Connect TCM Reviews

Connect TCM Description

Connect TCM is a call center software designed for use in telecoms environments. It was developed over 25 year's worth of experience. It can connect to a telephone system, VOIP telephony or other network to provide click-to-dial functionality. It can manage multiple telemarketing campaigns easily and generate reports with the click of a button based on answers to campaign questionnaires. The system also allows for appointment creation, sales leads, and email fulfillment. This is done without interrupting agents' calls. The technology is designed for any telesales/telemarketing operation or internal team that needs structure, great productivity or lead generation software. The system offers unparalleled transparency and reporting, which allows you to get the best results in phone-based sales and marketing. The software is web-based and uses a prioritized call list that is linked to a campaign questionnaire. Agents are assigned data for each campaign.