
Also i like how it normally helps me to schedule my emails.

Negative: I haven't experienced any cons while using it, it's the best software and i have no complaints.

Summary: I would like to appreciate the vendor customer support for offering free services, again with Constant Contact all internet marketing obligations has been simplified.

Positive: Constant Contact has enabled me to ease marketing obligations by handling all the procedures in the cloud such as sending outbound emails.

Negative: The main issues that I used to encounter were eradicated were the vendor customer support.