ClubExpress Reviews

Summary: We appreciate all the work that is being done to enhance and grow the site, even if some of the new features aren't directly applicable to our organization. We like the tutorial videos and the availability of dedicated tech help.

Positive: The adaptability of ClubExpress, especially in terms of assistance, is what I like most about it. We have always been able to reach out to ClubExpress whenever we've had a query or problem with the platform.

Negative: The interface can be difficult to work with at times, in my opinion, and needs to be streamlined. I realize that the tool's capabilities much beyond what we currently need as a team, yet there are occasions when I wish the user interface were more refined.

Summary: ClubExpress is comprehensive, customizable, easy to use and reasonably priced. Thanks to its features, we were able to concentrate our efforts on creating and establishing our organization during the start-up phase, knowing that the necessary foundation was already in place. By automating volunteer registration, event and membership management, not to mention contacts with our members, we can easily manage our membership database and have saved a significant amount of volunteer time. We have expanded significantly, and ClubExpress has expanded along with us.

Positive: ClubExpress is always innovating, adding new updates and features to improve the user experience. The communication tools do not allow you to create surveys, polls and mass emails to members. By giving us all of these capabilities with the flexibility to customize the privacy of content and your members, we couldn't be more pleased with the results.

Negative: The image and video functions could be greatly improved. Also, ClubExpress is amazing.

Summary: The system's ability to automate the management of members in a voluntary club setting is remarkable. It's a robust piece of software with a wide range of capabilities, but the initial setup might be challenging for those who aren't accustomed to working with web-based applications.

Positive: After getting the hang of it, it's not too difficult to use. Being a social organization, we don't need a lot of bells and whistles, thus our needs are straightforward. All of our events and membership renewals are handled through this system. There is a lot of value in the fact that renewal notifications may be set to automatically occur. The events plugin is fantastic, however it does have a few drawbacks. The outstanding assistance is one of the best features of CE. They are quick to respond, and I usually obtain a solution to my problem on the first try.

Negative: Despite its superior functionality and wealth of information, the system's development tools are old, and navigation may be a pain. If advancements in current technology aren't in the cards, at least phone support can make up the difference. Membership dues would be a huge boon to our organization as well. Perhaps that can be considered for a release in the future.

Summary: We have gained great responsiveness from our members and through the storage and sharing of documents and discussion groups with ClubExpress. Not all of the tools and customization options available are as simple as they seem; but, the tutorials are helpful and the staff is always there to troubleshoot. You won't need to talk to a robot or wait forever. I'm not sure how it compares to other systems because I haven't used any, but I'm happy with ClubExpress and have no plans to change.

Positive: Once you conquer the technical side of ClubExpress, it is agile and, eventually, intuitive. It integrates membership management, event planning, payments, email and more. The recent addition of quizzes is an excellent choice. The breadth of options and tools ClubExpress has for assembling and running the website offers novice and expert users a quick and easy way to build all the details successfully.

Negative: There is a learning curve to use all its functions, and the first setup can be complex, but perseverance is definitely rewarded.

Summary: For me, ClubExpress is worth it for the time I can save. Although the cost may not be the lowest, for one year it's not too bad, and you get a lot for your money. I really liked that it offers a great platform for registrations, emails, documents, and many other features. Like anything, there is a learning curve, although for me it hasn't been a big concern.

Positive: ClubExpress has made it as simple as possible to manage our memberships. Especially for someone who is not as knowledgeable about how to set things up independently. Setting it up is pretty straightforward, and I'm thrilled with all the options ClubExpress offers. Your team is extremely helpful and accommodating and willing to go the extra mile to troubleshoot and resolve issues.

Negative: To be perfectly honest, I have no complaints about ClubExpress. This add-on has been done by experts. They offer fantastic customer service. Every time I have needed help with troubleshooting, they have responded quickly and in great detail to help me.

Summary: ClubExpress provides optimal features for membership management. It offers high quality support. Its cost is totally affordable.

Positive: It is very useful for sending mass e-mails to members and non-members. Provides the ability to send one-page forms for effective member data collection. Provides financial reports that facilitate decision making. Document organization is seamless, making it easy to have easy to search folders and subfolders.

Negative: Its interface has some areas for improvement, such as ease of navigation from one site to another.

Summary: We have used it for several years now and I am a firm believer in the product and recommend it to other camera clubs that we have in our group.

Positive: I like the usability of Club Express, I appreciate the excellent customer service and the updates that they do on a frequent basis. I love the database for membership and the fact that it is quickbooks friendly.

Negative: I wish the photo albums had a little more "customizability" and that you had other sort options.

Summary: Keeping membership database accurate, billing in a timely manner and without much over site. Overall it is a time savings but still needs attention.

Positive: I like the fact that the platform is a one-stop shop for our membership management, web presence, and marketing.

Negative: The learning curve for new officers is not bad but some functions of the system aren't intuitive until you learn the ClubExpress lingo.

Summary: ClubExpress membership and registration services is very professional and a really serene product. But, if you are looking for strong reporting or the capability to filter reporting, it is either unavailable or a very difficult task. The emailing option is also likely limited in chosen recipients.

Positive: We appreciate the unique feature of being able to distinguish payment by membership type. It has helped us saved a lot of time by eliminating an additional step in the registration of members.

Negative: We just don't like the reporting abilities. We find it extremely hard to filter the data we need in the different reporting options.

Summary: We are able to keep track of members and have regular e-mail correspondence. Would like posts to be integrated with Twitter and Facebook. Post it on our ClubExpress site involving the API.

Positive: ClubExpress does all the heavy lifting for our organization - brilliant communications tools, requires zero programming. It's an amazing tool to manage and connect with the members and a simple way to register.

Negative: I would suggest single sign on ability for members with Facebook or Google - people just tend to forget their passwords.

Summary: With my organization, we make updates regularly to content on the website and uploading flyers. This feature allows me to get this done in no time.

Positive: ClubExpress is an exceptional multi-functional platform that services the needs of our non-profit organization. My favorite feature that I like the best is the website maintenance. It's intuitive and user friendly.

Negative: I dislike how ClubExpress is not customizable. There are many features like forums, emailing and events that should cater to the organization needs.

Summary: Have used ClubExpress for a while now and very impressed with their services. I would recommend it for small to medium size businesses.

Positive: Having everything on one platform is a great time saver. ClubExpress makes it easy to setup and maintain website. My favorite part is not being charged for non-member contacts.

Negative: The only suggestion I would like to make is a slicker look for events and registration. It's kind of outdated.

Summary: ClubExpress allows us to display and share content through posts and calendar events resulting in more user engagement. Therefore, our return on investment has been positive since we last purchased this software.

Positive: We appreciate that no codes are required to operate ClubExpress. We also like calendar feature for posting events and sending emails on a daily basis.

Negative: We would like better editing functionality on the calendar postings. We like to make the postings as detailed as possible and the editing is tough. We end up posting many times.

Summary: ClubExpress can be called an all-in-one software because we are able to manage membership in our group, schedule meetings, collect property rental dues, customize cash collection and more!

Positive: What I best like about ClubExpress is that it is very flexible to the needs of our organization, especially with customer support. Any time we have ever needed anything for our team and can't figure out how to process it on ClubExpress, we just contact their support and our questions are answered instantly.

Negative: At times the interface is quite difficult to use and could be made simpler. ClubExpress is probably way more powerful than is necessary for our organization but I still think that they could improve the user interface.

Summary: ClubExpress has the ability to require payment along with registration which helped my organization manage and reduce our accounts receivable. Also, their support team is amazing! I mean really amazing.

Positive: The best thing about ClubExpress is the ability to keep a calendar of events that permits registration and payment of training events. You can organize the events that have options and these option can have a price tag or not.

Negative: Creating events takes a lot of getting used to. The functionality is there, but it's not very intuitive.