Connect TCM Description

Connect TCM is a purpose-built call center solution that has evolved over a quarter of a century within the telecom sector. This software seamlessly integrates with either traditional phone systems or VOIP telephony, depending on compatibility, enabling click-to-dial features. It efficiently handles numerous telemarketing initiatives and generates insightful reports instantly, drawing from responses to specific campaign surveys. The platform also facilitates email fulfillment, leads, and appointment scheduling directly from within the interface, allowing agents to concentrate fully on their calls. Designed to enhance the efficiency of any telesales or telemarketing team, as well as internal departments seeking better organization and productivity, this technology stands out in lead generation. Its exceptional transparency and reporting capabilities help maximize outcomes in phone-driven sales and marketing efforts. Moreover, this web-based solution operates on a prioritized calling list tied to campaign questionnaires, ensuring that agents are equipped with relevant data tailored for each campaign. With its comprehensive features, Connect TCM is a valuable asset for organizations striving to improve their call center operations and achieve superior results.

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Pricing

Pricing Starts At:
£45 per month
Free Trial:
Yes

Integrations

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Reviews

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Company Details

Company:
Connect TCM
Year Founded:
2014
Headquarters:
United Kingdom
Website:
www.connect-tcm.com

Media

Connect TCM Screenshot 1
Connect TCM Screenshot 1 Connect TCM Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours

Connect TCM Features and Options

Inside Sales Software

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Telemarketing Software

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Connect TCM User Reviews

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